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October 2023 by Spyro Glaretas
Former resident but commenting on a recent experience I had with management. I had accidentally sent an expensive package here by mistake. Chris in management was responsive and really helpful. He answered my calls and even helped me carry 150lbs my package inside. I think this amount of helpfulness was beyond my expectations and tells me this place has come a long way.
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July 2023 by Heather Zafr
Baker Block is a modern affordable luxury building that really care about their residents! Front office and maintenance are very very nice and professional. They respond almost immediately to any questions and emails! The community is beautiful, feels like home! I viewed 7 different communities before choosing to apply at Baker Bock and I’m so grateful I did!
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April 2023 by Chloe W.
Love living here! Baker block is the best! All my service requests are always fixed quickly and efficiently! Super personable stuff and such a fun place to live! Love it here!!
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March 2023 by Mark McDonald
Where do I begin... My partner has lived here for two years now and is about to move out. Management of this complex is horrendous. Darbi in particular is misleading and borderline unethical with her tactics.The elevator closest to the apartment has been broken for months and not for the first time. When it has actually been working it smells like a dirty mop. The pool is really nice but management can't keep it above arctic temperatures.The supposed coffee amenity in the lobby was great until they just stopped stocking cups. The trash shute area is filthy and has been frequently out of service. Garage doors are constantly broken which poses a security threat. Speaking of security -- they are nowhere to be seen.Air filters in units are never changed to the point that my partner's A/C broke due to a filthy filter. She was without A/C over a month in hot weather while maintenance never followed up with updates. HVAC filters should be changed quarterly at minimum.Beware and avoid. Rotten egg with a nice looking shell.
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January 2023 by Ken K.
I have lived at Baker Block for 5 years and it has been a wonderful experience. The front office staff are always helpful and pleasant. When I have needed any maintenance, Eddie and the rest of the maintenance staff have always responded quickly and take care of the issue. It is a nice place to live.
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December 2022 by Gwendolyn R.
Darby is always butting in with her denials for any request "no" and her opinion where it's not wanted or needed . "Not allowed" unfortunately "not recommended " and veiled threats "you'll be held financially responsible if.... " like I didn't sign the bloody lease agreement. Stop tryin to be everyone's mother "no" you can't "you're not allowed" and restricting the decisions and activities of tenants . I ask for the ceiling to floor measurements and she's ready to tell me " we don't recommend bla bla " as if I need permission !!!! Go away Darby and leave the customer service to the others . Quit injecting your opinion where it's not invited or valued . You seem to enjoy making your tenants lives that little bit extra of annoying and negative at every change you get . While the rest of your colleagues are gracious and honor us you're busy commanding and you hold no authority whatsoever
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November 2022 by Kevin C.
Baker Block is a great place to live. Alexis Pena and the front office staff are always very responsive, considerate and helpful. Eddie and Eric on the maintenance team are all-stars. I have had to place a few maintenance requests during my time here, and have never had to wait very long for them to take care of any issue. The amenities are nice and clean, and despite being close to the 55, the complex is surprisingly quiet. I would definitely recommend Baker Block to anyone looking to move to Costa Mesa.
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September 2022 by John Marin
Eddie and Eric have been really awesome.They have been taking care of our request very promptly. They deserve tacos.
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August 2022 by Jesse B.
The on site team, especially when I need assistance with maintenance from Eddie, Eric, or Carmen they are always super friendly and quick to resolve the issue.
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June 2022 by Chad P.
I must say that the only reason I don't give Baker Block a full 5 stars is because I have been living there for two years and the first management company was not the best at addressing problems. HOWEVER, the staff in the office now are courteous and attentive. I have not had an issue that was not addressed in a timely manner. I would like to give a special thanks to the head of maintenance Eddie. He has been extremely helpful and handy. Eddie is always meeting me with a smile in the hall and never complains about having to put in the hard work! I know those clogged toilets where no fun!!! To close my review I say thanks to the other staff members who went out of their way to make my stay more enjoyable, you rock; Ian Darbie Alexis Eric Chris P.S. thank you Darbie for investigating the "broken lamp" and finding out that it REALY wasn't me!
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June 2022 by David S.
Great service best apartments i ever been to Chris Reynosa was really helpful and always in top of everything they he has great service and he is really helpful thank you Chris Reynosa for the amazing customer service you have
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June 2022 by Levi Brothers
Chris in the leasing office is who you want to talk to. The guy's a tremendous help and extremely big on customer service. He helped me walk through the property when we were looking for our apartment and after 4 or 5 tours that day he was definitely one of the friendliest and most helpful. I really appreciate it Chris! Thanks man
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June 2022 by Kendahl C.
Beautiful community and very peaceful! The amenities are great- love getting a cup of coffee every morning and parking is a breeze. Everyone who works here is very friendly.
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May 2022 by V C
I have been living in this apartment complex for almost couple of years now. The leasing office people are nice and friendly. They organize events for the community regularly and the amenities are great. I do like living here overall. The vibe is like that of that boutique hotels and the residents are a lot of young professionals (some family). My only complaint is the noise level on the street. Other people might not mind but their workers would start their shift before 7am making loud noises and for someone who is not a morning person, this is not ideal. It would be great if they could wait until close to 8am if only possible...
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May 2022 by Anna C.
My partner and I lived here for 3 wonderful years! We will miss this building for a variety of reasons -- the amenities are top notch and the location is super convenient to the freeway for commuting and The Camp/Lab for enjoying life. The leasing staff were always helpful and the handyman, Eddie, is an absolute lifesaver. We would have stayed here forever if I didn't have to move for work. Thank you, Baker Block!
