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September 2024 by Helen Yates
The store front was very clean actually cleaner than a doctor’s office. The staff are friendly and knowledgeable .
It was nice to see the food being made on site. I did the math and it is definitely more efficient and economical to purchase my dogs meals from them than how I have been cooking / prepping myself.
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July 2024 by Julien (Hoolz)
I have always believed in JustFoodForDogs since Day 1 of the Corte Madera location opening. My two dogs (one of which was diabetic) had started eating Fish & Sweet Potato as well as the Metabolic support and continued to as long as they were in our lives. Simon had bad allergies that caused him to chew on his paws and delayed hair growth after he was treated for cancer. He stopped chewing on his paws as much and his hair even regrew which was amazing. Charlie, my diabetic dog, lived for about 5 years after he became diabetic and he loved the food that kept him healthy and allowed us to lower his insulin a bit. Many years later when I moved to the Portland area (There was no JFFD location there, but there should be) I cooked JFFD Chicken & Rice at home for the remainder of our lovely golden retriever's life. JustFoodForDogs and specifically the Corte Madera location will always be how I take the best care of my furry family members and the team there have always been the ones I trust to bring this experience to others.
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June 2024 by Jasmin Ranero
I've never been treated badly here but Clayton was the prime example how NOT handle a bad situation with one of your guyses products. He talked me down with almost no explanation why I can't return a expired supplement from Amazon. When I got told I Just can to a kitchen and exchange it. Clayton also said let me see what I can do but literally 10 seconds he told me I needed to call costumer service. Because they did not responded in his chat. I've never been treated that way in Corte Madera. I just love to bring Demon to kitchen and get some treats. This one hour plus drive wasn't worth at all. Rosie was so helpful towards me and tried to help me as much as she can and also Alma was amazing towards me. The only reason I give one star is because of the Manger Clyton. The food and the other staff is amazing
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September 2023 by Miller Jackson
Probably the best type of dog food you can get on the market they are based out of Newport Beach originally I believe so they have an excellent reputation.
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July 2023 by Kevin C.
Please note that the lamb is sometimes in large chunks. You may need to cut it up. Both my dogs choked on the lamb.
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March 2023 by Jessica
It feels like family every time I enter. I can bring my dogs inside while I shop and they give treats!
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February 2023 by Mark Feinberg
Either out of stock or selling almost out of date food is simply unacceptable when you’re feeding your dog a prescription diet. JFFD is a highly unreliable company - if our dog was not so old we would drop JFFD in a second and find another reliable company.
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November 2022 by Steve Kopetsky (Steverino)
Awesome staff.
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November 2022 by Josie Jackson
This place is beyond amazing. The staff are very nice, accommodating, and on top of things. Frequently they are busy but always greet you and acknowledge you. They have answers or are willing to get answers quickly for you. They want to help you figure out what you need, and they do it well!
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September 2022 by Morty M.
