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March 2024 by Christina Callahan
Very nice stay at this hotel. The room was very clean, and the staff were friendly. This was our first stay in Southern California and we received a lot of suggestions on places to visit and things to do.Esmeralda kept our room very clean and tidy during our stay. She checked on us daily to make sure we had everything we needed. We definitely felt taken care of. I would happily stay at this hotel again if we are in the area.
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March 2024 by Allaina Wilson
Great breakfast, close to shopping mall, and a very nice atmosphere ?
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March 2024 by Judy Pearson
We had a wonderful trip. The hotel is fantastic. The manager and the rest of the staff were exceptional!Rooms: Very spacious, and clean.Walkability: Everything you could want is within walking distance.Food & drinks: Breakfast buffet was great, lots of choices. They offer happy hour Mon - Wed with complimentary drinks and food.Noteworthy details: The manager and the rest of the staff constantly provided excellent customer service. The grounds are very nice, clean, and beautiful views.We highly recommend staying here.
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March 2024 by Adrian Davis
Nearby activities: Mall and moviesFood & drinks: Taps, the kitchen, Fridays
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March 2024 by Bradley Nakaji
Very nice rooms. The layout of the hotel is a little awkward. The only elevators are at one end of the building so if your room is at the other end it is tiresome. Since I have two bad knees it is infuriating.When we booked, we requested a handicap room. When we arrived, we were given a regular room at the far end and on the fourth floor. So be sure to emphasize your requests.Kitchenette is a nice addition.
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March 2024 by Andres Hutten
Good hotel to visit with couple or family, nice room and great location walking distance of restaurants and cinema.
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March 2024 by Andy McVay
I was at a beautiful wedding at Glen Ivy Golf Course in Corona this past weekend for some friends. I originally thought I would head home that night, but after reception and drinks I decided against it. I booked one of their rooms at 20:00 and got confirmation right away and money taken out of my account. I had left the reception 2 hours later with some of the other party and arrived at hotel, 8 min away. I get there and this is when it all started. The lady told me that the rooms were sold out and they are sorry. Huh? I had my confirmation and paid in full? We sat at the front chatting for about 15-30 min. Finally she said I’ll try to get a room, but it hasn’t been cleaned or wouldn’t have sheets? Huh? At this point I just said do what you can cause hotels close we’re all booked up. They said they would call me, which they did around 23:00 as I was hanging out in a friend’s room. I asked about a discount, but they said nothing I can do. I got to my hotel room and all that was there was a bed with one sheet on it, that’s it probably not a clean room at all. Craziest experience to date for me atleast for a hotel. Tried to speak with a manager, no luck. I got charged the full price which is crazy to me, and it’s been 5 days and they are still holding my deposit as well.Only high point for me was a super friendly gentleman who was in training, but he was great and I wish I could remember his name to thank him. I guess I also got a “room” to sleep in but you don’t take someone’s money right away, then inform them no rooms available, then put me in a dirty room with no sheets or covers, still charge me full price, no discounts, and hold my deposit still 5 days later. NOT a pleasant experience. 3 star is just for super friendly outgoing guy in training ?? young man who himself deserves 5 star and a raise. He called me and tried for me but said he was in training , his hands were tied. I’m sure it was a systems error, but there should be methods in place for that and under NO circumstance charge full price and hold an extra deposit for almost already a week.
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March 2024 by Erick Smith
Very terrible service from the assistant manager Sonia Gave me a bunch of lies about how The general manager Edgar would be able to assist me on a rate then when I spoke to General manager, he stated he wouldn’t be able to adjust the rate, and now the room is not available and he was no assistance for the
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January 2024 by Sonia Ilene
Who in the hell decided in 2023 to have tv’s that only offer cable every other stay bridge has smart tv The whole point of my vacation was to have a staycation and watch TV in bed completely disappointed and was not at all advised when booking
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December 2023 by Beatrice Turner
Very clean, impressed located in a great location surrounded by restaurants. And the prices were very reasonable.
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December 2023 by Mike Sanchez
San Bernardino should learn a few customer service skills from this location. Everything was absolutely perfect. Please keep it great and clean.
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December 2023 by Arielle Allen
Really nice hotel and staff.. we stayed for a
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October 2023 by thomas cork
Honestly the hotel looks nice and clean. But the whole hotel has a raw sewage smell and the manager said its the laundry room....but its not the entire hotel smells badly. They use an absurd amount of air freshener in the front lobby to attempt to cover the smell when u walk in. All the rooms on the fourth floor rumble and shake from im guessing is the a/c equipment on the roof its really loud and literally vibrates a cup of water not stop if you put a cup on the ground. The vent fan in the bathroom stays on 24/7 no way to turn it off hardwired on good thing the bathroom door was right next to the head of the bed. Just another constant noise to hear while you try to sleep. To sum it up this hotel has major building issues. Also while on my stay ive hear 4 different people ask the lobby person if there was a leaking sewage accident in the building.........this hotel after adding up all the issues this hotel is borderline in habitable.
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October 2023 by Gil Barrutia
This hotel staff has been nothing but the best to my wife and I. We have been staying here for a couple months while our place is being renovated and it has been clean and quiet. There is also a pool,bbq, jacuzzi and fireplace in the backyard! There is also free breakfast and Esmeralda Cervantes the employee has been the best. She always leaves us extra towels and keeps our place super nice and clean! Definitely recommend staying here!
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October 2023 by Jeff Ryan
Two queen beds for a family of 4. All adults. Reserved hotel 2 months prior. me and the family arrived about 11:30pm from Arizona, when we arrived to the front desk we were all so tired from the drive, as we were checking in the lady at the desk told us there rooms are full and they only have one queen bed available and there was 4 of us adults but we originally reserved 2 queens. Basically long story short my son had to sleep on the hotel floor because they gave away our room to someone else who was checking in hours before. The ppl that work here don’t care. If you get a room here on a weekend be sure to be here on time because if you’re not they will double book and give your room away
