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January 2024 by Guadalupe Simon
I should give half a star. The "customer service" that a young man gave me was TERRIBLE AND HORRIBLE! Since I went to pay and with ugly manners he asked me for my password and he not knowing what it was gave me rude faces. But that was not all! I paid and it turns out I didn't have change. And to finish I asked about some promotions I saw on Facebook and he just looked me up and down and said I called this number. ? TERRIBLE ATTENTION!
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September 2023 by Isaac Bowers
Omar rock's helped me out tremendously. See you in the dirt-dirt bickering.
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July 2023 by Alec Hiers
I highly recommend cricket is has always been great service for the most part. Although is is best to have unlimited data and network that way you don't have to worry about running out of GB or internet/minutes
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July 2022 by Orlando Olano
Well, I just got out of the gym and notice my cellphone is dead, which happens to be the remote key to get in and out of my car. Im with Cricket and when I saw there's a branch same complex where my gym is, and since I also needed a case, so I went there. I told the guy I need a case for my phone. I plugged my phone on their outlet while he's looking for my case. I paid for it. He asked for my phone so he can see if it fits. I unplugged it and said I hope you don't mind me charging it cause that's the key to my car and it's totally dead. He didn't say anything., He puts the case and handed it back to me. I was gonna plug it again when he said sorry Sir but we can't have you charging your phone at the store. I said oh really, I thought buying a case would at least let me charge my phone, since I'm a Cricket customer. I was just thankful I got at least 2% enough to remotely open my car. I had been to other Cricket stores and people are willing to help. But not this one I guess.
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February 2022 by Denise Benner
My customer service agent went above and beyond what he had to, in order to switch my device. Forever grateful for you patients.
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May 2021 by Eduardo Sosa
This store was aaaaaamazing and will surely recommend others to come here. The process to transfer over was easily executed. My Facebook, what's app and all my contacts were passed over with ease. Thank you to Brian and the rest of the team that assisted me to get everything done. And they were able to get me a 25 dollar credit to my account as well
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March 2021 by Rose Weeks
Love, love, love this store. The guys they are so helpful and awesome!! I dont remember the guys name that helped me get a new phone but he is the best!! He set up my new phone very quickly and was very knowledgeable. Soooo happy!! ?I will definitely recommend them to friends and family.A giant thank you!!!
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March 2021 by M H.
Brian was the best. Helped me get a new phone set up after I lost mine, nice store, very clean. I always like crickets directness and no upswell.
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February 2021 by Ami Speier
Dishonest salespeople. Lied about product in stock. First salesperson said affordable phone was in stock. Second salesperson said it wasn't in stock. Lied about price and about taxes. Said total would be $100. Terrible people. Picture shows phone is in stock and the price and the fees.
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February 2021 by J Aka JP
Shot out to cricket again I wanted to take the time to show that when you take care and treat people with respect and compassion you build a caring circle I drove all the way from chino hills ca just to give business,I’m used to being treated rushed talked to like I’m restarted or should be grateful for a service that I pay for well..;not cricket they have treated me like a customer and friend I went in naught iPhone 11 with insurance two lines whole yards not only were the savings big enough to buy it outright and surprise my fiancé,needless to say I was hooked up with extras like speaker that bumps better then my Bose lol and half off second lone etc thanks you guys so much during Covid this service is beyond essential and thank you for keeping family’s connected and putting smiles that’s priceless!!?✌️??
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January 2021 by Jessica Cortese
The BEST service! I always get great service when I visit this cricket store, no matter what my needs are, but yesterday when I went in, and with every store being so busy right now with everyone getting their Christmas shopping done, the guys working were SO helpful! I couldn't figure out what phone to get my boyfriend and I couldn't spend a whole lot of money, but they were totally honest about quality of phone for my budget, and really took the time with me to make sure I didn't spend money I didn't have, or leave with a poor quality phone. I wish I would have gotten their names to include in this review! Seriously the best Cricket store I've been to!
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December 2020 by Brynne P.
I can't thank Brian enough! My family member is special needs, and had unknowingly downloaded a virus to her phone. We couldn't figure out how to fix it for the life of us, so I brought it in to get looked at. She is REALLY attached to this model of phone, and didn't want a new one. Brian was kind enough to clean up her whole phone for her, which took quite a while. And he was more than polite and understanding the whole time. Thanks to Brian for being so kind and helpful!
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December 2020 by Claudia A.
Amazing customer service ! The three guys that were working were all super friendly and the taller one that was helping me out was doing his best to get me the best deals super grateful !!
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November 2020 by A.T.R TOPETTE
I went in the store just to ask a couple of questions and the staff in there were very helpful with helping me figure out what I wanted to do. Help me save money by offering me a payment plan
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November 2020 by Mark Teich
All the staff of this store are THE BEST!!! They are so accommodating to my whole tribe. Thanks again.
