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February 2024 by Mary Beck
The tech in the store was able to fix my phone when other Metro shops not only couldn’t fix it but didn’t even want to. We were definitely impressed by his willingness to help.
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December 2023 by Ngoc Tram Nguyen
I am really very happy when I came here
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November 2023 by Nickey Flores
They always have a wait and overcharge for old phones to activate them. Where's the incentive?
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February 2023 by Flintwood M.
I came in here expecting mediocre service, but Quan and his coworker were extremely helpful, patient, knowledgeable, and supportive throughout my porting process.He explained the process and terms of service clearly, and even stayed a bit late after hours making sure I was set up.I'm really impressed by the service I received at this store, especially compared to other cell phone stores I've been to.Thanks so much!
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December 2022 by Sheena Marie
Really nice and efficient. Fast service.
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November 2022 by Runners Recycler
The store metro PC's in Costa Mesa CA not friendly trash ??????????????
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October 2022 by Victor Ibarra (PolarSchizo)
Just called to confirm if there was an inventory for a Samsung A52 (to help one of our clients purchase one) and the store did have them available; Thank you for all the help in making sure our clients leave happy with the handsets they love. - Sincerely a Metro by T-Mobile (415 Parkway Plaza El Cajon CA) employee.
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October 2022 by Andre Vazarim
the employee Melanie is extremely rude and prejudiced! I witnessed her being rude to a woman who didn't know how to speak the language properly and even took advantage of the woman to charge more expensive apps and services that the woman didn't ask for.
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August 2022 by mike lopez
Very nice store my mom bought a new phone and they gave us some free cups as a Thank You ?
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August 2022 by Royston Williams
Not good customer service closes early, don't know the products or reluctant to help they only want to be paid for just showing up.
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August 2022 by Tsunamii244 cold
The best customer service and very patient come to metro ? ?
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July 2022 by Miss Shy B.
This place is always so helpful. Thank you for always helping me out!!! I appreciate it! Awesome staff!
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July 2022 by Valerie Ann
Venessa was extremely helpful!!! We always get taken care of here. Thanks ?
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April 2022 by Karl Buchan
Worst customer service set online they're open till 8:30 I'm at the shop at 7:40 and they're closed
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March 2022 by salgodi1
Very disappointed it said they close at 8:30 on Mondays I came in 7:40 pm and they were already closed, bad advertizment.
