October 2023 by Mrs. C.
In June of 2023 I was blessed with a second kidney. Unfortunately, this facility, Davita in Costa Mesa chose not to share my congratulatory perspective. Let us go back to several months ago when Carlos got a kidney AND a big party with balloons and a card signed by most of the staff. I was not acknowledged. No balloons or a card or even the front desk/social worker even acknowledge it.Furthermore, my bigger concern was my transplant was not socialized with the medical staff properly. The staff dietitian called me to go over my labs, not knowing that the hospital has all my current labs. Even after telling her I received a transplant she went silent and the proceeded to tell me to keep taking my phosphorus binders. Like WTF?This place needs an overhaul from the top management to the nurses that argue in front of the patients. This place is chaotic and biased on who they chose to celebrate or not. Yeah I'm gonna say it. I wasn't the right shade of brown.Sent a letter to the CEO, Javier Rodrigues, because I was so disgusted with this place, with no response. it must be hard to care about the little people when you make so much money off the Medicare they carry.On a side note, notice how their photo are of a trash can....fits perfectly because that is how they treat you.
