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June 2024 by Jan Krekan
A soda fountain does not dispense off the ice. Don’t waste your time with this joke of a business. There is a Food Stores shop across the street.
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May 2024 by odell moore
Buyer beware the person a the register at 5:25pm still my change I had purchased 2 drinks that came up $5.60 handed him a 10.00 bill he only gave me back 20cents I told home he short changed me all he had said sorry about that and kept counting money out the till
And didn’t even break a sweat to give me my proper change should have been $4.40 cents this guys is a thief I’m filing a complaint what a ripoff
As a response to the owner what moo do you need I gave the time it happened and the date
04/30/2024 you should know how was scheduled that day and time for your investigation I have completed an report for the consumer fraud investigations and the federal trade commission and won’t stop there !! How much more do you need to take appropriate action
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April 2024 by Rey Mira1
Want to start by saying, I respect everyone. This 7-11 is one of the ones I often go with my sons for snacks and soft drinks. The cashier who works in the afternoons, short guy always wearing cap, most of the times he is been rude, and disrespectful with customers. I decided to write a review at this time because I went with my little son, after I paid I asked about the rewards and was entering my phone number in the machine. The cashier man very agressibly touched me and moved my had away, veey offensively told me not to and said "what is wrong with you" I asked again if the machine had registered my number, he said do you have mental problems, in front of my Son, he kept talking all rude, offensive and aggressive, I said i just want to make sure is all okay with my number and asked for receipt, gave me one but it was not mine, when he saw that took it away from my had very hard, I said again, is all okay? My receipt and my number,? He said are you crazy, what's wrong with you? Told my son, your dad has mental issues, tell him... The he said I will call the paramedics to come get you...I said call.
On my way out he started saying bad words towards me, some other things he said on his native language, when I was outside he point out the middle finger, saw him through the glass front wall. my Son asked why he was doing that? I hope the owner of this place reach out and fix this situation for of us the customers. I will be filing a formal complaint with the city, the business bureau and other legal authorities. My Son watched and heard everything for God sake! How in the world this person dares to speak to customers offensively, aggressively and disrespectfully to customers... Hope he does not delete the video footage.
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February 2024 by Spencer M.
If I could leave 0 stars I would. I came in to get one of their delicious M&M sugar cookies and the entire time I was paying + after purchasing I was harassed by the cashier. I came in about 4:30pm on 2/19/24 when I purchased the cookies, the cashier informed me I could not shop here in the future if I didn't remove my motorcycle helmet. I politely complied, telling him "no problem I will take off my helmet when I come in to shop." He then told me 6 more times, in which, everytime I said "no problem I will take it off in the future." As I'm walking out he screams at me "MOTHERFUCKER ARE YOU TRYING TO ROB ME. FUCK YOU MOTHERFUCKER" and then proceeding to say he has a firearm to protect himself. Essentially telling me he was ready to shoot me. May I remind you, I've already paid for my goods. PAID FOR THEM with a smile on my face. I stopped at the door while he was yelling at me, told him he was crazy cause I just came to buy some cookies, and walked out. He motioned under his table multiple times where his "firearm" was as if he was ready to shoot me. Overall, will never be going back to this 7/11 and would recommend avoiding at all costs. Morning crew is super cool which makes this review unfortunate to post, but the PM crew, or at least that one guy, is completely unhinged. If they do have protection on this site, I'm afraid this guy will use it improperly resulting in injury or worse. Hopefully management takes care of it! Better off going to the 7-11 on 17th street as they have wonderful customer service there. Update: I came in this morning 2/20/24 at about 10am to inform management that they have a potential loose cannon behind the register. Before I even opened the door, that same guy was screaming "TAKE OFF YOUR HELMET YOU CANT COME IN" even though I was taking my helmet off as I was opening the door. Nonetheless, I politely took off my helmet and requested to speak to management. He began screaming, with a customer inside, claiming he was the only manager and ran the place. His name was pronounced "sha-mi" - I finally got it out of him as I didn't want to purchase anything, but to inform the higher ups their cashier is ready to kill people. After I received his name, I walked out to my bike where he continued to stare me down. I looked him straight in the face, smiled, and left! Do yourself a favor, stay safe, and choose a different 7/11 - before you end up getting murdered for PURCHASING a cookie.
