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August 2023 by MANUEL HUERTA
i bought a sectional leaving room. The quality is ok, what got me is that it was delivered without the harware that keeps all sofas together. I called and left a voicemail and never got a call back. Had to go out of my way to buy the hardware on my own to keep the sofas together.Bad business as I was looking to buy a dining set I liked but with the service received I will take my business alsewhere!
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February 2023 by Ada Monterroso
We bought a dining room and a living room set, the quality of the furniture was not the best but the living room set was even worse, they delivery the display , when we find out we contact him this was on 12/2022 and he said he it’s going to replace the set but it’s 2/15/2023 already and we still have not received any response from him, we have tried to contact him at the furniture store and he is never there, we have left messages with the person in charge and we continue with the same thing. Very bad decision to buy there I do not recommend it.
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February 2023 by Gina Miller
Best prices very nice place Alex is a very honest man great service will always do business with him.
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February 2023 by bridgette frields
I love this store I like the way that they work they have very good products and are very polite responsible
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December 2022 by Sandra Urbieta
Good quality furniture, I can’t deny that. But the owner Alex, is horrible in his customer service. When you go in and order his super polite and “yes we can deliver any day you want” but when it comes to the day of delivery he has a million and one excuses as to why his not delivering. And then he gets rude as if it’s the customers fault. His gritty and only cares about the money. He should be grateful that us as customers are putting food on his table. I bought 2 mattress ,2 bed frame king size and a full size the box springs, a kitchen table and living room couches. All about $6000 in cash and still $350 delivery and he still was rude to me my husband and mother in law! Super unprofessional and ungrateful business person, if you can even call him that!
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February 2022 by Jose Lorenzo
I would stay away from this Furniture store!!! Buyer Beware!!! Alex and her wife sold me a cal king bed i ordered a serta matress in dec 3 2021 and they delivered my furniture on dec 8 2021 thing is they didnt sent me serta matress they gave me a matress thats unbranded i told the delivery guys and they called alex alex is very rude and unprofessional he said to let the unbranded matress to stay for a week because the serta matress is out of stock!!! Why?!!! The hell would he sell me something that he doesnt have in hand ? Ok a week passed and called him and says to wait for him for another week since then its January 22 2022 without the serta matress still waiting he promises to deliver it again and again i would give it a 0 star review please stay away from this store !!! Ehat a way to spend 3200 into the trash
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November 2021 by Hype696
I have bought my furniture here before. Great quality. Giving it a one star review because of the customer service that Alex provides. I got there and wasn’t acknowledged. I asked him for a few things and he said he will get back to me. When I turn around he was helping people that had barely gotten there!! How is that possible. After I waited for almost 20 mins for him he does that. I just got up and left. Don’t waste your time look else where for your new furniture
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September 2021 by jesse Flores
Came in to buy a couch, a dinner table, and an entertainment center.The guy didn’t seem interested, lacked knowledge regarding their products and was unprofessional.
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September 2021 by Martha Mora
The owner has a terrible customer service I called him to make a complain he is pretending he doest know me after I spended 2000 $ on his cheap furniture ... he always avoiding my calls says he will call me back I siriousely dont understand how someone like him can still have a business for so many years I will never come back ... to this furniture store
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September 2021 by George Martinez
Very unprofessional with a bad customer service ..Alex does even know what he is doing the furniture looks very cheap .. lack of communication to will never come back
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August 2021 by Trina D.
About 5 years ago, I and my husband used to buy a lot of furniture for my house here. Like sofa, bed, vanity and couch... We love them a lot and above that the owner here is very nice , easy and comfortable to deal with.. he is a nice guy. It has been a while we did come here so we forgot where it is and the name of the store but suddenly we pass by this area from Victorville then we looked for all the furniture stores on Google , and we lucky to find back this store, we stopped by and of course we bought couple things more from this nice furniture.
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July 2021 by Alissa Tarpley
Very helpful! Affordablely priced, have bought all my furniture here and will continue to come back! Quick delivery and set up. Highly recommend
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June 2021 by Jesse A.
I will never go back to this place. We where loyal customers and on the third trip they sold us bar stools that where to tall, the delivery driver said they needed to leave them that if we wanted to return them we could, when we took them Back to the store the sales lady was very rude saying that we could not return them after talking to their boss lady they took them back and made us pay a restocking fee saying that they would loose money. I thought that was bad being that we had bought there 2 times before but I said ok it's business I can understand that. Long story short we returned 3 barstools bought 3 different ones and paid a restocking fee When I went to pick up the new barstools they where selling the 3 we had returned at a higher price than we had originally paid for them. They need better customer service so for this I give them 2 stars.
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June 2021 by LISA COLEMAN
No help. I have an empty bedroom I need to fill, the man gave me the price on 1 bedroom set and went outside to work on his truck. Just RUDE!!
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June 2021 by Manju
Furniture price is acceptable but the customer service was very poor.I bought a sofa and love seat recliner recently and the shop delivered to my home. One of the recliner was not working and I notified him immediately.For the past 3-4 weeks I have been in touch with him to either replace or to to fix it. They never fix or replace . Kept on saying that they will be coming next day. So BEWARE before you buy.I would never suggest this place anymore.
