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November 2024 by Silvia Garcia
Jorge was amazing! Great customer service and professional. Give him a raise! If you ever need a tow request Jorge if possible.
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November 2024 by Sarah Hayashi
Last Sunday evening I got a flat on the 91. I panicked as the tire pressure started getting lower and lower, and merged into the 71, as there was not a lot of room to pull over and the next exit seemed too far for how fast I was losing tire pressure. I called Wawanesa and they sent Hamner Towing. I was told it would be 20 minutes, the driver was there in half that. It was already dark, the freeway was pretty busy, and I had my 9 ear old in the car with me, and he started to get scared. I cannot for the life of me remember the driver’s name, but he was really great with helping me keep the situation feel under control for my son. He took every precaution to keep all of us as safe as possible, and was really great as he made conversation with my son, and helped him feel safe in the situation. He got us back on the road quicker than I expected and I was really grateful for the experience he was able to provide in that situation.
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October 2024 by Ang Luna
AAA needs to end their contract with this towing company. They're unprofessional, do not provide accurate ETAs, and do not communicate well with customers.
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October 2024 by Bart Jensen
after being towed from a traffic accident on the 91/ Green River this company had to for thought to secure my phone and other items from my car.
long before I was able to call and ask them.
Honesty / integrity all in the name of " this is what we do "
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October 2024 by Jonathan Hamilton
Careful, they'll assault you and blind you with a mini flashlight if you try to call them out for illegally towing vehicles.
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September 2024 by David Taheri
Not happy
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September 2024 by Serena B
I called AAA at 8pm due to my car battery dying. Hamner Towing called to confirm and was stuck waiting for an hour and a half with no response. Called back and was told they will send someone else and nobody arrived til 10:30pm (Victor D). Due to 3 other technicians sitting around the office not doing anything we were unable to go to autozone because they closed at 10 and it was way past closing. Victor D was extremely helpful and went above and beyond to get us a new battery. Victor himself gets 5 stars! The company he works for not so much. Leaving people stranded in Corona for 2.5 hours at night while you are getting paid sitting around is unacceptable.
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September 2024 by Chuck Rosato
Did not answer questions about towing for driveway blockage, call police station instead.
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August 2024 by JERW
Thank you Ramon for your service today towing our little car to mechanic shop, thank you for your customer service oriented attitude that made it all better and thank you for your knowledge sharings! Jessie
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July 2024 by Elwangercuh
They towed my vehicle and I had to pay $500+ to get it back under 24 hours.
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June 2024 by Miguel Allende
Today, this guy got out of his truck and wanted to fight me. Despite my driving normally, he intentionally tailgated me. When I tried to get his license plate to report him, he cut me off, nearly causing an accident. After managing to take a picture of his license plate, he got out of his truck to attack me. After this, he continued following me while laughing and making obscene gestures. I contacted the company to report his behavior, but their response was unsatisfactory. They only mentioned that they would speak with him. This demonstrates the company's unprofessionalism and poor customer service.
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May 2024 by Moises Sosa
Battery died, so I called AAA, Jason attended promptly with a courteous smile. 10 Star Diamond Service. He offered all of Hamner’s AAA Services, I was really satisfied, he was awesome and got me on the road within 5 minutes
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March 2024 by Jay NAVARRO
A million thanks to Jorge! He was here this morning ready to tow my RAV4…bless I’m for trying to solve before towing! It was faulty wiring…he fixed the problem! Please convey my thanks to Jorge!?
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February 2024 by Jolyn Marie
Needed a jump start, truck was here in ten minutes, price was great and the driver was kind, courteous, and professional. I was on my way in all of 15 minutes from the time I called. Will always use Hamner Towing for any future problems ??
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February 2024 by Michelle B.
Awesome service on my car, great staff. Thanks so much for getting things taken care of