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November 2023 by Alex Precept
This location is literally a breath of fresh air not only do they order the cigarettes I like here for me cuz they don't really carry them much places anymore but they are some of the friendliest attendance at any 7-Eleven location
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September 2023 by Mike b
Place smell horrible. So bad that my wife wanted to throw up. She waited outside
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August 2023 by Ben H.
I pulled up to this store to see one of the employees involved in an altercation with a transient. The employee was calling the transient the "N-Word" repeatedly as he was chasing him off. As I am Black it doesn't make me feel like a welcome customer. I'm never going there again. Aside from that... the same employee has just always been very rude. One day he actually tossed my changed to me.
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July 2023 by Hersson Ramos
I was looking to have a coffee and ended up with cockroaches crawling on the table. When I told the store manager he started telling me that the place is surrounded by homeless people who come into his business and leave dirt inside. I don't understand how the city lets such a dirty business continue to operate.
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July 2023 by Lorenzo Gamino
You need to teach your people who it's the customer. The guy who get off around 1030 pm it's so rude.
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February 2023 by Suzi Morlock
I go to this 7-11 often. The morning guy falls is a lil bit short of personality- but after you get to know him, he’s a real sweetheart! Culturally different from us but keeps a clean and well stocked store. Now the afternoon/ evening guy- much younger and has a welcoming- happy to assist you type of guy. Wears a big beautiful smile on his face and i
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February 2023 by Scott Harmon
Great crew, store is always clean and coffee is always fresh.
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November 2022 by Spaz Twelve
What a piece of work flat top haircut I went in to buy a 12 pack of truly and a 12 pack of white claw around 6:15 am. I saw there was a deal for 7 rewards. I tried to sign up at the register and the guy kept on canceling my submission and then saying my number doesn't work. Because it said something along the lines of please wait processing. I told him to let it process he said no it doesn't work. I then told him that it's fine I would use wife's phone number and he kept button mashing the screen but nothing for input would pop up at which point I asked him to rescan the items so I could put my wife's number in. Instead of doing that he scans the next customers items so I said hey you are not done with me why am I getting skipped. He then started yelling at me saying that I was playing games and other people have to work. When I had just gotten home from a very long night at work. He caused a big Ole seen. I apologized to the customers behind me for setting him off but his impatience and lack of knowledge on how to sign someone up for 7 11 rewards is detrimental to business. Hregister and slammed them down saying that i cant buy what i came in there for.e pulled the cases off of the
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August 2022 by Sandy S.
8/28/20227/112244 Fairview RdSte ACosta Mesa, CA 9262This is store owners son or relative of a 7/11 in Costa Mesa. This person assaulted me on this date for no reason. The guy had some size to him and was looking to provoke me into an assault and battery charge. From seeing the behavior of this person in the picture its obvious he has been harassing and verbally assaulting people routinely every day and knows he has video cameras in the store so he can attempt to provoke people up the very limits of legally what could be less than verbal assault charges and he knows quite well unsuspecting customers walk into this 7-11 not knowing he thrives on attempting to provoke people. His tirade was over whether this 7-11 allows coffee in your own cup or use one of their cups which in the post Covid era is irrelevant as all the other 7/11's in the region let you fill your own cup.This person needs to be banned from ever working or stepping foot into a 7/11 store, and also the owner who is his father or close relative be removed from owning any 7/11 franchises. There are other reviews of other store employees doing other outrageous things in this store and the pics of the other person looks like someone different. Both of these guys think their of big size but looks appears their pumped up on steroids. Its amazing either of these brothers or close relatives are still alive and someone hasn't already killed them for the stunts they pulls when unsuspecting people just walk into the store. Prison would be about the only place these 2 men should life and not be allowed in the general public population.
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April 2022 by Katie S.
Psychopath runs it and yells at you for just asking a question. Pulls knives on people too. Lovely.
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March 2022 by hamid jafari
Everywhere is dirty and unorganized!!But employees are friendly
