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February 2024 by m b
My husband and I both have shopped here. The staff is just incredible. I walked in looking pretty rough, and they treated me like I had millions ready to spend. I purchased a shirt for my son and Clara held onto it for me until I could arrive. She had previously worked with my husband for his purchase of a bag and shawl for me. She is professional, and sweet, and goes out of her way to make it an easy and fun shopping experience. By the time I left, I had chatted with most of the staff and the manager, and I feel confident that this is the only Fendi I will want to drive seven hours to, to shop!
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January 2024 by Dos Santos
there’s some gay pos that helped me out a few days ago I believe his name was Richie, he was complaining that I took his time away because I didn’t buy a bag. Terrible treatment . Bad look for the store .
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July 2023 by Dale T
awful experience with the client advisor Cecilia, she would try to sell you “discount” bags under the table
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June 2023 by Kelly Haynes
The launch of the Fendi Astrology collection has prompted an installation highlighting the original artistic creations of Karl Lagerfeld in a summer collection of handbags, shoes, and clothing. You can walk through the circular exhibit and make a video of yourself to share on social media, then visit the store located right behind the exhibition and enjoy the full collection. It is interesting to see even if you're not a fan of the Fendi brand.
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August 2022 by Gmoney G.
omg! comming in here is dangerous!! I know a lot of the stores wont let u bring in drinks but they let me!! it was super nice of them. ha ha Clara was a rockstar. super sweet and personable.(i guess they have to be nice to make a sale right)? :) i literally wanted to buy one of everything!! deffinitely come in
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August 2022 by Behnam Shahossini
I never wanted to go to the defending store in South Coast plaza in Costa mesa. I just had to go there because a friend of mine had a purse that the handle was broken and they wanted to see if they would fix. Not only they could not fix it they basically gave it back to us in a small bag that you would put your doggie bags from the restaurant. The staff were totally uninterested and they were not willing to help and as if we walked in there and we were in nuisance. So I don't think I would go back there again.
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April 2022 by Araceli Gutierrez
They’re all friendly they gave me & my son water they gave me the bag that i want second time buying fendi bag in they store love my peekaboo bag
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January 2022 by Yuyan C.
I visited the store on a Sunday before Christmas and was greeted by a Chinese sales (young, black long hair, pale skin), and she literally rolled her eye on me when I said I was just looking for a wallet. She showed us some wallets straight from the drawer (not even bringing them to the table) and said that's all they had, even though there were other wallets from the new collection showing in the nearby showcase. I requested to see the new ones and she did show it, but was acting super arrogant like not responding to our question, staring in the air and ignoring us. Even though I'm not buying bags doesn't mean you should have this kind of attitude. I'm not requesting lots of service from you either. At least do you job and treat ppl with respect lol. 超势利眼的柜姐，说是看钱包就被忽视+白眼，超傻眼
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December 2021 by Lora
I bought a black handle bag from Jeffery at a 'Fendi' store in Costa Mesa June, 11th, 2021. When I unpacked the parcel that arrived at 3:15 pm today(June,18) there were stains and scratches on the bottom of the bag. It doesn't look like a new bag when I first saw it, so I looked around and found a defective one. So I asked Jeffery for a refund, and they said they would exchange it for a new one, but I declined. Because I've already lost confidence in Jeffery. And he only said he could give me credit. So I have the right to receive a refund within 14 days from the date of purchase as this bag delivered to me is clearly defective. Also, he refused to give me returned label. Then I went to UPS payed 32.57$ and sent the bag to the Costa Massa 3333 Bristol St FENDI store at 05:54PM. I also added the signature of the recipient of the parcel. I long for Jeffery to give me a full refund.
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December 2021 by Joseph Lee
I went to Fendi located in Costa Mesa and I have to say that everything is beautiful I also want to mention Mr Jeffrey that help my sister pick the perfect purse for her , Jeffrey is a very kind guy , very educated and full of knowledge on how to sell. My sister and I will definitely go back to Fendi .
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September 2021 by James Bell
Great service, and selection.
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June 2021 by Jonana T
I would highly recommend Cici as a sale rep at this Fendi store. She is so patience to answer all my questions and seem very knowledgeable of the items that she’s selling. More importantly, after couple days i bought a bag, I had to exchange it to a diff one. She was super nice, not much question ask, she immediately agreed to let me exchange my bad. Sure my bag is still in perfect condition by the way.So Cici is the best sale to me so far at this Fendi store.
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June 2021 by 김미경
I bought a black handle bag from Jeffery at a 'Fendi' store in Costa Mesa June, 11th, 2021. When I unpacked the parcel that arrived at 3:15 pm today(June,18) there were stains and scratches on the bottom of the bag. It doesn't look like a new bag when I first saw it, so I looked around and found a defective one. So I asked Jeffery for a refund, and they said they would exchange it for a new one, but I declined. Because I've already lost confidence in Jeffery. And he only said he could give me credit. So I have the right to receive a refund within 14 days from the date of purchase as this bag delivered to me is clearly defective. Also, he refused to give me returned label. Then I went to UPS payed 32.57$ and sent the bag to the Costa Massa 3333 Bristol St FENDI store at 05:54PM. I also added the signature of the recipient of the parcel. I long for Jeffery to give me a full refund.
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March 2021 by Tan Twrs
I went to Fendi located in Costa Mesa and I have to say that everything is beautiful I also want to mention Mr Jeffrey that help my sister pick the perfect purse for her , Jeffrey is a very kind guy , very educated and full of knowledge on how to sell. My sister and I will definitely go back to Fendi .
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March 2021 by zack gorou
I bought my stuff from ther ones.Very bad customer service never going back over thereAnd very bad management
