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January 2024 by R.Vargas
Great Customer Service. Great Staff.
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August 2023 by Leticia Montiel, DCH
My son's phone isn't working properly. His calls and texts to any iPhone do not go through.I went to visit him this past Saturday, 8/5, and we drove about 12 miles to this store. We got there at 6 pm. The door was locked, so I knocked thinking it was for safety reasons. A young woman stepped from the back office and simply made a weird gesture and turned away. Obviously, we are a nuisance to Metro, aren't we?Not only does Google state their hours as closing at 7 pm, but THEIR DOOR SIGN SAYS SO. (See pictures)HOW RUDE! Another nearby store displaying the same business hours was also closed.I have been seriously considering leaving Metro.
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October 2022 by EL GUERO DE ACAPULCO
This is a hidden Gem store ,small ace but offers an amazing selection ,quality and awesome service.
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December 2021 by Barbara Shoemaker
Employee wasn't all that friendly and I find it ridiculous that this location only takes cash and it's not posted anywhere.
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December 2021 by Ramiro Figueroa
Mike sold me a phone on Nov18 troubleshooted it was unable to resolve my problem with the phone. I asked if I could get a replacement was told I couldn't, "all sales are final"
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July 2021 by Ana Maria
The most important thing is sell a cell, if it doesn't work for you they don't care.
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June 2021 by Isandro Paz
Nice service.
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May 2021 by Ron Crosby
Needed a phone wasn't happy with the service I have thought it was going to cost a lot for a new phone. Well turns out Jovanna was soooo Helpful got a great deal. And had an issue with the the phone went back and she fixed it right a way. Great service vary friendly (and beautiful may I add) was almost hoping for a new issue with the phone to see her again. But no problems works perfectly. ?
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March 2021 by Berenice Lopez
Over charge for horrible service! Had better service with metro
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February 2021 by Anthony Sandoval
Just swapped over from spectrum mobile, muuuch faster process and excellent customer service
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November 2020 by J. B.
Andrea was helpful and well fond with MetroPCS products.
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February 2020 by Eboni Allure
EVERYONE IS NICE AND FRIENDLY, I HAD A MILLION AND 1 QUESTIONS AND THE ENTIRE STAFF WAS ABLE TO HELP ME WITH NO HESITATION... ?? FRIENDLY LOCATION WITH GREAT PRICES!!
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December 2019 by Keane V.
Came into the store looking to upgrade my old iPhone to the IPhone 11. A helpful employee, Manny, assisted me. Found out the offer value to trade in my phone had ended. I was pretty disappointed but Manny looked up all the alternative specials they were offering. I ended finding a great deal thanks to his help. He ran through the differences in specs between the IPhone 11 models and helped me with a payment plan that I was happy with. Definitely recommend getting assistance from Manny! I Super helpful, patient, well informed, and does his absolute best to make sure you walk out satisfied :)
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October 2019 by Lauren J.
I recently came into this location to make a payment and I was helped by a salesperson named Brenda. She recognized me from the last time I came in to make a payment and she helped me right away upon entering the store. She was very helpful and friendly, and was able to answer some questions I had about adding a new device to my account. I felt appreciated as a customer and had a very pleasant transaction with her. I like this store location.
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October 2019 by Zaid A.
These guys are crooks. Been a T-Mobile customer for longer than I can remember. Went to add a line, they do everything behind a iPad with out telling you what they are doing. Added so many things to my plan with out my consistent or me knowing till I received my bill and found it doubled. hD video streaming??? Really? Even lied about how much my monthly bill will be. They are not T-Mobile, just a dealer, they call into T-Mobile and get commission on the adds they do on your account. Do you self a favor and go to the corporate T-Mobile and just do it online and save your self the service fees they charge. Ridiculous how low customer service stores have gotten recently.
