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August 2023 by Joan Sharp
I ordered a bookcase through Vintage Mill Werks' website. The ordering process went smoothly and communication was excellent every step of the way from ordering to final delivery/installation. The bookcase is beautiful, I could not be happier.
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August 2023 by Laura Nelson
I am so pleased with my custom island from Vintage Mill Werks! Will definitely be purchasing from them again in the future. The island came in perfect condition, it was well wrapped and delivered with care. It did come within the 14 week time frame that I was advised it would take. It is a completely hand made item so it makes sense that it would take a while to complete.They were very patient and helpful with me as I asked for many models and stain choices while I made my decision. In the end, I chose the Jamestown model with additional 12" overhang on either end to accommodate seating since I did not have enough space to have seating on the long side, and a butcher block top. I chose the natural patina stain color and I am very happy with it.I feel the price was very reasonable considering the quality of this item as it compares to mass produced furniture in other stores.EVERY person that has come into my kitchen, including the trades I used as well as friends and family have commented on this quality piece of furniture! No doubt this company will be receiving many more orders all the way from MIami!
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July 2023 by GP Lovvorn
I received my beautiful Laredo Media Console and Hutch today and could not be happier. It is exactly how I pictured it and even more so. The quality and color are perfect.The customer service was always superb and was fast in responding to me when I had a question.I am one very satisfied customer and would highly recommend them!
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July 2023 by Claudia Reuter
We just received our custom Jamestown Kitchen Island from Vintage MillWerks and couldn't be happier! It's a beautiful piece of furniture. Customer service and the delivery were also fantastic. I highly recommend!
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July 2023 by Lyn Falcone
Extremely disappointing experience. Unprofessional communication and poor quality control on product. The finish on the hutch we ordered is inconsistent, so it looks like it is different colors. They finally sent a new one, after 6 weeks of begging and the replacement was even worse. Once they have your money, they clearly do not care what they send out. They rarely answer the phone and do not return emails. Here's an example of the attitude you can expect from this company: "Possibly your mistake was buying actual custom furniture that is made one at a time where each piece is unique and each piece is random. Mass produced furniture from China that you can buy at Walmart might have been your preference as you could have seen the exact finish that was repeated on thousands of the same pieces in some cheap paper veneer. Your choice but this is where this transaction ends!Todd Block"Rude, insulting, and not at all helpful.
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May 2023 by Anjali Sundaram
I am very disappointed with both the table and the customer service. Their description reads "...each piece of timber is hand selected, hand planed, hand sanded and then hand finished. The Natural Patina of the Pine shows years of exposure to the elements and are unique with no two planks looking the same" But the table surface appears to be a single plank of fresh pine with thick faux-grooves milled into it so as to appear to be individual planks. It is covered with a thick sealer of some sort, so it feels like plastic rather than wood. The color of the base and legs was a much brighter blue than the understated color I picked. (This color does not match any of the colors they offer.) The paint is air-brushed instead of hand painted with a brush. Everything about it looks to be a mass-produced computerized process rather than the handmade described above. It has been over a month since I returned the table and no one has responded to my complaint.
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May 2023 by Nic Lech
STAY AWAY! 1/5 BBB rating. Horrible company. Kitchen Island Piece has water stains after only a couple short weeks. We told them we were going to use it for a bathroom vanity and then even PAID EXTRA to have additional poly put on. It doesnt look like they poly it at ALL! Water stains all over it and their answer is "use a coaster".... use a coaster? for my bathroom?! Ridiculous! Will NEVER buy anything here again, STAY AWAY!and then theyre going to write below "you have to wipe off water" NO you dont, not if its poly correctly. My husband built our downstairs vanity and kitchen table- no water marks AFTER 5 YEARS! I use your piece for 5 weeks and its ruined already. YOU DID NOT POLY IT LIKE YOU CLAIM YOU DIDLook at their reviews- only 3.9 stars and the negative reviews are all about horrible customer service!This company are LIARS! They will pretend you did something wrong, lie about us leaving a product outside etc. BAD COMPANY! Ignored our BBB complaint, now taking it to the CA Attorney General
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May 2023 by Carrie Chambers
My mom's house burned down last year. She lost almost everything. She had a lot of high quality furniture that she loved. We found vintage millworks online and drove to where they make everything in Corona. My mom fell in love with the quality and style of everything. They were so nice and helpful. We ordered 5 pieces. A couple custom sizes. We got everything today and it was all beyond our expectations. It was all so beautiful and of such high quality. I know she will cherish these pieces.
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May 2023 by Nicole Lechman
STAY AWAY! 1/5 BBB rating. Horrible company. Kitchen Island Piece has water stains after only a couple short weeks. We told them we were going to use it for a bathroom vanity and then even PAID EXTRA to have additional poly put on. It doesnt look like they poly it at ALL! Water stains all over it and their answer is "use a coaster".... use a coaster? for my bathroom?! Ridiculous! Will NEVER buy anything here again, STAY AWAY!and then theyre going to write below "you have to wipe off water" NO you dont, not if its poly correctly. My husband built our downstairs vanity and kitchen table- no water marks AFTER 5 YEARS! I use your piece for 5 weeks and its ruined already. YOU DID NOT POLY IT LIKE YOU CLAIM YOU DIDLook at their reviews- only 3.9 stars and the negative reviews are all about horrible customer service!This company are LIARS! They will pretend you did something wrong, lie about us leaving a product outside etc. BAD COMPANY! Ignored our BBB complaint, now taking it to the CA Attorney General
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February 2023 by Shea Roggio (SheaWinterPhoto)
Hands down the best piece of custom furniture I’ve ever ordered! I got the Santa Ana Sideboard and it’s gonna keep me happy as long as I’m on this earth. Absolutely love the quality and craftsmanship. 10 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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January 2023 by Brian Wordell
We received our dining room hutch today and we are thrilled. It looks great!The production times are long, but we received it on time based on what we were quoted. Well worth the wait for us to get what we wanted, and were not finding in furniture stores.The communication was excellent and the questions I asked by email were always answered quickly.
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December 2022 by Debra R.
Beware of this company!! There are many more sellers on Etsy that are very professional and make great products. Do use this company!!!
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September 2022 by Sue W.
HORRIBLE. We ordered a buffet and dining table in FEBRUARY. It is now mid SEPTEMBER and have not received products or refund. Long story short, after waiting four months for products, they came damaged and were were told by VMW to refuse the order. That was in JUNE! Tried to dispute with our credit card for a refund but they keep fighting us even though they told us they would refund us. $3200. They are crooks and terrible to deal with. I have been in business for 30 years and would never treat a customer like they have treated us. It's like dealing with two year olds. They have even cried on the phone.
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September 2022 by JOE W
They never delivered our items and promised a refund which have yet to see and now are fighting us on this refund
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September 2022 by Patricia Rinaldo
Purchased a dining table with some custom sizing several months ago. Extremely helpful and responsive. Beautiful and perfect for our dining area. Looking at more items from them.
