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June 2023 by Google user
This pharmacy is always so quick and the staff is friendly. We usually get Anna and she is very helpful.
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May 2023 by Julie Clausen
This pharmacy is always so quick and the staff is friendly. We usually get Anna and she is very helpful.
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March 2023 by Georgia Caruso
no need to improve they are all most helpful and are all great employees especially the pharmacy employees also most helpful and friendly
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February 2023 by Athan Charals
Very professional stuff members and polite!
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December 2022 by Michelle Lucas
The pharmacy tech, Anna is amazing. She is the person you want to wait on you any time something needs to be fixed or if you have questions. Excellent knowledge, customer service and always precise.
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November 2022 by Carol North
Excellent service! Always with a pleasant smile!
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June 2021 by Michael
They have what need
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September 2019 by Lanie B.
I love the drive thru and the friendly staff. I come at least twice a month and they are always nice to me and my little terrier Zoey and always answers my questions when I need a answer. I am very happy going to the pharmacy and also inside the store. They let me bring Zoey in there too. God Bless.
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August 2019 by Marsha A.
April was wonderful. She went above and beyond to save the day for me. She is so caring and compassionate. I can honestly say, I've never encountered a great experience at any CVS until today. Thank you April.
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May 2019 by Arnie B.
Dissatisfied yesterday. We just switchefrom Vons Pharmacy to CVS recently. I get about 5 RX's filled a month. CVS called while we were out of town left a message if there are any RX's that I would like to put on a 90 day cycle. When I called CVS back to have 2 of the RX's be put on the 90 day cycle I was told that I either had to do it closer to renewal or at the time of pickup and it would take a couple of minutes while I wait. Yesterday when I went to pick up the RX's I was told by April they could not put me on the 90 days because they had to check with the Dr. That is fine but they should have checked when I called. Which CVS employee was correct? How long do I have to wait before my 2 RX's will be added to the 90 day NOW it has been OVER a MONTH and CVS De Palma Rd has not been able to supply my refill for Allopurinol correctly. They said they are having trouble with their supplier. I checked with COSTCO yesterday they said they have had no problem filling a prescription for Allopurinol 300. VERY disappointing Should be 1 star.
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February 2019 by Cynthia S.
I have been going there since they have been open, but the last couple of months I have had many problems. My prescription is month to month, so between the pharmacy calling the doctor and the doctor getting back to them, I loose a couple of days or even a week. I didn't know that if you wait a couple of days to pick up your prescription that the pick up date is the date they go by, not the fill date. So because I waited to pick it the month before, they refused to fill it two days early (the same day it was filled the month before) as I was leaving town for two and a half week. They refused me to get it before leaving town. That is when I learned it was the pickup date they count not the date the scrip was filled. I asked could they take out 2 pills out or call my insurance to get aproval they said they would but did not call so I had to go the whole vacation without them. This month I called the pharmacy and my doctor electronically sent the percription over but they said they didn't get it. I called the doctor, again and again, they sent it over and again the pharmacy said they didn't get it so I asked my doctor to call and they finally got it. This would be another week without my medication. But people are always nice and the store is convenient to where I live. They should be more customer minded. I have had other pharmacies manage to get the job done. There is no urgency except on the customer's side.
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January 2019 by Eric P.
Beware rude pharmacists. Went in to present a new hard copy prescription of a medication I've been taking for a decade only to be refused service by Loshani Pattel (pharmacist) she was not only rude but she was dismissive and outright lied to me about filling my prescription. She made up some story something about because my dr is in Orange County it's against the law (lie) to fill then became so aggravated when I asked to speak to her supervisor whom she said was not contactable that she was actively animated and irritable. After the store manager intervened, suddenly Loshani's district manager was on the phone.
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July 2018 by Jeremy V.
I went in yesterday afternoon, and there were at least 4 employees stocking items, laughing and having a good time while they work. I have no problem with this. However, I went to the register and waited almost five minutes for one of them to come check me out. Finally, I just decided to leave. And yes, I am the guy that left my already melting ice cream on a shelf near the checkout lines.
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April 2018 by Kelsie R.
This is my second problem I've had with CVS. I'm only posting this in hopes that CVS company changes management here. 1. My husband called before hand because we were rushing to take passport photos. They said they could take them. We show up and they say they were under remodeling and they stood there looking at us like they couldn't do anything for us. 2. Today we went in with our baby and a diaper bag. The man came up to me and asked for me to bring it to the front. He said they had been robbed today. While I understand how upsetting that is, I especially don't feel comfortable leaving my wallet bag etc in the front for someone to take. I walk to CVS weekly with my baby. Won't be shopping here anymore. Prices are terrible and so is the service.