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December 2023 by Steve D.
I e been to a lot of Home Depot's and this is the worst I've seen yet !! Every thing is locked up no customer service all self check outs DIRTY NO PARKING I WILL NEVER GO TO THIS PLACE AGAIN
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November 2023 by Jay S.
Just don't buy anything from here I went in. Talked to flooring. Ordered something they didn't have in stock. Nothing but a nightmare. My stuff was supposed to deliver on a Saturday and by Wednesday I found out that everything was damaged. I couldn't get answers from anyone on the Home Depot chat, at the 800 number, or at the store. I literally spoke with the manager Linda at this store. She said she'd call me the next day with an update. Of course she didn't. She was also super aggressive when I asked for help. She just kept telling me all the excuses. I wasn't even upset and it's like she came in hot. Totally unprofessional. Maybe the weirdest interaction I've had with any kind of manager in my life. Linda is the worst. Buy from Lowes. They have a store right down the street.
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August 2023 by Sam A.
To have this long a line on a monday evening shows poor management in my opinion. Everyone complaining in line
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August 2023 by Kay L.
A BIG SHOUT OUT TO: Trina, Manny and Chloe!Trina was great! this is what "Customer Care" is all about! WE homeowners or anyone who's purchasing items from small to big at Home Depot, still want and deserve great Customer Care and it should be that way with a smile! It makes for a great buying day! Trina even remembered us from a previous day and what our need was and so we ordered what we needed!(I will also be doing the HD survey too)Thankyou!!!
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July 2023 by Nicole C.
I always buy wood here, and they usually have time to cut it for me as well. The staff at this location are very helpful compaired to a few others i have been to. I have also purchased christmas lights and garden supplys here as well. They have alot of beautiful flowers and plants to choose from.
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June 2023 by Kayla U.
Albert and Daisy are the BEST when it comes to customer service! Friendly and so helpful; they assisted me with my shopping needs, even though they were in the middle of some kind of project. They took 15min to help me copy keys and find all the things I needed. All great service with great smiles. THANK YOU Albert and Daisy. You guys are super appreciated.
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May 2023 by Stephanie D.
I went to Home Depot in search of renting a carpet cleaner to clean my carpets before my party. The people behind the rental counter were extremely helpful and explained each carpet cleaner that they had a which one would work best for my project. They also let me know that they only had one brand of liquid cleaner in the rental area, but I could go to another aisle in the store and pick another one if I wish. I went over to the other aisle and grabbed a ZEP product and I couldn't of been happier. The carpets came out great and I actually used all of the cleaner that I bought. They do a higher deposit for the rental on your credit card, which I totally understand, and then return it when you return the rental. I had to purchase my other items at the cashier outside of the rental area and the self check out was closed, so it took a lot longer than usual. There were only three check out lanes open and a ton of people checking out. I wish they either opened the self check out or had more cashiers.
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March 2023 by Tim Guerrero
EVERYTHING YOU NEED TO RENT!!?
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March 2023 by Shaheen N.
The staff are very helpful but the customer service manager was a little disappointing. There was a promotion online for a power sander for $25 off that for some reason or another, didn't match the price in store despite having the same Sku number. I went to customer service and politely explained our situation. The lady at the register was ready to give us the online price but needed her manager's approval. Instead of giving us the price that Home Depot is advertising online, which he easily could have, he tries to haggle with us. My wife was furious but I just politely told them no thanks I'll purchase it online. The guy could've easily saved us the hassle from ordering it online and could've made a sale for his store, but ironically, customer service was not high on his priority. We wanted to start our project today but now we have to wait a week for our sander to arrive.
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December 2022 by Tim R.
Came here again for the third time in 3 months. They never have what I need. Usually I will just order from Amazon as I stand there in the store looking at a messy , empty shelf. Hello, covid is over!Each time I come I bring a propane cylinder only to be told "we are out"Cmon, there is no shortage of propane.REPLACE YOUR STORE MANAGER! He/she is not doing a good job.Shelves are empty and messy, no one really seems happy and there is never propane on the weekends.Today was my last visit to this crap hole. I start driving a little further to Lowe's tomorrow.Thanks for nothing!
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October 2022 by Melissa S.
I ordered a washer and dryer from home depot and it turned into an absolute s*** show. The first two weeks were our fault because we had a leak in the laundry that took longer to fix than we thought and we needed to wait for a part. But when we finally got them delivered they forgot the stacking kit. So we told them to take then back because we couldn't store them without stacking them and it would be a safety issue to stack them without the stacking kit. A week later we had another deliver attempt but the washer was damaged when they were putting it on the truck. Another week later the dryer was damaged so we only have the washer and stacking kit. By the way both times they were damaged they said they were going to reorder them and we called both times a couple of days later and they never reordered them. Next week they call us saying it would be delivered a few days early and we were beyond happy and we waited until 2 hours after the latest expected delivery time to call and they contacted the wrong people. The dryer is supposed to be delivered tomorrow but I can just imagine what could go wrong next but there is no point in waiting to give a review cause they already messed up majorly as it is.
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October 2022 by Linda Y.
My experience was bad from the very beginning. My refrigerator came with scratches on it twice. I was supposed to be on an interest free plan for six months and they did not do that !!! So now I have to pay it off so I do t pay any interest. They are such a sham. Do not buy appliances from there. They can have this credit Card. Never again!!!!
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September 2022 by Richard C.
Greg was a great help while in the store not only assisting me but handling multiple other customers, 3 other employees had walked by before Greg helped! Need more employees of this caliber in your store!
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August 2022 by Cathy G.
Had the best experience dealing with Anthony. He was super attentive and made sure we found everything we were searching for. Extremely friendly and knowledgeable.
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July 2022 by Madrigal J.
To whom it may concern... Zero 's me n my wife went to get some bags of soil and im on a wheelchair so as soon as we finish paying i asked the employee working the self checkout section (Desarie) if it was possible to get someone to help us load the bags of soil into our vehicle because they were really heavy she says yes an employee is on the way so we're outside waiting on the loading sone for lik10 minutes and no one comes so my wife goes back inside to let her know that we were still waiting for help she (desarie)say the same thing that the employee was on his way another 10 minutes go by and no one came I literally had to ask a customer that was walking out if he could help us and he did.
