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June 2024 by Antonio Mondaca
Excellent
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May 2024 by Jaime Loo
They are very responsible with the coustomer excellent service
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December 2023 by Robert Dalton
very good customer experience ?
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June 2023 by Bob Smith
I’ve been to this store a few times and today I met a lovely lady name. Rena works in the deli. Great service she should be a manager. Highly recommended must visit. Thank you very much for your customer service. Excellent. Will return soon.?
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March 2023 by A R
Great service by Bob and staff. They are wonderful!
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May 2022 by Audrey N.
This has been the worst service ever. I drove 10 minutes away from my workplace on my lunch break just because I was craving one of their fresh sandwiches. I get to the store at the sandwich counter and the woman behind the counter says is that she can't help me that the other woman in the deli counter would help me when she was done helping the customer she was with. So I'm in line waiting for the deli person to finish helping the customer she was with which took a good 10 minutes of standing there. Meanwhile I watched several other deli /sandwich employees doing other things like food prep and no one had the time to help me. BY now there's 3 more people waiting behind me and this lady is still helping the same person as when I 1st got there and none of the other 3 to 4 employees are even bothering to assist the rest of us. Finally after about 15 minutes not sure why I even stood there that long I guess I really wanted this sandwich The lady finishes with the customer and proceeds to help me. When I tell her I want a sandwich she then proceeds to tell me that they are out of bread after I stood there for 15 minutes of my lunch break. By now I'm so irritated and my lunch is about to be over. I didn't want a sandwich made with regular sandwich bread I can make that at home so I just left. This store had the worst customer service and I'm so disappointed that I wasted my lunch break driving out of my way for nothing. Just horrible customer service
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February 2022 by Antwan M.
I generally like this pharmacy, as everyone I have met with, spoken with, all seem to be very polite and accommodating. My issue is with them closing for lunch. I know everyone deserves to have a lunch, but a pharmacy should have rotating pharmacists so they don't close right in the middle of the day when everyone is trying to get their prescriptions during their own work lunches. It might be the policy, but it seems silly to me to close during a peak time of the day when everyone is trying to get their errands done on their lunch breaks. I saw about 3 elders turned away at this pharmacy for 'lunch.' For elders, and people with children, this may be the only time they can get to the pharmacy easily. Again... just seems silly to me to not have rotating staff right in the middle of the day.
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December 2021 by Gary F.
Chicken was obviously old, no time date stamps on the packaging. disgusting. Had it delivered or else would have never bought such a gross thing. Do yourself a favor and don't buy there nasty low hooker quality stuff . F*** you vons.
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December 2021 by Micah P.
Over 3 weeks ago, I placed a cake order for my son's birthday. Yesterday, the bakery called to tell me they were canceling my order, one day before scheduled pick up, because the dinosaur theme he'd chosen had been discontinued. I specifically placed the order a month in advance to avoid something like this. When I asked why they waited so long to cancel the order, they had no good response (because there isn't one). I was devastated and pretty sure no other bakery would accept a cake order with a day turnaround. I went to the Stater Bros. down the street, and they were appalled when I told them what had happened. Turns out, they offer the same dinosaur theme and it hadn't been discontinued. Hadn't. Been. Discontinued. Not only that, they're hustling to cover the order in time. My 4 year old gets his dinosaur cake after all, and I get to avert a panic attack.
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October 2021 by Rayhaan M.
So the Grandma that's a Cashier ,Julie, is just a completely dreadful experience whenever I have to deal with her. I've had the 'pleasure' to have to deal with her on countless occasions(at least 12, but most likely more) at this point since I've been going here for the last 4 years or more in which her tone with every experience is 3 notches up from condescending. While she constantly nagged me about whether I was 21(I'm 26 - but also the ID card scan itself should verify that the ID is valid, ...or what's the point of even inputting or scanning the card) - and on top of that this tone wasn't used with the customer in front of me - she also refused to just scan my vons card because it doesn't work when I slide it, going on about how IN THE NEAR FUTURE the vons cards will leave their system. There was no one behind me, so I don't understand the rushed and condescending tone, and maybe if your going to have me put in my number and tell me it hasn't been registered, stop going on about the whole registration spiel, and instead tell me how much I've saved, as a pleasant habit, to streamline the process. Left shaking, awful customer service from this cashier. Really frustrating.
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September 2021 by Na L.
The worst place, my question is if you have been waiting a long line, when your turn, unfortunately, there something wrong with your card or their machines went wrong, your items were scanned and packed. They hold my items at cashierAfter 2 minutes, you come back and your card fixed, do you have to stand a whole line AGAIN?? And scanned your items AGAIN?? They let did. Never never come the place. I always had great experiences at Avon's, I think maybe that is why this place no customers.
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August 2021 by Alex O.
Ultimately the poor customer service is the store managers fault person in charge is obviously less than qualified for the job would be great to come by and get deli items without feeling like your doing me a favor if you dont have customers you dont have a business pretty simple aye thanks for the automatic message from a bot just have better training and keep up with the times if your crew doesnt want customers nobody has to go just close your doors if you have strong management maybe your employees wouldnt be so bitter in and out and chic filet has better customer service
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August 2021 by Cheryl V.
It would be fantastic to be able to come in and shop for lunch meet and other deli products without having such lousy customer service waited for a while before Anyone even acknowledged us then seemed to want to get rid of us after asking for one item not really fun waiting around then being dismissed when we weren't done shopping you guys have poor management and it shows
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July 2021 by Pee T.
Ordered an italian sandwich at the deli and the salami was grayish brown, not fresh, and the bread was hard. These ingredients seem like they were out of a dumpster, which is where they belong.
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June 2021 by Vee R.
Thank you vons bakery for putting together a last min birthday cake! The cake was delicious!
