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February 2024 by Suzi V.
I come here because it's the closest one to my house. I waited 25 minutes just to make a deposit. Staff here has no sense of urgency. Manager sees multiple customers waiting with only two bank tellers. Both customers being assisted had multiple transactions and were related to businesses. At that point another banker should have stepped in to assist those customers and help the others waiting. Instead the supervisor and manager sat at their desks watching the line grow longer. Only come here if you are ok to waste 30 minutes to be helped. And when I was finally helped the teller didn't want to help me. I had to resolve my issue and tell him how to move forward with my transaction so that I could still do what I needed to do. Crazy and I'm not the one who works for this bank. If you can go to another bank, do it. I will only use the bank by my work. I'll gladly drive out of my way now to avoid incompetence.
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October 2021 by Cheryl F.
Took my mom there to close her account as she is now in senior living and does not need it. Was told by teller there was no one there to help me. When I questioned her on how to do it then, she said they couldnt help me. Meanwhile a co worker sat on a chair behind her doing nothing. Glad were closing the account, dont need this kind of service.
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May 2020 by Faith L.
Made an appointment, was in and out quickly and the teller was very helpful and nice given the COVID circumstances. The bank manager even cover my fee due to the inconvenience of having to go to the bank for a wire transaction that wasn't available to do online.
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January 2018 by Moni A.
Shelby is the best and so is this Wells Fargo bank location. The day was slowly easing into lunchtime and more people came in. The service was prompt and friendly. Shelby really listened to my concerns and made great suggestions on how to move forward with my account. I would Highly recommend this location versus others in Corona if you need thorough and helpful service.
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September 2017 by Todd W.
This is probably my favorite wells Fargo. The greeter guy was nice, the banker was nice. I had a cup of water. Got some good bank statements. Fast service. This branch will be good as long as they don't get too busy.
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July 2015 by Carlie C.
Wells Fargo Bank looks out for it's customers! I will never bank anywhere else. I recently switched to Wells Fargo from Chase Bank because their lack of Tellers and willingness to help me succeed. Wells argo has EXCEEDED my standards. Karla Is my personal banker and she is amazing! Very personable and well informed. She helped me set up a savings, checking and apply for a credit card. She truly wants to help me succeed in the financial world. I recommend Wells Fargo bank and especially this particular branch! Their is always someone willing to help you!!! Today I had fraudulent charge because I trusted a shady website, Karla cleaned up my mess and sent me on my way! I feel confident in my Bank choice! Their always their to help.. Even when it wasn't there mistake!
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April 2014 by Randy T.
Excellent customer service here! Just switched over from Bank of America; I think that was one of the best decisions I have ever made! I went from paying a fee for everything to paying no fees at all! They started me on a great program to help me save money. Every time I use my debit card, they transfer a dollar over to my savings. Considering how much I use my debit card, I should be able to save a lot o money fast. I have tried all the major banks and I think Wells Fargo is the best out of all of them!
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December 2013 by Lauren S.
Beautifully decorated and best part is since it's a hidden gem, it's not busy at all. Very clean and brand new! Staff is very friendly too!