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March 2024 by Andrea F.
The remodeling was perfect but they need to open more self checkouts .. lines are too long
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March 2024 by Lily G.
This Walmart is the worst. I only go here cause it's close by otherwise I'd be spending my money somewhere else. Starting from the packed aisles, slow service, to rude employees, ending in everything locked up and getting a face just cause you interrupt whatever that one girl that's the only one capable of obtaining a key from Walmart gods to open the case of detergents was doing...just, This Walmart is ridiculous! Avoid it at all costs if possible Note to employees stop being so flipping rude to your customers. Y'all are just like us you're no better than customers just cause you work at Walmart. Let's not start at self checkout.... Worst attitudes there possible.
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March 2024 by Helen G.
this location doesn't even deserve a star WORST CUSTOMER SERVICE EVER!!! if you can avoid this location, please do! lots of employees clocked in but none of them actually working
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March 2024 by Kyrese M.
This has to be the worst Walmart I ever been to. Every single time I come the lines are out the door. Money services is a joke. No one knows what they are doing but are working behind the counter. If you're in a rush. This won't be the place for you plan to be waiting for at least an hour. The workers are rude. Not adequately trained. They will hire anyone apparently. I hate this is the only Walmart near me.
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March 2024 by AlyssaZee Z.
I waited over an HOUR to get my items for a DRIVE UP ORDER. I had to go inside to pick it up too since nobody was coming out and I was being ignored outside in my car and space I was in. People were arriving AFTER me and still getting their items BEFORE me. Before I got there too I said I was on my way. I checked in perfectly on the app and did everything correct and how I was supposed to. I got the email saying my order was ready at 8:54pm. I got there and checked in at 9:41pm. After waiting almost an hour outside I went in and people were immediately rude cutting me off saying they were closed at customer service. I went in at 10:30pm. I asked for a manager or supervisor and nobody ever came. I asked another employee who passed by for my order and they went to get it but I had to wait an additional 25 mins for it. I didn't leave the store until 10:55pm. THAT IS RIDICULOUS FOR A DRIVE UP ORDER. first and last time doing it.
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February 2024 by Tim T.
My mother was very skeptical of going down here to shop because last time she had asked for help to get the stuff out of her cart onto the belt and not pack her bag so heavy the cashier didn't help her. My mother is a dwarfism midget since Walmart has upgraded their grocery carts. It's very hard for my mother to reach and inside the carts let alone she can't reach things off the shelf, but there are other Walmart employees that assist her and I'm grateful for that my mother decided to go to, one of the registers and she told me that Heidi was very helpful very courteous the cashier assisted her got all her items in the cart, and put them on the belt and helped pack her bags, very light and even helped by putting her bags in Armview reach for my mom because she is super short She did give the Cashier five stars she wanted me to come on here so that cashier Heidi can get known for great service. Great, work great help She made my mom feel amazing And my mom had such a good day It seems there are still good people out there
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February 2024 by Cassie B.
I was looking to blow up a photo of my grandma for her funeral service and the other Walmart was out of large print film. I called in the morning and Noah helped me and told me that he had a little bit left if I could make it there quickly. The other location had been out of large print film for over two weeks. I wanted to say that he is a great employee and I'm thankful for his help with photos of my grandma for her funeral service. He was so sweet and kind. He helped me edit and adjust my images and assisted with all my questions. I must say I was needy and he was multitasking and helping other customers with ease. He should be recognized for being a great employee and for his awesome customer service skills, thank you Noah!
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February 2024 by Megan L.
This review is for the two older gentleman who are always checking receipts at the exit. They are extremely friendly and have conversations with you. They always make my trip to Walmart a nice one so kudos to them. The man that was checking receipts on 2/13 also was putting hearts and wishing everyone a happy Valentine's Day. Great customer service!
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February 2024 by Cynthia G.
