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July 2023 by Carolyn Chatman
I am happy that my deposit from the weekend atm will post the same as if I walked in the check today
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March 2023 by TM C
The branch manager and Mari were very kind and understanding. They went out of their way to help and took a lot of time helping me resolve an issue when I visited the area from out of state. Very grateful.
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December 2022 by Manny R.
No! One star all the way , do not use this bank I totally regret joining them and I hope they go out of business.
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November 2022 by RAY REGIS
A bait and switch bank that opened my account and closed it thereafter.
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August 2022 by A M.
Fifty minutes on the line and no one answers to attend Ridiculous They don't help at all.
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May 2022 by Bachir A.
After PNC bank take over everything messed up i'm closing all my accounts business and personal I have to pay $25 fee for one automatic bill
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June 2021 by Nima Mansouri
I cant begin to express how thankful I am for all of the help they were. Very nice and friendly staff, and they’ll take care of anything that is in their power! Most of these reviews on here make 0 sense to me, and don’t even relate to this branch. Its a great branch !!They honestly saved so much of my time and made a frustrating day much much better.Thank you ?
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April 2021 by Melissa P.
Horrible service. Went across the street to First Bank and had first class service. Don't waste your time.
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March 2021 by Avelina Ravelo
This bank is NOT worth it !Customer service is sooooo bad.They say they will help and they transfer your call to so many dif departments and ask you the same questions ! Never bank with them!
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November 2020 by Peter Nyiri Nyiri
Great bank to deal with. Small but they care about ME. Moved all my accounts and credit cards.
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June 2020 by Violet Peaks
NEVER EVER EVER EVER AGAIN. Every single experience/interaction with BBVA has been frustrating. This bank is faceless and useless. Usually the agents try to help, but they have zero authority to fix customer service issues. DO NOT BANK AT BBVA
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February 2020 by Hubert S.
Ok all I can say is I will never use you guys again. I have had a personal loan through you guys for two years now on a four year contract. I got a credit card that had a better interest rate than the 18% you guys were charging me so I did a balance Transfer to my credit card. I have automatic payments that are taken out on the 20th of every month and you guys received the check and cashed it on the 20th. So I called a representative asking why my monthly payment was taken out after my check had already been received and cashed. The representative did not like what I was saying I guess with asking a simple question so he decided to hang the phone up. I called back and I talked to a nice gentleman Jonathan. He cleared everything up for me. I still do not like the fact that I have to wait 3 to 4 weeks to get a check for my overpayment from you guys when it was your mistake on taking my monthly out when my account had been paid off. Very frustrating and upsetting. I am closing my account and I will never use you guys again and you should be ashamed of having customer service representatives representing your company and if they don't like What they hear they just hang up on people. Very very unprofessional
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February 2020 by Mojgan Sadeghi
Every single person is genuinely very friendly and kind and helpful.
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September 2019 by Darpan H.
This is the bank I would love to go always . The staff is so friendly and they help me so much every time I come here . I am so glad that I have a banking relationship with them .
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July 2019 by Chris H.
I've been banking here for over four years and the service here has always been great. Whether applying for personal or business loans, or just the everyday banking needs, the utmost professionalism has always been demonstrated. I'm extremely grateful for this branch, specifically the personnel. Thank you to Juanita, Lauren and Stephanie!!!
