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February 2024 by Asif Asif
If it had Zero star I would have picked that.We serve 100s of packages a Day. But can’t this branch to work with us. Rude, no manners.
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February 2024 by Sarah Fosnaugh
Absolutely HORRIBLE!!! The ladies at the front counter are the absolute worst!!
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January 2024 by Aleksy Zatarain
Do not waste your time here came last week on Saturday to renew a passport online it states they accept walkins on Saturday so when I went the lady up front said she was out that day I went again today and the same lady said they don’t have anyone that can do passports on Saturday so I told her online it says you do it and she’s like we don’t do it here. So either they update their hours online or they have someone do passports on Saturday like stated online. I wasted time and gas not only that I called to prevent this both times and they never answer the phone
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December 2023 by Crash Bandit
They need to stock the shelves with boxes and labels . Every time I go there I have to walk up to the front of the line , cut in front of people and ask one .. also no pens..:..
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December 2023 by Tullip786
Unprofessional and rude staff.
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December 2023 by Naeem M
Poor customer service. Package drop-off barrel jammed due to staff's laziness. Zero stars.
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December 2023 by Karin Ecklund
Closing earlier than posted on window. Not cool…. Came at 5:15 and doors locked. Cars in parking lot and employees inside.* Updating because the next day there was a sign on the window stating that they are closing at 5 due to no lights in the lobby due to it getting darker earlier. Not sure who controls the lighting or how come they cannot fix it, but this is an inconvenience to those who need to pick up their mail in their PO Box.
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December 2023 by Amanda Clark
This is beyond the worst I’ve ever been treated in any establishment anywhere. Over and over and over they treat people horribly. It’s a block away from my home and is the main post I office in my community but it is better to drive 15 min in the other direction. I hope it gets better :(
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October 2023 by S.B. Gonzalez
No customer service. Can not assist with online service when it states to call nobody answers. Post office employees need to be replaced or retrained. It is best to go through FedEx or UPS don’t waste your time here.
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October 2023 by fernando ramirez
i visited on a perfect day and was assisted by both "benny" and "elva" which they were both very nice and helpful. i came in for passport services and didn't have the paperwork but set up an appointment online and they were able to see me right on time. they have a small location for you to take the photo on site as well right in front of the counter so be prepared for that. i was asked what kind of passport i wanted and explained the prices and time frames for expedited shipping (at an additional cost) or regular. i had no issue while filling out the paperwork or the process of applying for a passport at all. there is also plenty of parking available in the front and side of the building.
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October 2023 by Jorge Tovar
They are very busy and only have 1 or 2 associates at the customer service desks. I was in line for about 30 minutes with about 15 people in front of me. If all possible use the self assistance machine to buy stamps and others services. If you're in a hurry do not waste your time getting off your car!
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August 2023 by Oc_ Girl
0 customer service,unprofessional, rudeand unapproachable employees. I'm so sorry for everyone who lives in Corona City.! They're so disrespectful the way the speak to customers. I can't believe how they still a JOB. They need customers service etiquette. All the lack in customers serviceand professionalism. You aske a question and no one can answer a simple question. The guy at the passport area needs English class what a joke! Intervention is NEEDED at the post office. No employees knows the supervisor name or theirschedule. (days or time)
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July 2023 by Vera Soniella
The post office employees take forever to call you. They look at each other for a few minutes until one decides to help. I needed a tiny piece of tape and the cashier made me buy a whole roll of tape. No courtesy!
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June 2023 by Neha Raval
Would give zero stars if I could...BEWARE ! very unprofessional especially the passport agent .No respect for seniors who are waiting to get there passport done and DISCRIMINATION.We had passport appointment for 11.45am , reached 11.35 the other clerk she told passport agent is on lunch will be back at noon.once the agent came , he told there is another appointment before us at 11.30am waiting. We were ok to wait for next 25 min.At 12.30 pm he was done , as soon as we stepped up , we were told to wait another 15 min because they let two women skip me in line because their money order would only take 5 minutes each, ridiculous how even standing in line doesn't secure your spot in line. RACISM at its finestwe made an appointment so we would not have to wait a long time especially because I was wit my senior mom aging 86 yr don't have to wait too long .
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June 2023 by Amalia M.
Made an appointment for our passport three weeks ago for 11 am showed up 5 min early to be told that the guy that can only do passports is on lunch and I have to wait till 12 lot reschedule like what?!?! Do you guys not check you appointments before you take your lunch how f****** rude
