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June 2024 by Winston Barnes
Needed to get a nice shirt for my mom and found this pink polo.
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June 2024 by 911feedmee
I had an exceptional shopping experience at the Lacoste store in South Coast Plaza! The customer service here is amazing, especially the salespeople. They are incredibly friendly, responsible, and fast, making our visit enjoyable. Their kindness and good vibes added to the pleasure of shopping here for Father's Day. As always, the quality of the Lacoste brand is outstanding. We are so happy with our purchases and will definitely return. Highly recommend!
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October 2023 by Bamboo T.
Basic customer service no longer exist nowadays. When you ask an employee for help or if they can check stock, they would reply "no, we have what is out there.", "I don't know, I don't work in this department." Or the look of "don't bother me"Yesterday was my lucky day and I feel very blessed and grateful to come across Teesa! She is genuine and FABULOUS in what she does. I was desperately looking for a specific tennis shoes in size 8. It was out of stock online. I called her asking if the store had any in stock and there was none available BUT she went out of her way checking online and other stores. Teesa called me back within minutes as she promised! (I still can't believe it because I've heard that before, but no one has followed through.)Tessa gave me the good news that she found the size 8! She asked me to come in to pay for them so they can ship it to me within 5-7 days. She was friendly, knowledgeable, genuinely caring, and most of all, she has EXCELLENT customer service skills. We need more of her in the world!Teesa, once again, I want to express how much I appreciate YOU and so grateful for your help! People like you are rare and very hard to come by! I will be back soon to shop and hope to see you again.YOU made my day, Teesa!
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August 2023 by EDGARFESA
Beautiful clothes for young people....shopping
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June 2023 by Rob C.
Friendly staff, decent selection. If you like the Lacoste croc, then this isn't a bad place to go
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May 2023 by P K (Elizabeth)
High customer service and well trained employees give you welcome when you enter! They bring out untouched product when you shop which is awesome!
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January 2023 by Edgar Zavala
I did not have the best experience at this location. The girls there are not friendly at all. When I asked them for help they looked annoyed and frustrated. They also made us wait when clearly she wasn’t helping anyone else. Will not be coming to this location again.
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January 2023 by Myriam Shields
It was precise and fast I found Lacoste with no problem at all. PleaseThank you for your help
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November 2022 by Marina Zemskaia
Neat little store.
Very polite staff and unobtrusive.
I would like to see more colors of men's bags in the assortment.
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August 2022 by Sulaiman Almujaidel
Utterly the worst experience u will get if u arab
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July 2022 by FBI
The employee took my wallet and told me to leave. Happened on July 5, be careful yall. That was quite rude. But i did get myself a purple polo, last one.
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July 2022 by George Simon
Love there gear
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June 2022 by Faith A.
Husband stood 15 minutes in line to return a shirt (needed a bigger size but a sales rep they didn't carry the larger size, hence the return). Once he got his turn, the cashier asked him to fall in a second line, pretty much waited all over again. 30 minutes in line, total. Had a much better experience with the La Jolla UTC location.
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May 2022 by Donald C.
Had a great experience at this store. The Minecraft collab looks amazing. Everything looks luxurious.
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March 2022 by Jessica Kalifornia
Nice Boutique
