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November 2023 by Sean K.
This club is the worst! They NEVER answer the phone any department you call. The cafe won't let you order a full pizza you have to "call it in" cool but you don't answer. They shut off serving food almost an hour before the cafe is supposed to close. The membership desk doesn't answer or care I've been hung up on 3 times in a row when I called. Someone needs to really step up and manage this location. It's gone so down hill I won't be renewing my membership, just not worth it
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November 2023 by Leo Kilman
Awesome service very professional
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November 2023 by Frances S.
Mean staff. We were just visiting from Oregon where we don't have Sam's Club store. We just went here because I was craving for chocolates and this is the closest store to the Spring Hill Suites where we were staying at: We didn't know we had to be a member in this store to buy here but we were able to go in. We got two items worth like $23 and when we checked out we found out we needed membership. We asked one of the staff and she said we can't checkout out without membership. So, we asked a stranger if he could help us checkout who was very kind to let us checkout using his membership card and we paid. Then another lady talked to us (in - mean way) about how we shouldn't do that. We explained to her no one told us we had to be a member and we were not from around here. It didn't matter. She said that the guy who helped us will lose his membership. Well if this is the store's way of thinking they will get more membership from us the more we will stay away from them. I guess that's LA for you. People are mean, inconsiderate and kindness are penalized.
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October 2023 by David L.
Customer service at this Sam's location is excellent. Driveup pick-up is a godsend when doing bulk shopping with an infant. The store is fairly well organized. The only thing I dislike about this location is the parking lot. The aisles are narrow and some people drive like they got single digit iq. It doesn't help that it shares the entrance with home depot where nobody bothers to use their turn signal or pay attention to the stop sign.
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October 2023 by Kay B.
rotisserie chicken was not.cooked when i cut i to it. please check your chicken. grosssss
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October 2023 by Angel V.
I love Sam club but the prices lately have increased. My biggest issue was trying to pay for gas. I tried multiple times as I had 90 dollars in my account . It declined my card over and over. I was unable to get gas . My niece then told me she has the same problem when she doesn't have over 100 dollars in her bank.
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August 2023 by Tara M.
We love our local Sams Club. The store is clean and food is fresh. We love buying fruit here. I do notice that frequently they are out of strawberries and blueberries---which makes sense because when we do buy them here, they are delicious. The staff is helpful , curbside pickup is great! Dislikes: the parking lot, the salesmen (the guys trying to get you to sign up for phone service or a water dispenser)
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December 2022 by Lindsay D.
Great place to get cheap gas and the have regular premium and diesel. Also love the fact that they sell NOS in a case my husband drinks them for work. If your hungry grab a slice of pizza when you are done shopping. Also like that they have some smaller not so bulk items you can buy.
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September 2022 by Mark L.
Tire flat repair balance and rotation thanks to the wonderful crew bowling Gregg for handling the situation with complete professionalism , precision and speed.The crew here in the tire center is truly amazingThank you, Mark LaBray.
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August 2022 by Zaina H.
WARNING: Do NOT get your car serviced at this location's tire center. Taking this precaution will save you loads of time and money in the long run.This tire center NEVER answers the phone. If they don't answer the phone, then we can never schedule appointments for neither routine nor critical services. This voids the warranty and could put our safety at risk. The machines are also not properly maintained resulting in faulty services possibly ruining your car and leading to unsafe driving conditions.We spoke to the tire center manager, the general manager, the district manager and someone from corporate. They acknowledged that all of which was stated in this review is an issue, but chose not to resolve the issue at hand. I'm now revoking my Sam's Club membership after wasting hundreds of dollars and time for literally nothing.
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February 2022 by Winny H.
This review is for this location's gas station.Overall good gas station. Total 3 stars.Here are the PROS:1. short lines2. take any form of paymentHere are the CONS:1.Only 1 pump per side per lane (unlike Costco who has 2-3 pumps per side). Sam's Club gas station takes much longer to fill an empty tank when compared to Costco gas stations. 2. No personnel around if you need assistance
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May 2021 by Brian Imai
Pharmacy staff are most helpful and informative.Please note that the pharmacy is closed Mon-Sat for lunch break from 12:30pm-1:30pm.
