The manager at this store, Carlos, was extremely rude. He was trying to rush me out of the store without fully helping me resolve my trade-in
January 2024
Staff at this store are incredibly helpful. Had a great experience there December 2023. Patient and thorough. Helped me upgrade to a better plan for my family and helped me buy two phones seamlessly. Was actually an enjoyable experience. I think the staff person’s name was James.
September 2023
This just applies to this store. I honestly was waiting longer than the time that they helped me. The treatment was extremely dismissive. Makes me not want to be a Verizon customer anymore.
