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October 2023 by Sheila D.
I was reluctant to come to this branch because of the YELP reviews, but I went yesterday and found the service to be outstanding. Shaila waited on me. She couldn't have been more professional, efficient, or charming. I won't go to any other branch again.
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October 2023 by Joanne J.
Aida Chumacero delivered excellent service while I was opening an account. She was very patient and professional.
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June 2021 by Don D.
I'll be closing my accounts with Wells Fargo based on their unfair treatment of Lauren Witzke. They are politicizing personal bank accounts now. Your personal funds are only as safe as your political beliefs they are saying to America now. So very unacceptable. Good bye y'all hope you go under as you deserve
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March 2021 by Soda M.
This is the absolute worst Wells Fargo branch. They canceled my appointment twice this week due to no bankers. I actually drove over to the branch in Chino Hills and got great service there. It's disappointing that I can't get service in my hometown.
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December 2020 by Sam A.
Jus wanna give credit where credit is due! Jus moved into the area like 2 weeks ago. Lost my wallet and all the BS that came along with it. Went to this branch and let me tell you! Mr Barsam went above and beyond in helping me and to be honest, convinced me to stay with Wells Fargo. I was considering changing banks due to some on the phone customer service and online issues....but because of Mr Barsam's attitude and professionalism, service and assistance, he changed my mind. I do hope that his superiors read this and value his type of service to the company. Thank you again sir for all your help.
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December 2020 by Brook M.
This branch is amazing. I walked in today and got to talk with Yesenia and she was absolutely incredible. She helped me in every single way she could plus some. She is so sweet, friendly, helpful and gave me all the information I needed. Thank you!!
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August 2019 by Dorothy G.
This Wells is top notch!! All the staff is awesome, Branden specifically though....coolest guy ever! He helped me open my families estate account, which was a pain in the a** because of court documents. He made it super simple for me to understand and he's always available for notary which let's be honest, is a pain! They make annoying tasks easy and bearable!! I go out of my way to go to this wells and I always appreciate the great service! Thank you!
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March 2019 by Gwen S.
The entire company as a whole is a s*** show and could care less and I am DONE! Tonight was the last straw of having my ATM card declined for $81 in-front of clients I had taken out for the evening. When I have over $2,000 in my account!!!!! Thanks For costing me several 1K+ in customer accounts that I was trying to close. This was the LAST and FiNAL straw!!!!!! Good bye Wells Fargo of 15 plus years!!! 11 strikes and you are FINALLY OUT!!! Taking my mortgage and every account with me! BYE FELICIA. I know you could care less but sure feels good to type this out and know for a fact tomorrow I'm pulling all my s*** out and moving on as far away as I can from your SHOTTY customer service and hostage situation of MY MONEY!!
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January 2019 by Victoria A.
I'm usually in and out of all banks and it took forever to only get a temp debit card. I asked if someone could help me out because I was on a time frame and no one acknowledged anything. There were two people standing around and I had to leave because I waited to about half and hour.
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June 2018 by Edwin D.
I went into this Wells Fargo to hopefully open a checking and savings account. Since I had a bad divorce I was worried. The Banker who helped was Barsam M. He was very helpful polite, professional and knowledgeable. He explained that there were accounts and products to help re build my credit. I was able to open both accounts and he even suggested some secured credit cards to help re build my credit. Once Barsam was done the tellers Eva and Serenna helped me deposit my money into the new accounts. Kim the service manager was very friendly as well. Very happy with my experience at this location.
