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March 2024 by Rafael F.
Car problen A/c motor mount suspension stereo no responde clear paint bad and tire call any time no responde bondo damage suppor no accidents bud shiet
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March 2024 by Robert West
Do not buy from this company unless you want to pay high maintenance. Ensure you have a mechanic inspection before buying. No maintenance done in vehicle even though the listing said runs well. Currently paying over 4k in undisclosed transmission repairs. Beware.
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March 2024 by Lupe Ramirez
BILL IS AMAZING BEST DEALER !!!
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February 2024 by Eriberto Galvez
Great prices and awesome customer service. Very honest seller.
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February 2024 by Camille Fitzgerald
BEWARE!!!! This place is SHADY!!! They advertise other peoples vehicles on other sites that they don’t have only to get you down to their business to try to sell you a LEMON ? VERY SHADY STAY AWAY
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December 2023 by Jimmy P.
I do not recommend anyone buying a vehicle from this car dealer. I bought a 2014 chevy cruze odm 96000 12/16/23 24hrs later my engine light and tire pressure light came on. I should have known better to buy a vehicle from these people.
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September 2023 by Hannah R.
Hoping my review saves someone else from making a mistake. Bought a car here in June. Had our car a day and check engine light came on. They took the car to their mechanic that had it for 2 weeks. Drove by once to check on our car and it wasn't even on the lot. Now in September we need a whole new engine for same reasons it was in the shop in the first place. Please be careful and don't end up like us screwed. Such a bad experience. I can't imagine anyone else going through it and to top it off the warranty they offer is a joke. Also it doesn't let me do 0 stars so I guess 1 star it is.
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September 2023 by Julie C.
I came there last Sunday to check out the 2008 Honda Accord. The moment I started the car, I immediately heard a clicking sound before the engine started. I asked about what that clicky noise was and Rao said it was the alternator since the engine was cold and was warming up. It was 90° plus that day and alternators are supposed to be quiet anyways so I knew he was bs'ing me, which I found quite amusing. He then mentioned to me that he had a 2017 Nissan Sentra that was within the same price range. I asked why that model would be in the same price range to which he answered it was because of it having 100K in mileage. Again I felt suspicious about it and followed him to the car. The plates behind the rims were rusted too which I asked why. He then stated that it was "just because it's been sitting out in the rain". Guy must've thought I could be easily fooled so I checked the interior and saw that not only were the seatbelt buckles rusted but the seatbelt itself had dirt inside the more you pulled it out. The fact that the car was from Bakersfield meant that the car must've been in a flash flood. So overall, the point I'm trying to make is DO NOT GO HERE. Rao is a scammer; literally tried to bs me the entire time. Lol just cause I'm a girl doesn't mean I know jack about cars. My dad is a mechanic and has taught me a lot about them. Rao if you're reading this fuck you.
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September 2023 by Nabeel Khan
Go see shadiaan.. good people. Great car collection
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August 2023 by Joseph M.
Came back twice to check the same car out, had financing ready to go and was able to get a mechanic to look at the car before we made the deal. Working with my credit union and rao was easy. Got my plates in 5 days with no issues.
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August 2023 by Joshua Palafox
Did not have the car. Emailed an associate and drove down to the location. They did not have the car advertised. The listing is still online. Shady place.
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July 2023 by Carlos Rodriguez
My wife and I bought a 2010 GMC Yukon from this dealer. We bought it in February and today it is the 11th of July. I have not yet received the title for the car. I went to the dmv to check on the status of my title and was told by the dmv that the dealer has not yet submitted any documents showing they have sold the vehicle to me. So they said the dealer is responsible for submitting the necessary docs for title change. So I called the dealer 5 times and get the same responses from the woman and man who answer the phone. They tell me they will call me back to inform me about what’s going on and yet they never call. I call them and then it’s the usual long wait, then, “we will call you back to let you know what’s going on.” I bought the car to move to Hawaii, as I will be moving there and now cannot move the car without vehicle’s title. Even worse is that the cars registration expires in august (next month) and can not even pay the tags as the dmv says I’m not the owner. The dealer still owns the car, technically. So now my family won’t be able to drive the car without risk of being pulled-over by cops. This dealer is shady and I hope I have not been scammed by it as I have heard horror stories about buying from such small dealers. This dealer is unethical and the state should look into their practices. My buying experience was easy but the important stuff like the title change and documenting sale is not good to say the least. Be careful with this dealer!
