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June 2023 by Chris O.
From start to finish and everything in-between our experience with Dive and Photo has been absolutely amazing. Everyone is great! A huge shout out to our outstanding dive instructor DJ for being so flexible with scheduling. His knowledge has far exceeded our expectations and then some! My friends came from Chino to join me on getting certified and they didn't mind the drive because of how great the whole experience was. I am looking forward to taking more classes with them in the near future!!!
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April 2023 by Jeff Hoeft
I highly recommend dive and photo. Very thorough PADI training for my fifteen year old. Mike Faust was very patient and mindful during the whole training. They also were able to set us up with a complete set of gear at a good price.
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April 2023 by Jeff H.
I highly recommend dive and photo. Very thorough PADI training for my fifteen year old. Mike Faust was very patient and mindful during the whole training. They also were able to set us up with a complete set of gear at a good price.
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March 2023 by Jon Mantle
The crew at Dive and Photo went above and beyond to assist in coordinating courses to meet time sensitive employment requirements. I admire their professionalism.
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January 2023 by Jeff M.
I did Confined Dive training with Mike Faust (will do Open Water dives during travel abroad). A crackerjack instructor. Experienced, knowledgeable, patient (especially that), concerned that students learn properly. A five star recommendation.
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October 2022 by Leah Letenyei
Major shout out to instructor Andy Kunig. He is truly the best of the best. Teaches a wide range of courses and has made all of my certifications a breeze to acquire, not to mention he is a blast to work with! My experiences getting certified through him have far exceeded my expectations, even with a few bumps in the road along the way (i.e., weather, bad dive conditions). Andy handles every challenge with grace and I look forward to continuing education with him.
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October 2022 by Leah L.
Major shout out to instructor Andy Kunig. He is truly the best of the best. Teaches a wide range of courses and has made all of my certifications a breeze to acquire, not to mention he is a blast to work with! My experiences getting certified through him have far exceeded my expectations, even with a few bumps in the road along the way (i.e., weather, bad dive conditions). Andy handles every challenge with grace and I look forward to continuing education with him.
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July 2022 by Morning Dive
Working with Ludek at Dive & Photo to get my Sea n Sea housing ready for my shoot within a days time was incredible!! He cares about his customers and wants them to succeed in whatever Adventures they are taking! Thank you Ludek!!
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March 2022 by Misty M.
Nice selection of dive gear and nice folks working there. Thank you for taking the time to answer my questions and help me out guys. I appreciate it!!
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March 2022 by Stephi A.
Last September, my husband and myself signed up for an Open Water Dive certification class and we were assigned to work with instructor Bill Cain. Our class size was initially 4 students, but the other couple we were with eventually quit the training, and only my husband and I ended up going to Catalina Island with Bill to complete two open water dives. Once on Catalina, we had two challenges. 1) Unbeknownst to us, my husband had an issue with his Eustachian tubes, which are inner ear tubes that help people equalize pressure when diving. Due to this issue, he was unable to equalize pressure safely, and he ended up with hearing changes and blood coming out of his nostrils after the first dive. He asked our instructor if it was safe to continue, and was told it should be, so he continued to do two more dives after that, meanwhile experiencing more and more issues with his hearing and blood from his nose. Apparently this is a rare issue and Bill had not encountered it before in decades of diving. 