Do not purchase from this franchise. They do not refund.l your money when merchandise has been returned. I've been waiting for a refund over a month. I continue to go back and forth with customer service and they have not been helpful. Tried many ways to communicate and still no resolution. The worst company to purchase... read full comment
January 2024
Received notice that the team at Fossil was looking into my complaint. Still waiting for their response.
November 2023
I went there to engrave my fossil watch that I bought online. The staff was really supportive and kind. The staff was very patient when we took a lot of time to decide what and how the engraving should look like!