Customer service is excellent. The staff is polite, and seems to be eager to help. Their products are made very well I own several things from Madewell.
April 2023
I really appreciate the Madewell store in Corte madera. Absolutely great customer service. Lots of inventory. If they don't have your size, they'll order it for you. Great sales people!
December 2022
Rough experience when returning a sweater the manager said she couldn’t do it only at a discount but it was a couple of days before the holiday extended return. Went to marina in San Francisco and they honored my receipt since I still had tags on it.