The Rudeness is overwhelming in this store. It's bad enough that the laundry detergent is locked up. It's even worse when you are ignored after waiting too long for help. The store wasn't even busy at 9:00 am. At least three employees looked right at me and walked on by. I felt like a second-class citizen. Needless to say, I gave up and left without getting any. There are never enough checkers because they want everyone to do self-checkout. You pay exorbitant prices for low-quality cheap goods. The CEOs of Walmart need to be reminded who's keeping them employed. People with common sense are getting sick of this egotistical behavior. Walmarts in several areas have closed. Pride always comes before a fall. As of today, I've decided not to grocery shop at Walmart. I don't appreciate being treated like a 5-year-old over laundry detergent. From now on, I'll be shopping at Vons. I prefer to be treated like an adult and a valued customer. Someone suggested delivery instead of in-store shopping. Nope, already tried that. I tried to do that three times. My orders weren't even close. Vons has gotten it right every time. The store is a classic example of low-class ignorance.
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February 2024 by Michelle R.
I would just like to give kudos out to a woman named Diana, who helped me in the ladies pajama department. She could've just pointed me in the direction of what I needed, but she stopped in the middle of what she was doing and walked over to show me exactly where I needed to find. There is many good people at the store that I find that go out of their way to help. Thank you all very very much and hope you guys all get recognized for all your hard work and effort. Sincerely, Michelle.
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January 2024 by Tiffany R.
I was in here and it was a bad day for me. I was talking to my friend about it and then I wanted to do an even exchange for an item. She called up the manager to see if they could and they said no. They were laughing they were being very rude about it and said I needed to go to the front to exchange which is an hour plus line. Then I told her I wasn't going to stand in line for that long and she started laughing in my face. So I started laughing right back even louder then she was being very sarcastic. "Calling me beautiful" like super rude and her name is Dora Lisa. She was covering her name tag not telling me her name. Yelling, laughing being so crazy and then she tells me I can't read and to record her. Dora Lisa should not be working there talking to costumers like that. Me and my friend were in disbelief. Then after that the managers cousin at the cashier named Jojo chimed in and started yelling for security. Trying to make this a huge deal and then someone comes up maybe security and she screams "that girl needs Jesus" pointing at me. Everyone hears it it's not even funny and she goes on saying "I shouldn't shop at Walmart" and Jojos customers started to say something about me so I said something to them. Then Jojo said "don't talk to me or my customers" so then I told her to please leave me alone and stop talking to me. But she continued until my friend was done checking out. The worst Walmart experience with the worst employees. Can't make this up. Target only now.
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January 2024 by Desiree M.
I was discriminated at this walmart the cashier was very rude and didn't bag my items. First when I went to aisle 8 and I asked the cashier on aisle 7 are you opening up she said yes so I went to aisle 7 well she let me wait for a good 5 minutes before ringing up my groceries I stood there. The cashier never told me they don't bag no more so after I made my payment I ask are you going to bag my groceries she sad no. I was like ok you should said upfront so I knew she was being prejudice and I wish I saw a manager but I didn't. I will just take my shopping else were like Target where I will receive better customer services. This took play in evening time around 5:30pm on Jan. 10. I don't feel welcome and someone needs to talk this cashier to work on her customer services skills too :(
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December 2023 by Paul L.
Took 22 minutes to do a simple exchange for exact item transaction (when I had new one and return items already in my cart before getting in line). Only one cashier working returns. At My prompting she requested help from a manager. After 11 minutes I found manager, explained there are 7 people in line and only one cashier who had been helping the same customer since I got in line. Manager (Regina I believe) stated there was nothing she could do and I should just be patient.
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December 2023 by Tessy T.
It's not a good experience shopping here or returning a product. They do not answer the phone and they don't care about customer service. Save yourself from a poorly managed store. Shop some where else.
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November 2023 by Jared M.
Commenting on a big box store is pointless, but this ridiculousness tonight needs to be stated. Been shopping at this location since 2010. Tonight I spent half an hour walking around shopping loading up my cart. Asked an employee where the hand sanitizer was since they recently moved all health and cleaning items to the back of the store in a new layout; they pointed me to the wrong aisle. So I left my cart there and walked around to the other side where I found it. Came back and my cart is gone. I asked the employee if they saw someone take my cart, he said "oh, if you left it right there we probably took it." So I said, is it in the front now or where would you guys have taken it? He said he had no idea. So I walked to the front and talked to another guy that was equally as clueless. WORST customer service ever. Waste of my time, left with nothing since they wanna take my loaded cart somewhere else. Going to Target from now on.