2) The weight system on my BCD malfunctioned, so while we were underwater, one of my weight packs fell out and I started surfacing quickly. Thankfully my husband saw what happened, alerted our instructor, and he kept me from going completely up to the surface, and my husband retrieved the weight pack, and we continued to dive after replacing it. However, the weight pack fell out a second time, (this time I was holding onto my husband's hand and didn't surface quickly) and once we all surfaced, our instructor had to go back down and dive for the weight pack. The day continued on with the instructor and my husband doing everything they could to keep me safe with an alternative weight belt, which unfortunately came undone and released its weights before we had completed all our diving requirements. Somehow, we managed to complete the requirements for open water dives 1-2. After the dive, my husband went to an ENT and was diagnosed with hearing loss in one ear due to burst blood vessels in his inner ear that resulted from the Eustachian tube issue. This eventually resolved a few months later under the guidance of his ENT who thankfully prevented him from further diving which could have resulted in permanent hearing loss. He now has no symptoms, perfect hearing, and the fluids have drained fully from both ears. Due to the accidents and health issues that followed, my belief is that our instructor, as well as ourselves, were traumatized though we didn't realize it for some time. That day, we just did the best we could to deal with the issues, and complete the dives. After this dive on Catalina, I noticed a change in our instructor, who until that day, had behaved himself with respect and professionalism, and who went out of his way to help try and keep us safe on Catalina after the accidents. He contacted me repeatedly via text as to when we might be doing our next dive and to check on us. Unfortunately, over time, it became clear something may have happened due to the trauma we experienced on Catalina, and he began showing a very clear romantic interest in me, despite having taught both my husband and myself to that point. After Catalina, unfortunately, I became the object of obsession, and ultimately, harassment. When I raised the issue with the co-owner, Mike, he was very respectful and receptive and offered to help us complete the training with him. He also spoke to Bill about the contact and assured me it would cease. Unfortunately, it ultimately continued until the present, but my hope is that this review will help it to cease completely, as I have dealt with enough.
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January 2022 by Matt A.
For anyone reading reviews wondering if you should learn to scuba dive or just want to know if dive and photo is the place to go. I can assure you dive and photo is the right place. I highly recommend. I was certified by Mike Faust. He is an amazing teacher. Very patient, and made it a fun learning experience. At first I was a little bit nervous, but I always felt safe around Mike whether it was in the pool or at our open water dives. I also went on my first dive trip with dive and photo and made unforgettable memories and met great people. Scuba diving is my new favorite hobby and wish I started a lot sooner!
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January 2022 by Stephen Bakin
I purchased two masks for snorkeling/freediving but we were talked into purchasing scuba masks instead. We were not that knowledgeable and were taken advantage of and were sold the wrong type of equipment since the store did not have what we needed. The masks are either not properly designed for the purpose (no airflow or valves) or they are just very poor quality products. It is impossible to prevent these masks from fogging up completely. I went to the store and was told they we can't return anything that's been used, even if it doesn't work.. Very disappointed because I thought we were getting good advice and the products that we wanted, but the bottom line is they do not work and they are refusing to let us return them. Now I have to deal with the hassle of disputing with my credit card co. if I want to get a refund..
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January 2022 by Steve Bakin
Sold us the wrong type of product which didn't work. Refused to allow me to return it. Spent a lot of time during our vacation to try to fix the equipment and make it work.
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December 2021 by Xin L.
Me and my family went to the store and purchased two sets of snorkeling masks. But unfortunately they kept fogging up during our whole trip in The US Virgin Islands and Hawaii this summer. We tried everything we can to save the situation but sadly no. When we came back we wanted to return the products which are not functioning but we're told it is not happening. This is not acceptable as a customer who bought faulty products ended up not being able to returning or exchanging!?!
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December 2021 by Thomas Fitzgerald
I can’t say enough about Dive and Photo, this shop not only has a great in stock selection or can get anything you need in a timely fashion, they are knowledgeable, patient, and very easy to deal with. I have been to many other shops and have found that I keep choosing to come back to Dive and Photo. Ludek has treated me as a friend and not just a customer from day one, I chose to do my Advanced Open Water course(s) with Mike from Dive and Photo and was blown away at the time, detail, and communication that he put forth, bending over backwards to meet my schedule. Making sure that I understood and could apply my training, It has been a night and day experience from other shops that I have been to and dealt with in the past. This is why Dive and Photo is my “Home” dive shop from now on. I truly appreciate you and your crew.
