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January 2024 by Antonio Gonzalez
Super helpful and quick . Definitely recommend !
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September 2023 by Zach Aguayo
This is my second time buying from Mac star and once again had a great experience, they truly care about the customer. Will continue to come here for my camera needs.
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August 2023 by Ponce Overton
Awesome customer service! Happy with my new Air 3.
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August 2023 by Dan Ha
Title: Exceptional Store ExperienceI recently had the pleasure of visiting this store, and it was an exceptional experience. From the moment I walked through the doors, I was greeted with warm and friendly faces.What truly set this store apart was the exceptional customer service. (Melissa and Ignacio) were extremely knowledgeable and helpful.Furthermore, the checkout process was seamless and efficient. They offer finance options such as Snap Finance that allowed me to get exactly what I needed.Overall, I highly recommend this store to anyone. Their exceptional service, vast selection, and attention to detail truly make them stand out. I will definitely be returning for all my future needs.
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August 2023 by Nasser Amer
Great place for all photographers needs. I was looking for new gear for my new YouTube channel. They do have everything I needed in stock, very easy financing and knowledgeable staff. Melissa helped me to get approved for the no credit needed plans they offer and Ignacio was very helpful with gear I needed. Thank you guys, will see you next time for sure.
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August 2023 by 2Timothy 3:16
All international “grey market” gear being sold for USA retail price. All Sales Final, No Refunds. Hope this comment helps someone to not buy any gear from Mac Star cameras & electronics. Since grey market gear has zero warranty from the original manufacturer. They don’t tell you it’s international gear they write it in small letters and All Sales Final, No Refunds.
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July 2023 by marah Alsweis
Amazing service. Great quality cameras and camera gear. I am so glad to have done business with Mac Star Cameras and I will continue to purchase camera gear from them.
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May 2023 by Frances Tabor
I found them on OfferUp. They have some great gear you can get right away. Bought my Canon R8 there, and they took good care of me! Very knowledgeable and gave some great information. I'll be back for more! Thanks, Ignacio, you ROCK, sir. ?*Ignacio was awesome! He deserved an edit!* High five, and thank you! ??✋️???
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April 2023 by CyorkGo
Mac Star is the single greatest please to purchase you camera, computer and electronics. They have restored my faith in store front businesses. Ignacio, Melissa and the other employees are the greatest! I will be purchasing most of my professional camera, lens and accessories needs from them from here on! And they have several payment plans available that can really help independent filmmakers.
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April 2023 by Ben Sanchez
Shopping at Mac Star is a fast and easy process. Picked up my Canon R5C today. Can't wait to start shooting films! ?Melissa and their team do a great job at explaining all features of their equipment. They also offer a payment program through Acima.Instant approval up to $5000. Simply text 56068 to 22462 for a quick and easy application.
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April 2023 by Kelly
If I could give them zero stars I would. WORST customer service I’ve ever experienced in my life. So disrespectful and rude. First of all they sent me a different MacBook than the one I ordered, but didn’t inform me of this until after they already had shipped it out. But I was told that they sent me one with a larger hard drive than the one I ordered, but in the end it turned out to be a lie. Not to mention a MacBook being a year older is a huge deal in Apple time! Then, after my MacBook was unfortunately stolen it took Melissa months and months to try and come up with the serial number for said MacBook, but was never able to give me the correct serial number for the MacBook I actually received. Which means I couldn’t file a police report without blacklisting the wrong computer. Melissa on several occasions said she had conferred with Ron, the warehouse manager and that the computer I told them they sent me was one that they never had, so that I had to be mistaken. I was told this on multiple occasions. It wasn’t until I informed them of the photos I had taken of my computer before it was stolen and that I had documented phone calls with Apple support involving the Macbook, that Ron the warehouse manager magically was able to to produce a serial number within minutes that matched the year and specs of mine… even though during this same phone call I was told they never even had that MacBook in their inventory at any point. :keep in mind it’s taken Melissa months to try and find this serial number after supposedly speaking to this same warehouse manager on multiple occasions. I don’t know what’s actually going on over there, but that whole situation is so crazy and ridiculous! I’ve now had to wait months to file the police report… if I had a chance at getting my MacBook back, it’s most definitely too late now. Looks like I’m out almost $2000. Whatever you do, don’t EVER order anything from MacStar camera!
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April 2023 by Ikram Hilala
I have bought several ipads and macbooks from Mac Star. They have amazing service and always go above and beyond to make sure I get what I need. Thanks again! ?
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April 2023 by SpectrumProductions
Great customer service and very knowledgeable on new tech. If you need anything for video production they got it in store.
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April 2023 by Kelly S.
If I could give them zero stars I would. WORST customer service I've ever experienced in my life. So disrespectful and rude. First of all they sent me a different MacBook than the one I ordered, but didn't inform me of this until after they already had shipped it out. But I was told that they sent me one with a larger hard drive than the one I ordered, but in the end it turned out to be a lie. Not to mention a MacBook being a year older is a huge deal in Apple time! Then, after my MacBook was unfortunately stolen it took Melissa months and months to try and come up with the serial number for said MacBook, but was never able to give me the correct serial number for the MacBook I actually received. Which means I couldn't file a police report without blacklisting the wrong computer. Melissa on several occasions said she had conferred with Ron, the warehouse manager and that the computer I told them they sent me was one that they never had, so that I had to be mistaken. I was told this on multiple occasions. It wasn't until I informed them of the photos I had taken of my computer before it was stolen and that I had documented phone calls with Apple support involving the Macbook, that Ron the warehouse manager magically was able to to produce a serial number within minutes that matched the year and specs of mine... even though during this same phone call I was told they never even had that MacBook in their inventory at any point. :keep in mind it's taken Melissa months to try and find this serial number after supposedly speaking to this same warehouse manager on multiple occasions. I don't know what's actually going on over there, but that whole situation is so crazy and ridiculous! I've now had to wait months to file the police report... if I had a chance at getting my MacBook back, it's most definitely too late now. Looks like I'm out almost $2000. Whatever you do, don't EVER order anything from MacStar camera!
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April 2023 by RoweHowe
The advertise in SAN DIEGO on offerup. Stop abusing local reseller sites for in person sales and lying about your location just to get more reach and beg for Google reviews.IMO this is a well deserved 1 star review from poor business practice of spamming ads in an unrelated NON LOCAL marketplace (they're over an hour outside of SD yet tons of offerup ads claiming they're in SD).
