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July 2023 by Lisa Pickett
We love the Corona branch of First Citizens Bank. They go above and beyond to help with whatever we need. Best customer service ever!
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February 2023 by Mr B.
I have been working for this company more than 5 years. I would not recommend any investment with First Citizens Bank. They are the worst performer on the market based on the customer and employee reviews, because all smart people have already left this company. Very poor management, toxic, politic based, cheep environment. Lots of lawsuits with the companies they acquire. They do not maintain quality employees and management only cares about their own bonus. HR does not exist and covers management wrong doing. During my career, I have been volunteering and working hard and doing a great job, may manager was Orlando.Torres. I was never reworded, no promised bonuses. Their politics to keep people scared, instead of rewording for a good job. They changed my remote work from home status to work in the office and without any explanation. They were sending emails to all current employees and asking people on writing positive revues to cover up their chaos. I have been dismissed during taking medical leave on PTO and my PTO has never been paid. Overall, I would not recommend this job to a friend.
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January 2023 by Rodney Moreno
My business banker mina is the best.Thank you so much mina.
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January 2023 by Jim Keller
Great people, I like being affiliated with them.
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December 2019 by Meee Thanks
I've been comming to this bank to just cash my check for 3 years now very nice polite .I just hate there doors lol .. very clean friendly.
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September 2019 by Michelle T.
If I could give them zero stars I would. This is a terrible bank to bank with. They would frequently put my husband's direct deposit in late and put everything else through first so I had overdrafts and they could charge them. I deposited cash in the bank atm and I couldn't have access to it for three business days and now they are closing my account because they don't like the way I manage my account/ money. Screw them the only reason we stayed is because I liked Jackie one of the tellers. They are discriminators and the manager tried to pass it off as all bank operate the same. Ummm I'm sorry but been to them all. No they don't. This bank is as prissy as a pair of high heels. Just cause you wear them it doesn't make you taller... or better in this banks case. Where did customer service go in today's society. It is important but big business obviously forgot that. I'm glad they closed my account so I can go back to real banking. New clients beware. If you ever have hardship or mis manage your money s few times or need to use your card and make a cash deposit to have it same day this is not the right bank. Or even need a bank near you without getting added fees this isn't it they only have 3 locations in Southern California and they are all in high class areas. This bank is definitely not for us average middle class working/struggling people.
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August 2019 by Brian R
Our company has been banking with them for about 11 years now. Awesome, friendly knowledgeable staff. Love this Bank.
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July 2018 by Jim Munyon
Really good Bank ..! I recommend it to any small business owner
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May 2018 by David Henderson
They seem to find any reason possible to put holds and avoid you being able to access your funds quickly. They automatically put 3 day holds on checks deposited via the mobile app. Delayed access to funds from ACH transfers.
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October 2017 by Iliana Ceausu
Very good customer service !
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July 2015 by Myra Diaz
I go to this bank regularly and each time I am greeted with friendly staff! I feel like it is a true community bank who cares!
