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May 2024 by MaX T
I live in the area and I come to this branch a lot . The line is always super long and only two tellers that are taking their time and helping this long line.
I waited over 30 mins on the line. Before I walk out and give up on waiting more.
So Use their ATM outside or go to a different branch if you need a face to face service.
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April 2024 by Gaston B
Good service, they solved my problem immediately. Anthony excellent service
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April 2024 by Flavio Villa
They are nothing but liars and they’re not properly trained for questions with proper answers!!! Stay away from here
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March 2024 by Shinichi K.
I was there and try to wire transfer but things All Mexico here and I don't understand what is going on they are Mexico!l No English at all
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March 2024 by Mario
Easy access to ATM
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January 2024 by Tim K
Empty Bank without customers but Branch Manager will insist you have an appointment! 2 Star rating seems accurate. 10 year customer comes in once in 5 years and told to go away.
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January 2024 by Carlos Arellano
Better service that before
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January 2024 by Oliver
Stay away from this location!! If you come here with a scheduled appointment, expect to still wait for another 20 to 30 minutes!Forget about getting your documents notarized here, their staff is not trained for this. It’ll take them 10 minutes to research each document to see if they’re able to notarize it. A trained Notary should know what they’re able to/unable to do.
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January 2024 by Vanessa G.
Went in this morning to get some change, but this location is so slow. Took about 15 minutes in line just to get change. Only two bank tellers available while 3 other tellers were in the background laughing and there was about 7 people behind me. This location needs better and new bank tellers.
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August 2023 by Alejandro Arredondo
VERY BAD SERVICE I HAD A MEETING AND ARRIVED 10 minutes into the trade and he became very rude, very, very disrespectful
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August 2023 by Brooke A.
Be warned, do not come here and expect to receive good service. This was the most unprofessional staff I have encountered at a bank. Not only was their service slow, but their communication was poor and they didn't seem to know what they're doing. I would expect better staff at an establishment like this. Zero stars if I could, I am shocked!! It's unfortunate, I believe in second chances and came back to do just that... was disappointed again. Do not bank here!!!
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August 2023 by roger weik
Never pickup phone.Bank from Hell. Worst experience. Go to CHASE.
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July 2023 by 문가린
I'm so happy it's open on Saturday
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July 2023 by Anton Horenko
I don’t understand why such low ratings - this gives reason to worry, but. I came and they were friendly with me, both at the service desk and at the bank employee, Juan, even considering that my English is not very good, they did everything and I was very pleased with the service. Of course there is a waiting time, but how else?
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May 2023 by Ariel V.
Another BAD BANK SITUATION--this time: BANK OF AMERICA, on 19th St, across from the gym there at Triangle Square, Costa Mesa, CA. This PERENNIAL LOSER BANK won't allow my friend any amount of his $16K from a SSI award. BofA admitted to the error (the bank issued incorrect name on a card) yesterday BUT today bank staff said, "WE DON'T KNOW WHAT TO DO, so staff closed my friend's window, leaving him to stand there nearly a half hour, as well as 1 teller and the L O N G line on a FRIDAY AFTERNOON, before a long weekend. This, after the bank's $3.7 billion agreement in 2023 to settle charges over widespread mismanagement of car loans, mortgages and bank accounts. BANK OF AMERICA STEALS MONEY. Watch your cash, y'all--we have a recession you know.
