July 2021 by Hayley A.
For a few days, I was not able to reach anyone at this location. The phone would go straight to voicemail, then say that the voicemail box was full, and hang up. I even called South Coast directly, thinking ALDO must have closed, and that google had not updated this information; South Coast said ALDO was open. I called Brea, who picked up within seconds, and they told me South Coast had the shoe I was looking for (inventory check). Drove 45 minutes to South Coast, for them to say "yes we have it", go in the back for a minute, and come back empty handed. I work in shoes at another department store, and asked if another coworker could double-check, since a second pair of eyes can work wonders. The girl said she already checked. Well, I could understand if they were busy, but there was no one else in the store, and the to other workers were talking and standing behind the registers. Drove 45 minutes for nothing. Please answer your phone. So thankful for Hailey at the Brea location though, she was fantastic.
July 2021 by Illuminate_our _hearts
V cute shoes and accessories!
March 2021 by Kelsea B.
I love this location: they have the cutest purses and shoes in right now. They also have super cute jewelry. Happy with my visit.
December 2020 by Alex N.
Great Black Friday Deals.
August 2020 by Rakesh S
Very helpful staff and quality shoes
March 2020 by Tiffany Mahon
Very good prices and sales for the quality, a lot more selection for women than men, which is prob how it should be since it's a shoe store.
March 2020 by Teenie R.
Worst customer service. Went in with my family a couple days ago to get sunglasses for my brother. After browsing for about 10 minutes, he selected a pair he liked and I selected a necklace. I wasn't planning on purchasing anything but I picked the necklace only because there was a red sale sticker on it. When we got to the sales counter, we asked if they provide cases for the sunglasses and we were told they have to be purchased separately. We thought that was absurd, but reluctantly purchased it anyway. Next, I told the cashier that there was a sale sticker on the necklace. She rung it up and told me that it was actually regular price. Apparently, her coworker made a mistake when marking the sale items and it didn't apply to this item. I asked her if she could still honor it and she rudely responded that she couldn't. Fine whatever. Then she proceeded to wrap our items in tissue paper only. We asked for a bag and were told that we had to pay for one. It was only $1 but what upset me about all this is the principle. You would think that being in a posh shopping center they would provide top notch customer service and would provide complimentary cases with sunglasses and free bags. And also honor the sales tags on items I understand mistakes happen but it's not the customer's fault. I mean it's Aldo right? They are pretty high end. the service we received at this Aldo was lackluster to say the least. Shame on you. My family and I will never come to this location again.
February 2020 by Tim Kelly
Wonderful staff and nice selection
January 2020 by Rebeca Carballar
Sometimes you need to wait more than I would like to be helped by an employee
December 2019 by Vladimir
There is one price on the price tag, more at the checkout. Sellers do not give paper receipt so that you cannot return the goods. When returning, they change the rules and say that these days they do not accept returns. All the time trying to cheat, be careful if you buy something in this store.
December 2019 by Rakesh Siripurapu
Very helpful staff and quality shoes
October 2019 by Aldo Hernandez Ramirez
(Translated by Google) Footwear and accessories for women and men with a unique style ...
October 2019 by Sofia Slaughter
August 2019 by oge leslie
I got great shoes from here for my family and loved ones.
March 2019 by P!LOT 7137
Got a pair of boots casual/professional look awesome price great service. Ask for Cassandra!