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December 2023 by Sonia L.
I bought my entire bbq island fully stocked about 3 years ago, and my island is doing great...the installers understood my concern regarding the winds in my area, and they took extra precautions and secured my palapa...they dud a great job. Everyone from the sales rep to the office employees, to the field installers were there to help me with all of my concerns. Definitely recommend this business to anyone in the market for a Bbq island...they offer so much more!
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May 2023 by De L.
We were interested in an outdoor island and looked into various options such as custom-built at our home, completed prefab islands from big box stores, diy kits, and several fabricators like Corona BBQ Islands. We are so happy we decided to go with Corona BBQ Islands. Their sales expert Brad was amazing. He is extremely knowledgeable and had a lot of great ideas and tips to make our outdoor kitchen stay within our tight budget but still something we were excited about. He took the time to answer my questions- and there were a lot of them. We are very happy with how our island turned out- it's got everything we need in a small space- seating for 4, temporary shade, a grill, fridge, and storage. The delivery / installation team led by Joseph did a wonderful job as well. Overall, we are very happy with our experience!
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May 2023 by Teresa T.
We had to rethatched our roof last year to our tiki bar. That was expected, as you should do it every 4-5 years. So we did. Then we noticed this year that the roof was leaking, Jose came out to inspect it. He agreed that 3 out of the 6 areas needed to be replaced again and a new palapa. The company stood behind their work and came out and fix it. It is good to work with a company that you can have a relationship with. Thanks Jose!
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May 2023 by Lucila T
We are beyond happy with the outcome of this job. Corona BBQ Islands went above and beyond to meet our needs. Jose met with us and helped us with the design. The pricing was detailed, and reasonable. The quality of their work is superior to many other islands I have seen. Jose and his team were clean, professional, punctual, and listened to our directions to the T. My husband was looking for a specific type of grill, and Jose collaborated with the other professionals to make our custom/ dream grill a reality. Jose was always willing to accommodate anything, unlike other contractors that get you the run around. At the completion, there were no extras or "surprises". We definitely recommend Corona BBQ Islands.
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April 2023 by Ernesto M.
Delt with Jose. He was very patient answered a lot of questions he explained every step of the way. Wife and I are 100% happy. He did everything as promised. There wasn't one thing we could complain about. His crew was great polite most of all very professional in what they do Thanks for all your help
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April 2023 by Ma Lays
I made a payment and before they even started the project, I changed my mind but they kept $500 for the consultation which they didn't disclose upfront.
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August 2022 by Paul M.
Our sales rep was good. Took about 2 months to have it done. Finally got it installed but notice a big scratch on the top part of the tile. Also their propane tank door screws or stripped. The installer said he would come back to and fix it. Month later I call Juana to remind her. She said she would send someone out soon and here we are almost a year later and we haven't heard from them. Also the refrigerated door moves around very loose and also do not buy the blazed barbecue. It sucks. It looks nice but sucks. So save your money and headaches go somewhere else
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November 2021 by L. G.
We DO NOT RECOMMEND this place. Initial contact was bad. Juana was rude and never forward the message to a sales person. That should of been the key indicator for us to move on to another company. But not knowing who Juana was we called again. We finally got an appointment with a sales person and the the design of the custom outdoor fireplace we wanted and went into production. Upon delivery we had issues, costing us more money for the poor planning and the lack of sending proper staff to install. Poor communication and planning on the companies part. Juana and owner Rafael did nothing to help or communicate to resolve the issues. Thankfully an employee stepped up and helped us out. Then for our event which was the next day we used the fireplace and it got extremely hot to the point where it was melting the controls that were on the mantel and melting the stucco on the fireplace box. Also made the tv mounted above very hot. We were told that it could of caught fire and our over head and home could of been at risk of burning. On Monday we immediately got in contact with Juana, which she was rude, uncaring and never returned our calls regarding our concerns and with a solution. We have left several messages for Juana and her father the owner Rafael and no one has called us back. We have been to the busy and they avoid speaking to us and take responsibility for a faulty fireplace built by them. It has been 6 months and we have not been able to use our expensive outdoor fireplace again. We have now been forced to take legal action. Hopefully the legal system will listen to us and help us resolve our matter. Again, do not use this place they only care about getting money. The don't communicate or care, very unprofessional.
