Chevron is a long-standing business with a diverse team dedicated to improving customer experience. Long-time customers appreciate staff members like Grace and Cynthia, who have worked hard to create a welcoming and positive environment, especially during times of change. Employees such as Mason demonstrate passion, professionalism, and a strong commitment to the business, often going above and beyond to engage with guests. However, some customers have expressed concerns about policies, such as being asked to show ID and swipe licenses, feeling it is intrusive. Overall, the staff's efforts to make the establishment more friendly are recognized, and the business is seen as evolving with a focus on customer service, despite some frustrations with procedures.
