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March 2024 by Berenise G.
Thank you so much Tera!!!! Tera help me get the right piece I needed for my ice maker problem. As soon as I walked into the appliance section Tera greeted me and asked if I needed help. I told her to give me a minute as I try to find what I needed. Once I realize I couldn't find what I needed I asked her for help tera knew right away what aisle to go to and told me exactly what parts I would need to fix my problem with my icemaker. I found what I thought I needed and went back since Tera made me feel very comfortable and welcoming to ask her if it was the right piece. Tera asked where in ice maker convection was my problem. If it was ripe and around what area. Tera recommended a union contractor. Tera made my day. I had no idea that was a thing. I thought I need a whole new kit. Save me time and stress.. Thank you Tera at corona McKinley store for amazing customer service! You know your department well! You value your customers well. I should asked where the flashlights were cuz that's was another mission. LOL
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March 2024 by Brittney T.
My son and I went in tonight looking for some tools for work that he needed... Well let me just tell you that the cashier's really need customer training skills!!! We used the Hind Depot app to look for product and it said they had 11 clamps in hardware that he was looking for, Manny the cashier heard us talking and didn't offer help or even say hi to us. Then we went to look for the item and none in stock so then I ask for a hardware associate and was told they were calling one for us, which never happened. I had to walk back up to the front again and ask and still nobody came after finally calling on the intercom. Mind you I have a broken foot which isn't anyone's fault at the store but a little bit of acknowledgement to the situation would have been greatly appreciated. As I have to go up a 3rd time after 15 mins of waiting and it was probably longer then that I walk up to Manny and another cashier leaning and taking! At that point I ask for a manager, which again did not come! Then a gentlemen from another department who's name I believe is Christian and let me tell you that he is amazing. So very respectful and great service. He apologized and tried his hardest to find what we were looking for and even took us to look for other things we needed... This is definitely the kind of person that will make your store succeed for sure. He definitely is a higher up employee that deserves to move up in the company and I thank him for his genuine personality and help!!! He made the trip better because we go there all the time and if it wasn't for him we probably would have never gone back to this store again. And never having a manger or supervisor come talk to me I mentioned as I was walking out I'll just leave a review. I'm in customer service and would never accept or treat people the way I was by the cashier's. Manny laughed at me as I was walking out, I'm sorry I wouldn't want an employee like that. You need more Christians that are hard workers like him and thank you again, he's the only reason I have you guys a 3 star today or it would have been a 1 start
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February 2024 by jose ubaldo lopez martinez
Good place
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February 2024 by Paul Koenings
Very hard to locate
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January 2024 by micheal fuqua
Like shopping there
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January 2024 by Charles Bazaar
A quiet slow afternoon helped my visit. Parking was easy, the staff were eager to help - and I let them ? A good experience for much needed home supplies. I will say the restrooms were difficult to find. Be sure to look up for the arrows. Hint: they're near the garden center.
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January 2024 by Ann Grimes
Lowe's is closer to me BUT DIDN'T have the common plumbing connection we needed so we were happy to find it here @ Home Depot. Glad to have our kitchen sink back in working order relatively quickly.
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January 2024 by Jose Mendiola
Honestly home Depot is better than Lowe's. More things, bigger stores. I got my Christmas tree there and it is very nice.
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January 2024 by Michael Bradvica
Great store very low key vibe here in
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January 2024 by Carmen Hernandez
Store is kept clean and employees were helpful in knowing the location of where items are located even when asking in a different area where we asked for help
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January 2024 by Justin D.
Waited almost an hour for service, was told it would take 15 min. The worker in the front apparently was more important than the customer asking for help. Terrible experience!!!
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January 2024 by Antoinette R.
Wyatt was absolutely Amazing & patient. Paid attention to detail and made our trip a one stop shop. Thank you Wyatt.
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December 2023 by Kayla L.
George was an excellent help to our needs. We had some wood that needed to be cut and worked on it right away. He measured and got the right amount that we needed and always assured us. He went above and beyond and deserves a raise.
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December 2023 by Phil
A box hardware store. 2 associates went "the extra mile" to fulfill our wants. Outstanding visit due to the 2 associates, unfortunately couldn't read their names!
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December 2023 by Jennifer R
Visited the store a couple days ago looking for something. I couldn’t find it myself so I asked employees if any of them can help me and they just looked at each other and laughed because none of them wanted to help me. Awesome
