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September 2023 by Ernesto Sandoval
I was over charged and the person claiming to be the manager would not give me the valid deal posted inside the store and refused to give me a refund. Will no longer be getting gas here. Terrible customer service especially for someone who is the manager.
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July 2023 by Ingrid Ortiz
The inside store to this Shell is always on break, or they say they’re closed but inside chatting it up with someone in the store
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June 2023 by The Truth
So I found out instead of charging me 519 a gallon they were charging me 539 a gallon in gas. I told the lady at the front about it and she said she was the manager. I told her I could prove it so I offered another gallon of gas to show her that they were charging me over the price that they were offering and she refused my service. She also stated that she was the owner, but was calling her manager for advice.I also asked for corporate at or her bosses number, and she refused. She did not seem like she knew what she was doing.
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May 2023 by Zach R.
Usually come here always to get gas,coffee, snacks. Came here with this ill give you ten. I took this at 1:51. It is now 2:15. Where is your employee. I get it sometimes but ya had 10 customers come and go in that time span. Principles. Never comin here again sorry. It's now 2:17 now. Come on
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March 2023 by Jose Guzman
Wish I can put a -5 stars, don't waste your time coming here
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October 2022 by King James
I love coming to shells for gas it’s clean and the tall guy I believe his name is Ronald is always smiling and have a great attitude I love good customer service and he definitely shows it I’ll definitely be getting my gas from this shells.
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September 2022 by CC EJ
Civil harassment of new hired employee "Peyton" Assaulted by the same employee, gaslighting, conspiring to refuse service on company time by use of personal cell phone, false allegations of me assauing him, theft of my personal property, being a consumer at the property over 30 years and embarrassed in front of other customers by slander, mismanaged time and ising homeless persons off payroll to clean the property then throwing them off the property and having them arrested or attempting to have them thrown in jail for false allegations. As a loyal paying customer over 3 decades Im unsure why the corporation has not corrected the management/mismanagement and or let the repeat offender employees go completely. Instead Short stack allows illegal activity on company time and discrimination. Wheres the logic in that? You got to be kidding. Maybe a profit loss spreadsheet would be a good start. The company is bleeding lawsuits for ethic violations,unsafe conditions etc. Pay attention Shell gas Station now 7-11
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March 2022 by Vanessa Rivas
Donovan had the BEST customer service we’ve ever experienced at a gas station!I’m not one to typically write reviews but we couldn’t NOT give him the recognition.
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March 2022 by Benjamin Flores
Donovan (sorry if I misspelled his name) is legit. 9:00 pm working at a gas station and he has the best attitude and customer service of any gas station attendant I have experienced yet!
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February 2022 by Totianna Mahoney
The tall African American guy at the cashier was very friendly & greeted me with alot of positive energy.
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February 2022 by Mark Douglas
Doors are closed alot. I work in the center behind the station and literally see at least 40 to 70 people a day leaving the station frustrated.
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December 2021 by Jose T.
This place is consistently more expensive than other gas stations. I can't remember the last time I didn't have to go inside: none of the gas machines read my card. Last time I was here, the clerk always looked like he smoked a little too much weed. (Music like The Doors was nice to listen to at least). This time a woman was busy flirting with a guy. When I went inside, she and the customer were going through the mating ritual. The customer saw me and left. She took my order. But the gas didn't come out of the pump, so I had to go inside again. The same guy had come back for more romance. Good for them. But stay focused on the customer and the product you're providing.
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April 2021 by Rose Marie Aranda (Bee Charming)
Friendly attendant, but don't use the car wash. Paid $10 to have my car not dryed the first time because the air machine goes on before your car is finished washing. So I was given another voucher & went last night and my vehicle was still full of soap didn't rinse correctly & again no dryer NEVER AGAIN!!
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March 2021 by Alex Reyes
They have some of the worst service I have ever experienced. I walked in and was tolled to leave and give the two cashiers a minute. I saw and heard them back talk other costumers as well. Always an issue when it comes to paying with cash and change. They always have one service or other not available, carwash ,gas pump or ect. Unfortunately a majority of the time the place is trashed they do not tend to the outside of the gas station even their trash is never locked and opened with homeless people rummaging through .You are better off going to just about any other gastation. At least you'll find a better selection of products and you'll definitely find better service.
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October 2020 by Mike Jones
Multiple customers inside the small store (paid inside) without masks made me very uncomfortable. I know that's not something the gas station can control but attendant didn't even acknowledge or deny service to them like other businesses do.