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November 2023 by Janna K.
It's my favorite store, the best service, a lot of opportunities to pick up from the store next day or ship to your house for free, free, returns.
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November 2023 by Noel N.
The angry karen employee situated at the register next to the bear display, in the Max Mara section, had the audacity to demand that my daughter "tone it down" while she was taking a picture. Mind you, my 8-year old was by no means acting in any way that was raucous nor unruly. I could speculate into the multitude reasons for this unfortunate soul's cognitive dissonance but I'll let you read between the lines. Guess Marin's gonna keep on Marin-ing.
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October 2023 by Nessa H.
This review is for the makeup dept @ Lancome! Got my makeup done here for a wedding few weeks back and the lady did an amazing job! I unfortunately don't remember her name. Super friendly lady and great at makeup. She matched the look i was going for and lasted all night. Friendly staff and got it done in time. If i need makeup done again i will stop by Lancome again!
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October 2023 by Eric G.
The mens department is a ghost town and the selection is minimal. I feel sorry for the people who have to work there.
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October 2023 by Jermaine G.
I've been searching the bay area looking for a classy black suit. I exhausted all my options trying to find the best suit for a wedding at several other stores.In my two recent visits to Nordstrom "related to tailoring and purchasing suits" I had the pleasure of meeting some really great people that work in the men's department. I'd like to extend a very grateful thanks to Muhammmed (Tailor), and Mateen (Men's Department Employee) for making my visit a positive experience.
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May 2023 by Rosmond P.
The Labor Day sale was awesome. Definitely will be coming back here. This is one of the best places to get stuff that you are looking for at a price, but there is a cell
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January 2023 by Karen V.
I hate this place. I'm a consistent Nordstrom shopper (Ambassador level) and I dread every visit to this location. The stock is usually very minimal and boring (as per Marin aesthetics) and the staff more often on the horrendous side. There's an older gentleman in Men's Shoes who scoffed, shook his head, and rolled his eyes at someone in my party while he was walking away, unaware that I was associated with my friend. This was in response to us mentioning we thought another salesperson was already helping us, but since he only briefly introduced himself and was busy with another customer, we asked the older gentleman if he'd be able to grab a shoe size for us. This earned us a curt "no, the other person can help you" the scoff, eye roll, and head shake while he leaned against the cash desk. Not pleasant, and Nordstrom should have lost that sale.I've also frequently run into an older lady with a strong accent towards Women's Accessories. She'll be REALLY happy to help you check out until she realizes you're making a return. This involves a lot of loud sighing, nasty tone, and careless throwing of items on the counter, smashing receipt down all wrinkled.... I will say there's a younger Asian gentleman in Men's Apparel who is always helpful and friendly without being overbearing.I don't get what the deal is here. Employees either don't care to assist OR breathe down your neck for a commission. No wonder it's always half empty inside the store. Pass.
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December 2022 by Deborah H.
Came in for a a special group event. They had breakfast set up for us it was very nice. We were taught about make up and I got to be the model for the makeover. The Mac representative that did my makeup was Shane T he is amazing. He does a great job, is very knowledgeable and is very gentle. The other staff in the make up area were very nice as well. Everyone we encountered throughout the store was very nice and helpful. We had a wonderful time. I will definitely be back to do more shopping.
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November 2022 by Millie V.
What a joke this place is. we were in there this morning when they opened. My husband is looking for a new suit so we looked on line first and saw there were some quality brands.I look at my husband standing in the middle of the suits area and he is the only one there. I watch and there are two employees working and neither of them asked him if he needed help ? they were just standing around ? i walked over and asked if there were any sales on suits ? The guy said yea but directed me to go on line ? or to a different store lol OK ??? His and or her loss,my husband spends $$$$ on his suits,he was dressed down , profiled him ??? we won't be back
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May 2022 by Elizabeth S.
Summer Chanel shades. We were excited to finally go in and try on lip shades and to see what's new in eye shadows with our favorite make up Chanel artist "Scott". His words of wisdom-"Take the time you need to maintain your looks, and you will always look your best no matter the season!"Note: Because of the supply chain issues -some products are not available-but...we were lucky to get what we needed: ROUGE COCO FLASH-"#116 Easy"--Hydrating Vibrant Shine Lip Colour, ROUGE COCO BAUME in "My Rose" and for the eyes-- LES BEIGES--Healthy Glow Natural Eyeshadow Palette.