I want to love JustFoodForDogs. The employees are wonderful and their product is superior most dog food. And yet their quality is so far from faultless that I'm irked by the glowing reviews. Dog food is usually garbage: it's usually extruded at high heat until it's nutritionally bankrupt, then rebalanced with synthetics from China. Then you have cheap fillers and low-grade meat meals (rendered product that can legally include carcasses, slaughter floor waste, etc) that will absolutely shorten your dog's lifespan. The bountiful fruits and veggies featured on the packaging are included in infinitesimal trace amounts (for guidance, kibble cannot have more than 1% salt per AAFCO standards, so anything listed in the ingredients after salt is below 1%). Arguing about what's better between Royal Canin, Purina, Science Diet, Taste of the Wild, etc, is futile because they're all terrible in varying degrees. So JFFD gets marks for being fresh and human grade. Unfortunately, "human grade" isn't the end of the story. There are sophisticated ways to cut corners, which is why JFFD isn't the best option you could be offering your dog - especially for the price! (not that higher prices are necessarily bad; we've fed our dogs crap for so long that we've been brainwashed into believing that dog food should cost almost nothing). Have you ever held up one of JFFD's bags of fresh turkey and wondered, "Does my dog really need this much macaroni?". In every JFFD formula, the #2 ingredient is a carb at a very high proportion. The chicken formula is full of white rice at #2. The beef formula has tons of potatoes at #2. You don't even need to read the ingredients to see that these starchy carbs aren't at an appropriate, supplementary level. I'm sure the company would respond with, "dogs need complex carbs, bla bla...". Nope - YOUR DOG DOESN'T NEED SO MANY CARBS. Long term, it's bad for them at such amounts in several key ways because dogs have very little nutritional requirement for dietary carbohydrates (starch) to thrive. JFFD clearly includes them in such proportions because of cost: they're way cheaper. I get that their business must be hard to operate profitably, but the result is that JFFD is still padded with too many fillers, which is disappointing. You know why their food is supplemented with all those synthetics and not just one or two key supplements? To make up for the fact that it's so full of white rice/macaroni/potatoes! That's how they balance the formula instead of, y'know, designing a higher-density formula that gets almost everything just from nutrients (which would admittedly cost much more at JFFD's current margins). If you're buying JFFD, you're doing better than most pet parents, but you could do even better. The formulas for other fresh options like Ollie and PetPlate are superior and also human grade (they use more sophisticated fillers like lentils and chickpeas to a lesser degree but it's definitely better). Likewise, you could go with a great raw option like Darwin's with more bioavailable nutrients. If you want to stay with a gently cooked option, something like Evermore is excellent but also more expensive than JFFD (grass-fed beef, certified organic ingredients, pasture raised eggs, higher nutrients from wild blueberries, minimal synthetic supplementation only from the USA, etc). Seriously, compare ingredient lists side by side and you'll understand where JFFD falls short. I'd love to home cook, but don't have the time or know-how (and repeated neutral third-party studies have concluded that over 85% of home cooks don't balance the nutrition well). You need to know what you're doing....if there's something worse for dogs than processed kibble it's the anything-goes "chicken + rice + random veggies" approach. I'm not shilling for any of these brands; do as you will. If you're a confused pet parent looking for a
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August 2022 by Pamela C.
This food completely changed my dog. He has had a lot of digestion problems and now he is happy and healthy and loves this food! His tummy problems are gone!
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July 2022 by Harmony Mancino
I saw a recent reviewing mentioning how great the manager Heather is and I agree 100%. She really loves dogs and it shows (she used to be a dog trainer). But she's also detail oriented and great with people. She has helped me resolve a few tedious requests/issues that I've had over the past year and she always does it with a lot of patience and kindness. The other staff members are wonderful as well. Top notch customer service and my dog is so much happier and healthier when eating the fresh chicken and rice.
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July 2022 by Etta L.
My pups and I had a wonderful visit last Friday. Heather & Haley were most helpful. I had previously purchased JFFD at a box store. The food was recommended by Instagram dog owner of Lu-Seal. She was able to drop her weight in half. My senior girl was way overweight. So we tried the food, going as far as DIY the food. After 7 months no weight loss. Visiting the JFFD store was epic! Come to find out I had misinterpreted their food chart. I interpreted their chart as dog's weight 10#s feed them 7 oz. So my girl gets 10.5 oz cuz she's 15#s. WRONG!!! If the desired weight is #10 then feed her 5ozs a day. Anyways, we're on track and will conduct weigh ins from now on.
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July 2022 by Rachael Cervantez
I can't say enough good things about the store manager, Heather. We ran into an issue with our bulk order/delivery and she was able to quickly rectify the situation and went above and beyond to make sure we were taken care of. Fantastic customer service 10/10 would recommend. Also, the our dog loves the chicken and rice recipe and has been extremely healthy since switching to this brand.
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June 2022 by Jo W
This place is beyond amazing. The staff are very nice, accommodating, and on top of things. Frequently they are busy but always greet you and acknowledge you. They have answers or are willing to get answers quickly for you. They want to help you figure out what you need, and they do it well!
