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October 2022 by Stephanie Meksavanh
These guys saved the day with Easy same day Uhaul rentals! Had a horrible experience with a moving company morning of our move and ended up not using that company. We found this place and rented a uhaul with ease ! They were so friendly and cost efficient! Thankyou !
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August 2021 by Diane Diyorio
I made my reservation for another location. When I arrived fir a 9 am time slot they didn’t have my reservation after awhile he put in my phone number in the system and found my reservation at another location. I never received anything except a Thank you text. The Truck was difficult to drive transmission is very slow shifting. Very noticeable because I was in alot of slow stop and go traffic on the 91 Freeway. It road very ruff lots of bouncing it was hard to keep it in the lane at time. Best keeping it at 55.Inside was clean Air conditioning worked terrific. It got the job done but I wish it had been a newer truck. I did not have a internet connection at the storage center. I was told to take pictures of the gas gauge and odometer reading. Park the truck by the office and put the keys in the lock box. I saw your text message when I arrived home. I tried to follow the return truck instructions, it failed as soon as I couldn’t send the UHaul location.. If you want the pictures I took let me know. I did not take any truck pictures. Nothing was damaged. Please put U-Haul signage in the office window.
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February 2020 by Steve Alvarado
Excellent place to store your RV.
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November 2019 by Simone W.
Would give zero stars if possible. Reserved a utility trailer with uhaul online. Arrived at the facility and no one was there in the office. Called uhaul and was told by customer service that someone was supposed to be there. Had to reserve another trailer elsewhere. Terrible way to run a business.
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November 2019 by Ryan Schuchman
Just tried to rent a truck. Uhaul has some new system that is supposed to be easier and quicker. Yeah, not so much. I entered all my info into the app prior to showing up and booked by truck. While I'm their checking in on the app, the chat representative said they can't verify my phone number and can't rent me the truck. It's a Google voice number and I use that number for everything, employers, all utilities, etc... I guess I'll rent from home depot again, they had no issue and they have me in and out in like 5 minutes. I just went here because it's closer. Just go to home depot, it's way easier and trucks are newer and better anyway.
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August 2019 by Elizabeth Bradshaw
Very good service
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April 2019 by William Gray
Helpful employees good selection of trailers and trucks for your moving needs
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April 2019 by MrJ3gather S.
I was charged and extra 30-40 dollars without my knowledge. This charge over drafted my account. I did not receive notice of this additional charge until after it had occurred. Next time, you assholes, let me know you are going to charge my account 7 days AFTER I had already paid the contracted amount. That's all. I'm never using uhaul again. F*** you too. Have a nice day.
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June 2017 by Michelle E.
Excellent customer service. We had some issues with hooking up the trailer, but they were dedicated to seeing us through and making sure we were safe before allowing us to leave. Would definitely recommend over 6th St UHaul
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May 2017 by Andy Bradford
Love these guys, they are so friendly and knowledgeable, very helpful and considerate. I just tell them what I'm packing, and they tell me what I need. They never try to take advantage or sale me something that I don't need. This is the place to go for your move and storage needs. Thank you for all of your help and understanding. See you soon!
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April 2017 by Lawrence M.
Terrible service and misleading advertising. We rented a trailer here. The ad said 24 hr service. But when we called to return the trailer after hours we were told that the neighbor is unsafe and we would be responsible if the trailer was stolen. What? What happened to the 24 hr. service? We made multiple calls to the rental office, to U-Haul corporate office all to no avail. I would never ever ever use this location again. They mislead us.
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June 2016 by FRANK T
Thank you Ralph and your staff member (Art) for giving us such fabulous service.. Your professionalism and pleasantness speaks for itself. We highly recommend that the corporate office would use your business location as a role model....in many ways!!!!! We definitely need more businesses like yours.....We will always come here :))))
