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March 2022 by Chloe Myrick
I order save the date magnets worth $100 according to the website but was extremely disappointed once they arrived. LOW quality of the printing on the magnets, I purpose didn't order ones with a picture of us to keep it simple and professional but these came out so CHEAP looking. Don't waste your money.
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March 2022 by A Google User
I went to a bridal show where I was given a card for a free personalized item worth "$200." Went to use it on save the date magnets that were only valued at $50 and it had an error code indicating that the code was invalid. Called the customer service number on the back of the card. They informed me that the cards are no longer active due to the promotion ending 2 YEARS AGO. Okay, this wouldn't be a problem if the card didn't state "THE GIFT CARD HAS NO EXPIRATION DATE." I contacted the media group who handed these cards out and they had said that they were just given the cards this year from the company. So I cannot vouch for the quality of the product as I will not be ordering from a company that doesn't honor what they advertise. I'm guessing I saved money in S&H due to the fact that other reviews have said that the quality is poor. Save your time and money and order from a company with honor and values.
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February 2022 by Cherrell S.
I was recently married 2 months ago I received a promotional gift card to get one free print up to a 200 dollar value and I would be responsible for s&h today I went to order my print, and only 50 dollars comes off off my Print, I called and spoke to Jose and let him know it's only taking half off and he said the gift card expired, in 2022, I explained to Jose that the card has no expiration date on it. Jose decided to blame the promoters who gave the gift card instead taking responsibility for his company who had no expiration on the gift card that now has a expiration date. Jose could not provide me with any help, so needless to say I will NEVER order anything from this site, nor would I recommend them because they are not customer satisfying!!!!
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June 2020 by Sergio R.
Horrible place, extremely unorganized, rude service do yourself a favor. Go somewhere else!
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October 2019 by Danielle K.
I got a gift card from a local bridal fair for this company and I ordered a custom sign for my wedding. The sign looks good and came quickly but someone at the company stole my card information and used it for Lyft. My bank caught the fraudulent activity very quickly and I was able to see it was from California where this company is located, and I am not. Wouldn't recommend them unless you want your card stolen!
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October 2019 by Edgar D.
We used them ONE time then got a notification from my fiance's bank that someone there used her credit card to pay for several Lyft rides. do not recommend them... Read More
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April 2019 by John Awadalla
I was expecting high printing quality worth of $200 but didn't meet my expectations at all. Add to that I paid $25 handling and shipping "you can see the damage at the back.
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August 2018 by Jamakea T.
I've ordered multiple products from this company over the past few years; The product quality is subpar at best. Have had issues with damaged/lost orders & their professionalism and overall customer service etiquette leaves much to be desired. 1 star because of their "photography discount" that has just recently been raised to prices I don't find compatible with their quality. I am officially no longer a customer of theirs.
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January 2018 by Christopher M.
Recommended to get some canvas prints done here. Website very easy to look up what you want. They offer wide range of different type of custom prints. I got one 11x14 wood Canvas and three 8.5x11 canvas done. Normal Price is a little high compare let's say Costco. *biggest tip is the what photos your uploading website it states best to use 300dpi quality trust makes a huge difference Only thing I recommend for the business is to make sure shipping info is sent out before... I received email with tracking to find out the package was being delivered same day I got the email :) Overall, they came out really nice and shipping/handling was packaged secured ($30-$45)
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April 2017 by Dakota Cox
The acrylic glass photo we got of our wedding for our wall looks absolutely amazing. Make our house feel so much more like home.
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November 2016 by Ally G.
Your review helps others learn about great local businesses. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.Worst company I have ever had the displeasure of doing "service" with. Save your money, time and energy and use Shutterfly. They are at least a company that stands behind their product and understands what customer service and professionalism is. I ordered an acrylic print using a gift card i received from bridal expo. When i received the print, it was significantly darker than the copy I have/submitted. When I was finally able to get a hold of a customer service representative after 2 emails. The agent (Kassandra) was so incredibly rude, that I asked to speak directly with the manager. Crystal (the acting manager) basically told me she would do nothing, because that's the photo she received (even though she admits that the print i received is much darker than the copy I sent them of the file) and essentially they don't care about their customers satisfaction. I then asked for a refund of the money I paid for shipping. She told me I would only receive a refund, after paying to ship the sub-par quality photo back to the company. Really?! You are going to charge me to get a refund on a service you performed poorly. I REPEAT...save your money and time and utilize a company that stands behind their products and customers.