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October 2021 by Rudy K.
Purchased Beautiful Wicker Furniture from here about 4 years go and had a wonderful purchasing experience. However can't say that I had the same experience When I reached out for help when it started to fall apart on me. When I sent them the Pictures of what is happening, They did say they have never seen this happen before and would get back to me. They ended up telling that I should be talking to the Company That they initially got from. I personally think that this should be handled by who I bought this from, Not who they get there Furniture from. They are the delivering Store, BBQ Corona is who sold it to me and I believe they are the ones that should be helping me. Sadly they didn't help me one bit. So becareful what you buy at this place and I hope you do not go through what I went through.
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September 2021 by A C.
WE DO NOT RECOMMEND THIS BUSINESS. We went to Corona BBQ in June 2021 and selected an island. Service was prompt and attentive in the "design and get your deposit" stages. We were told we'd have the bbq we ordered within 6-8 weeks. When we reviewed paperwork again, we noticed it only said ASAP. A very creative way to make you FEEL like it was going to happen sooner in the conversation, but really a loophole when it doesn't actually get delivered until 10 weeks after since there are no actual dates on the contract. CAD drawings were not sent until 2 weeks into the project build and we called to see if they were sent. They hadn't even been done yet. We were told that we could come see the unit being built, the next call was to set up installation. We didn't even get notice it was in production to go down and see it. They only do installs M-F, which is highly inconvenient for those who have to work. Install was 10 weeks after we started the process, and it was not completed that day. Now we sit for over 2 weeks with an incomplete island in our backyard that we are unable to use. Additionally, contact with Juana has been dismal to say the least. First call she was rude and I had to ask her name. Then crickets, a call from us prompts a call back, but there is no sense of urgency to get the project done from this company. I would never use this company had I known we'd run into this lack of professional attentiveness.
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September 2021 by Sara O.
It took forever because of material shortages. But that is to be expected in a pandemic. They were super easy to get a hold of during that waiting period and the delivery went smoothly. Overall very happy with the product. It matches the yard perfectly.
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April 2021 by Ernesto F.
I was really excited to put in my new bbq island. The layouts that were shown to me were perfect and the price was reasonable. The island was not delivered according to the timeline that was established during the sales cycle however when once it was delivered the installation was done professionally and swiftly (July). One problem: Although it was supposed to come with a foot rest and it was built without one. I overlooked the mistake and moved on. The frustration escalated when I started having problems with the equipment. The refrigerators that were sold to me were not cooling properly; I had several food items go bad rather quickly. I called to report the issue in October to see if there might be a possible resolution. The representative was quick to say that she would call her rep to see what they could do. She never got back to me so I reached out to her again in December and she said that she hadn't heard back and would reach out again. She never got back to me again so I reached out to her again in January and again she never heard back but would reach out again. You guessed it: I never heard back again so I reached out again in February and this time she said that she had totally forgot about it and thanked me for reminding her. It is now April and I still haven't heard back. This is totally unprofessional and unreliable. I like my bbq island, but I wish I had bought it from someone that would stand behind their product.
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March 2021 by M W.
Love our new bbq island! After a horrible experience with the last company, Corona BBQ islands helped us finally get what we wanted. Responsive and delivered as promised.
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February 2021 by Ioana C.
Small showroom, high prices, and a lot of attitude. I guess you are only of interest, if you have lots of money, and you want to build a huge "customized" bbq island. Do not bother going with a small project.
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December 2020 by Case T.
Absolutely love them! We bought a custom fireplace over a year and a half ago with Brad. We use the fireplace a few times a week and our friends and neighbors love it. A couple of tiles were popping off and I reached out to them. With COVID and the fact we are quite a distance from their shop made scheduling the repair a little tricky BUT, Juana was able to get guys over, the tiles fixed as if nothing had ever happened. We have an existing BBQ island with palapa we bought 16 years ago and they matched it almost perfectly. We were able to enjoy Christmas Eve and Christmas night fireside with friends and family.