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July 2023 by Elizabeth MULLEN
Be Careful of this dealership!!! My husband and I saw a car on one of the car sites so we went to test drive it. 2019 Chevy Sonic 53k miles. This was not the first time we have bought used vehicles. My husband has perfect credit we put down 1500.00 found us a finance company with low enough rate. We were told that we had to get maintenance insurance so if anything happened with the vehicle EVERYTHING would be covered. 4 DAYS later the coolant gasket blew up we contacted the maintenance department and of course it's NOT covered. $48900 the cost that we had to pay, insurance only covered the thermostat kit 150.00. Contacted Sean from RAO to tell him and of course he had to call the owners of the business if they could do anything. We ended getting 200.00 which we were ok with so 3 days later started hearing grinding in the tires and wouldn't you know we needed new routers because they were rusted and brakes needed to be replaced. If you decide to get a used car make sure they offer a 30day warranty. STAY AWAY FROM THIS DEALERSHIP!!!
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July 2023 by Elizabeth M.
21 3.7 (98) Reviews All price26 used car11 carfax7 test drive5 +6 Sort by Most relevant Newest Highest Lowest Elizabeth MULLEN Local Guide·28 reviews·67 photos 21 minutes ago NEW Be Careful of this dealership!!! My husband and I saw a car on one of the car sites so we went to test drive it. 2019 Chevy Sonic 53k miles. This was not the first time we have bought used vehicles. My husband has perfect credit we put ... More Bilal Saeed 3 reviews·1 photo 7 months ago I found my new car here at the RAO Auto group. also worked with Michael, highly recommend working with him, because he was super professional and friendly. Him and the manager worked out a great deal for me as well. ... More 1 ayesha kashif 4 reviews·3 photos a month ago I bought my first car from here and I was amazed at the service by the salesmen.They give you so many different options in the price range that you want. I liked something more than my budget and yet they made a good deal. After I bought ... More Rao Auto Group (Owner) a month ago Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Keturah Glover 5 reviews 4 months ago I bought a car from here but I told them it smelt like they were chain smoking in it. And the miles were higher than what was listed so I could tell they were using it for personal use. They said they'll deep clean the car and to come back ... More 2 Elizabeth MULLEN Local Guide·28 reviews·67 photos 21 minutes ago NEW Be Careful of this dealership!!! My husband and I saw a car on one of the car sites so we went to test drive it. 2019 Chevy Sonic 53k miles. This was not the first time we have bought used vehicles. My husband has perfect credit we put down 1500.00 found us a finance company with low enough rate. We were told that we had to get maintenance insurance so if anything happened with the vehicle EVERYTHING would be covered. 4 DAYS later the coolant gasket blew up we contacted the maintenance department and of course it's NOT covered. $489 00 the cost that we had to pay, insurance only covered the thermostat kit 150.00. Contacted Sean from RAO to tell him and of course he had to call the owners of the business if they could do anything. We ended getting 200.00 which we were ok with so 3 days later started hearing grinding in the tires and wouldn't you know we needed new routers because they were rusted and brakes needed to be replaced. If you decide to get a used car make sure they offer a 30day warranty. STAY AWAY FROM THIS DEALERSHIP!!!
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May 2023 by ayesha kashif
I bought my first car from here and I was amazed at the service by the salesmen.They give you so many different options in the price range that you want. I liked something more than my budget and yet they made a good deal. After I bought the car I was having an issue which was made on my part and still they were very helpful and fixed it for me for no extra charge. Will be coming back for my brother! Thanks Sean!
