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January 2024 by Aliya Syed
I have been there before and it’s a nice and fast car wash however since they pulled the vacuum and now the only ones that can use the vacuums are the ones with full service and to top it off they put a vacuum there for clients that use the self service and the vacuum is a joke! They also have a very rude manager that is very disrespectful!
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December 2023 by Brenda W.
I've had a good car wash here just once or twice. They always have to clean something or I do it when I get home.
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October 2023 by Chelsey K.
i'm so disappointed writing this review. i've been coming here for so many years & they have always been great. the last few trips i've been here have been awful...extremely unprofessional & my vehicle is never ever clean.this last time... i left with my vehicle still so dirty, & black marks all over, front & back.all windows still dirty, etc........just very disappointing... not as good as they used to be.(these pictures were taken 5 minutes after i left the car wash...)
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September 2023 by John F.
I went in for an oil change and noticed that on a Friday afternoon, it wasn't that busy. Normally, I can be out in 45 min due to the volume of cars. So I'm hoping to do 40 min or less. It took over 1 1/2 hours due to the machine being broke..? No apologies from staff or management. Ok, things happen. I asked, and they said everything is fixed and good to go.So I decided to bring my Wife's car early on Saturday. Again, there are only a few cars in front and in the back, and I hope to get out within the 45-minute time frame. An hour went by and noticed that no cars were coming out. Then I see a large truck being backed out of the machine... maybe too big? What were you guys thinking. So, in turn, another 1 1/2 for the same oil change and wash. No apologies or discount after spending almost $170 on her car. I tried to understand, but this has happened again, and no one acknowledging their issues with some kind of communication. Just swept under rug and hope for forgiveness... I can easily over spend somewhere else. Management needs to get it together. Good luck. Proceed with caution.
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August 2023 by Sara D.
No starts for this place, new management is a peace of shit, besides raising the prices, now they don't give a break or accept any discounts, they won't accept senior discounts as well, this company SUCKS
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June 2023 by Ocrotors ..
3 Stars for the wash alone, never had a bad wash. -1 star for having wrong hours posts on Google and their website. Says they close 6pm on Sundays. Stopped in @ 4pm this past Sunday and the whole place was empty (closed early??) Another -1 star for making it mission impossible to cancel my two cars with the monthly unlimited service. Can never get a call back from the "manager" and god forbid someone ever answer the phone. Doing a chargeback on my credit card if I get billed again, I gave them enough chances to cancel my memberships!
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May 2023 by Di Anne Padovano
Spent $100 on the carpet express. Just got the car back and the first thing we did was look in the trunk. The trunk mat wasn’t vacuumed or washed at all so no one even went into the trunk to clean. They did vacuum the mat once I noted it but it still wasn’t cleaned. There are a lot of areas of the car interior that look like they were lightly wiped down but there were areas where it was very obviously not cleaned or skipped over. There are also these black splotches on the exterior that I can wipe with my finger and it’s greasy but wipes off easily so not sure…how that happened. I appreciate the carpet clean but other than that….not very thorough at all and I’ll have to go over the car again with a vacuum and wipes. Sad because I was really excited about this wash. No air freshener which was something I didn’t know they provided until someone asked what I wanted at the beginning and I just noticed that wasn’t added in. Looks like this was just rushed and no attention to detail. Looks better than it did to some extent but still, the entire trunk was missed…for a $100 car wash lol ?♀️The first time I came here, same issue with no attention to detail, but they also scrubbed the radio area so hard with whatever chemicals and scrubbed so hard they removed some of the matte finish from the left side of the stereo until it was shiny. Crazy and the car was only a few years when that happened. Thought I’d give them another try today….?♀️
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May 2023 by BiAnca B.
Really disappointed in the customer service. I arrived 20 mins before the car wash opened and waited in line like the other cars. One of the employees walked over to my car and asked to get in another lane. All of a sudden the manager walks out and yells at me that the car wash isn't open. I explained one of his employees told me to get on the lane I was in. He walked away and never apologized. A few minutes later the manager walks back up to my car and knocks on my window angrily, and starts yelling at me to back my car up. I opened my door and asked "do we have a problem? Why are you talking to me in this manner" and he yelled at me saying "the car wash isn't open". Again, I reminded him that his employees opened the line and told me which lane to get into. I asked him not to speak to me in that manner and he continued to have an attitude and brush me off. I asked why he was being rude, and he said he wasn't. Really disappointed, customers are what makes the business and clearly business is booming for management to feel they can talk to customers in any manner. Check your employees if they are doing something in correct, don't take your anger out on your customers. There are PLENTY car washes we can go to.
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April 2023 by Kamal C.
Maaan I REALLY wanted this place to show up. I wasn't happy when I left. Paid $33 for a grandslam. No worries, it dosplayed alot of goodies. MY FIRST TIME HERE.1. Interior work - below average. I had to go to the vacuum after and do my entire interior again. I didn't like this. I went to save time and energy not to double work. Left small trash and dust all over interior. Didn't clean roof, center console, arm rest or seats. Even my trunk was meh. They didn't even spray and wipe the seats. 2. Exterior - ok. Hard to mess up what a machine does. Not bad but not WOW great3. NO AIR FRESHNER!? dude asked me what I wanted and didn't deliver. Wtf?If I go back, I'm not paying for the more expensive options again. Don't see tons of value here. Man how disappointing
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April 2023 by Jacob R.
Horrible wash. I found dust everywhere still. I paid $30 for this???? Ridiculous. I highly advise not to come to this location. I don't even think Lenny owns this place anymore.
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November 2022 by jespinoza324
I’ve come to this place twice already and they have done a terrible job cleaning the inside of my vehicle. I bought the “grand slam” which is one of the higher regular car wash they offer. Both times I have come in they leave the interior of my car dirty, it’s as if all they do is vacuum. I have black leather seats and I can clearly see that they did not clean them. My backseats were dusty and dirty when I brought my car in and they were the same when I got home. I would not recommend going to this car wash, I’ve gone to far better car washes and paid less than what I paid here. Take your business elsewhereServices: Auto interior vacuuming
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November 2022 by Tiffany Karls
Bad service and Daniel is rude. I brought my car in to be cleaned. They did an awful job in the front interior. I brought it back and paid another 25.00 to have them do it again. When I asked Daniel to please have them make sure they do the insider interior it seemed he ignored me. He barked at me what wash I wanted. I wasn’t sure and he barked at me again. I will not be coming back and I will let everyone else know that this place has awful service. I don’t usually do reviews but the service was so awful that I had to. Daniel acts like he is above others and too good to listen.Services: Auto interior vacuuming
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September 2022 by Matt M.
I would give them 0 starts if I could. extremely unprofessional and rude. I had a small complaint "not surprising" but was going to keep my service. then the management got involved and like I said were extremely rude. Ken told me if I'm not happy I should just cancel my service. he probably didn't know I had several vehicles with monthly service, but I don't think they care. I don't know how they're still in business. I obviously no longer do business with them. However, the guys that work in the shop doing oil changes etc are great.
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September 2022 by Linda K.
Had my car wash chair last week and The guys did a great job. I'm not out of these parts very often but when I am I'll make sure to come here. Brian always does a great job And takes care of my car really well. Definitely recommend this place.
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August 2022 by Chris J.
They take very good care of my cars and truck. I get my oil changed their too. Mobil 1 !! Except for the fact that they are busy and you can get a pretty good wait time, I've got no complaints.
