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February 2024 by R. Bolton
Prices for groceries are OUT OF CONTROL. Just another greedy, greedy company. There's no excuse anymore. I come here for one-off deals and will keep taking my money to the Trader Joe's down the street. Unbelievable that TJs has become the affordable grocery option.
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November 2023 by Tam D
Has good things at a reasonable price. I stop there to have my lunch when I work in Town Center. However I try to avoid spending too much time there. I know that store for too long now.
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July 2023 by Kristina Weber
Good selection deli workers are not helpful
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July 2023 by Magda Alves
$5 sushi fridays is the best
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June 2023 by Tina Greenwood
Sticker shock. Breaks my budget. Clean,stocked.Inflation present
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May 2023 by Norma P.
This store's produce dept is BAD!!! Today I was shopping for produce, the asparagus was stale, every single bunch was wilted, the heads were dried, some had gone bad and were slimy. Cauliflower heads had brown spots, every one. Green beans were yellowed, wilted, some had spots. The pre-packaged veg racks were near empty. After extensive remodeling and a coupon campaign in the neighborhood to invit folks to see your refreshed digs this was huge letdown. I will be going to TJ's and Nugget in the future.
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May 2023 by Jerry G.
I've been going to safeway at cabrillo and 10th for more than 30 years. I consider the people who work there not as employees, but as friends. Denise, Ricky Givens, Eric, Prudencia in produce are all hardworking and easy to get along with. They know their inventory, and are helpful in finding items that you are unable to find. They have a large parking lot and are open until 12: AM. which is convenient for those whose jobs prevent them from getting there in the afteroon. Jerry Gray 2759 McAllister St.
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April 2023 by M H.
Staffing and attitudes at Strawberry and Corte Madera stores unfortunately appear to have declined substantially. Prices always ring up wrong and new staff always want your phone claiming it is a clip or click problem. Most of the time its not and, no - I don't want to give you my phone to prove the issue and have you fumble around with it and have to follow you around the store to get it back while dragging my cart and child along. I can't visit these stores anymore without 2 to 3 pricing issues every time I visit. It used to be there wasn't an assumption it was automatically the customer's fault and an argument/hassle, but now every time staff assume its the customer's fault when its been (1) a wrong sign or promos, (2) not on click and clip promos or (3) stock on the wrong shelf, etc. Staff are condescending and usually wrong - but gone are the apologies and polite attitudes. I agree as others have said - getting help at the Deli takes an act of God. (Last time I saw a woman just walk around and help herself out of frustration.) Most staff and management at these stores no longer appear to want to be in a Customer Service roles- so really, why are you? I'm sure these jobs are challenging but I did it when I was younger and people can be good at it. If you aren't, you should move on. I'd rather deal with a stupid automated scanner and 1 person that is able to troubleshoot than the current hassles. So Safeway - I suggest you do the math if each time moving forward the pricing glitches happen - I'll just take it up with the credit card company next time there is a pricing issue and, you Safeway, can deal with that and the chargeback fees of $25 a pop for pricing mistakes (which will far exceed any profit you will make.) I'll then save my sanity and skip purchases at the Deli and head over to Trader Joes (whose staff are much more attentive and polite.)
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March 2023 by Joce J.
Robin from the deli has a bad attitude...I usually buy their 8 piece chicken but this time I get 4 pieces of the chicken and they are smaller than the wings. How disappointing. I think I'll just buy fried chicken at KFC. I was waiting for service and it wasn't even busy. Robin and a crew member were more interested in what they want to buy instead of paying attention to the customers. They really should pay attention to who is in line. This guy cut in front of me and she didn't see that I was first in line.
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January 2023 by Daniel Jett
I seldom frequent this location so it takes more time to shop for items. Safeway is my lifetime choice.
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December 2022 by J SL
I would have put zero stars today! but since I am a daily customer who goes by his two coffees every morning and all of them have always been good, but today was the exception! since in the afternoon I went to buy some things at the store and the cashier Jerri who attended me had a very rude attitude: I don't say hello, I don't ask how everything was, well in a few words she ignored me and I don't know what the reason is, but This boy lacks education! and customer service" I wanted to make a complaint which I never do, when I went to the door I told a cashier and Angel who was at starbucks what had happened, they told me that they would tell the manager what happened, I just want to emphasize This, I am a hotel manager and I know what customer service is, but I also know that the company was not the one that caused me this bad time, so for that reason I do not lower my stars to your store, but as a manager I know that There are rules to follow and respect.
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December 2022 by David Gru
Always ready to serve customers to their highest ability and work hard
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December 2022 by Sawyer Garside
They were the only place that had Apple cider as we searched all over San Rafael
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October 2022 by A SL
I would have put zero stars today! but since I am a daily customer who goes by his two coffees every morning and all of them have always been good, but today was the exception! since in the afternoon I went to buy some things at the store and the cashier Jerri who attended me had a very rude attitude: I don't say hello, I don't ask how everything was, well in a few words she ignored me and I don't know what the reason is, but This boy lacks education! and customer service" I wanted to make a complaint which I never do, when I went to the door I told a cashier and Angel who was at starbucks what had happened, they told me that they would tell the manager what happened, I just want to emphasize This, I am a hotel manager and I know what customer service is, but I also know that the company was not the one that caused me this bad time, so for that reason I do not lower my stars to your store, but as a manager I know that There are rules to follow and respect.
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October 2022 by Jun
Safeway Corte Madera is quite nice ...especially if you compare it to some San Francisco stores (ahem Potrero/16th). And the hours its opem from early early to late late are wonderful. Prices (esp Fridays) can be great even in these imflated times and stock is fresh and plentiful. BUT every.single.time there is a challenge with getting all the digital coupons ive clipped and trying to read the register is an exercise.in futility...so there's often a correction needed after checkout. The great news is, customer service is typically excellent. I just wish safeway corporate could get the register act together and make it less of a mystery as to whether the deals are working or not. But all in all, this is a great store and i enjoy being able to shop here.