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April 2023 by Julie F.
I just wanted to say the staff is wonderful. I loved shopping at your store and Leo Aravz was so helpful as was all your staff when checking out. I placed a order to be shipped, I called to check on the order and Jesse the other sales person remember me! He had the answer right away! Next time I'm in town I'll be sure to visit.
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August 2022 by Marianna Cafiero
I bought shoes here just before the Covid19 I had been looking for this one kind of Birkenstock shoe I had seen on the doctors I worked with in the hospital this shoe store of all the shoe stores I had been in one in home state of CO. And AZ. No one had them in either state I was on vacation with a friend and I said this is the last place I am going to look for shoes and they had them in my size. The ladies were wonderful and I wish to Thank them those shoes saved my life after 16or 18 hour shifts my legs and feet did not fail me. Thank You
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March 2022 by John Tanner
I walked in with my wife to buy a pair and were told we have to have masks! The lady at the register was so rude about it too. We thought we were on a prank show we were so thrown off. You guys are in a touristy town and are the only place requiring masks outside of CA's now expired mandate. Even more odd, there was a paying customer at the register who wasn't wearing a mask? I think the owner of this store should maybe check up on things and train staff on a better approach, or choose a new line of work if this is how things are handled. We went to about 15+ other stores on the same street and didn't need a mask. Get it together...you guys left a foul taste in my mouth.
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November 2021 by Jen Lynch
So helpful and conveniently located!
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July 2021 by Lindsay Oakley
Very helpful and attentive while trying to get the right fit for my mom’s new Birk’s!
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March 2021 by Michael Knackerson
Very courteous staff and a good selection of footwear.
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January 2021 by Virginia Calero
Convenient shoe store in Coronado, specially when you are away from home and willing to get some comfortable walking shoes. They do sell Birkenstock and other nice brands. However, I would say that the clerks at the store are not nice nor willing to assist their clients. Sadly, because the last time I was there, two people left because the salesperson was not too helpful with the customers and she never left her place at the counter. I understand we need to keep social distancing, but this was way too much. She was also rude with me. Fortunately, I knew my size and what to get. So, I only ask for my size and pay. Again, I comprehend that Today, we are dealing with a serious pandemic problem. But, because of this people should be more cooperative, polite and friendly. Specially to their customers.
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October 2020 by Jennifer Meeker
I was anxious to get my first pair of Birkenstocks, however that didn't get to happen today. I was with my 2 small children and upon entering they wanted to check our temperatures which was fine and asked about the kids having masks. My 4 yr. Old had his on but my 1.5 yr. Old didn't have one. They asked that the kids wait outside while I shop. Are you kidding me? I understand that people are being cautious for covid19 I am hyper cautious myself. But there were no other customers in the store and he is a baby. The hospital doesn't even have his age wear a mask. And who in their right mind would leave a 1.5 yr. Old and 4 yr. Old out front of a store alone? I will never go there again. I will buy somewhere else.
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August 2020 by Ed Urgiles
The young woman who helped with my selections, was simply delightful. I really wish that the Coronado store would have had a wider selection of Birks in suede/oiled leather for my big 45 size foot! Because if they would have had just one more color choice in suede, I could have made my purchase there. Instead I headed back to the store at 5th St in the Gaslamp. The clerk there was bloody awful. However, their selection of colors was much wider than at the Island store. So I had to just ignore her horrible attitude and purchase the sandals anyway. The only reason for the five star review is because of the wonderful young woman who helped me at the Coronado store! The Gaslamp clerk was trash!!!
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February 2020 by Sofia L.
Had an amazing experience here. I've been contemplating buying Birkenstock's for a while. I'm from out of town but me and my boyfriend came to Coronado Island to go to the beach. I had been looking for a Birkenstock store in downtown San Diego closer to where we were staying but found this one when walking around Coronado. The sales associate Bridgette was so helpful in helping me find the perfect pair for me. Especially when trying to find the right size which she recommended that the larger of the two sizes i tried on was better because they will last longer as the sandal breaks in and bends to your feet. So it's important to not get a pair this is too small. Bridgette even walked outside and showed me different colors in the sunlight to help me decide which ones looked the best. Great customer service and love the sandals as they are breaking in nicely and becoming more comfortable. Plus they're super cute!
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November 2019 by Kalev B.
Excellent customer service. The lady working there went above and beyond helping my wife pick out two pairs of Birkenstocks. Highly recommend this place!
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October 2019 by Diana Fierro
Really good option for shoe shopping.
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March 2019 by Zach Alan
WOW !!! I would give these guys TEN stars if I could - I tend to wear the same model of shoe until it's discontinued and just buy repeats? so I walked in wearing my sixth consecutive pair of size 8.5 Ahnus, which I've liked but which were getting tight - TONY figured out just looking at my beat up shoes that I've been wearing them too small and showed me how to tie a pair of size 9.5's in the same model correctly, and now my feet don't ache !!! thanks man !!!
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June 2018 by Steve H.
The customer service was off the charts. I unintentionally put this staff through the ringer. They had sandals brought in from the Palm Springs store and sent sandals from their store in Coronado to the Lemon Grove store to get me into the correct size and style I was looking for. Could not be happier.
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May 2018 by Stefi T.
Tony ROCKS Made my experience pleasant and quick. I had previously gone into a store down the street where I was just appalled by the service so it was so nice to have Tony take my mind off of that. Cant wait to break in my new birkes
