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April 2023 by Alejandra Hernandez
Huge upgrade over the service I was getting at Walgreens up the street. I've never waited as they open the second register if a line developsand I have a prescription that is routinely out of stock. Walgreens would often just cancel my order without notification when they'd be unable to source some in a timely manner while I haven't waited more than an extra day, so far, with this Albertsons/ sav -on pharmacyI'm beyond satisfied
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June 2022 by Cynthia Ortiz
The staff here needs to be retrained on their customer service skills and on how to treat customers. They are so rude here and they act like they are doing you a favor by helping you. I've been here several times and each time it's always a terrible experience with rude customer service by the pharmacy techs . People who come to pharmacies are usually not feeling well and to have to tolerate this type of behavior from the staff is just a shame to the whole store. I will not shop here again.
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June 2022 by Lucinda P.
I've gotten used to ordering and picking up my groceries. I have saved money this way because whenever I go into the store I always buy additional items I don't need. The store representatives who bring out my groceries to my car are always friendly.
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February 2022 by Mary I.
$16 for these UGLY chocolate covered strawberries. It's 2022, please get with the program. No one in the world wants these when you can buy chocolate dipped strawberries from independent bakers who make dipped strawberries look like a work of art. Save your money people and go support small businesses like @marys.baked.goodies on Instagram or other local bakers who can make your dipped strawberries look GORGEOUS.
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February 2022 by Martina d.
If I could give zero stars, I seriously would. This store is absolutely terrible. Why? Let's see. Cashiers constantly talk to their courtesy clerks about things you shouldn't be talking about at work. NO ONE KNOWS HOW TO CHECK EXPIRATION DATES. Check everything you buy, for your wallet and health. DEFINITELY CHECK YOUR BABY FORMULA AND FOOD. Their management team is atrocious. Not only are they rude and unprofessional, they ask inappropriate interview questions. Their cashiers will carry on a conversation with the customer ahead of you while checking out your groceries and will ignore you. CHECK YOUR TAGS these people will rat pack the shelves and put product in the wrong spot. If there was another grocery store close by you bet I will go. In fact I think the extra walk will be worth it at this point. This store is a wreck. Get new management or at least the health department check in on them.
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January 2022 by Doris T.
I have to say... hands down...! This is one of the cleanest Albertsons and neatly organized one's I've been too since I moved here. The staff here is always friendly and says hi to use. I think it's cause he's been here longer than I have (my fiancé) and they know him well. We come here almost on a weekly basis. They keep this store pretty well stocked and also up to date on everything. We always find what we need here. My fiancé cooks a lot, so he would buy most of his ingredients here. (I don't cook) lol. They also have a Starbuck's inside here, so it's pretty convenient for me when we need to leave the house early to do shopping etch... when we land here I can get my afternoon pick me up. The parking is a pretty big structure, so you will have no problem's finding a parking spot.
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November 2021 by Miguel D.
In my opinion they're racist if you're not white. They'll ignore all other people expect white people. Then again this Albertsons is in a predominantly white area so it makes sense. Nic was cool as f*** tho that's why I'm giving it 1 star not 0. AVIOD IF YOURE NOT WHITE
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March 2021 by Prasad Kumbhar
Great customer service +18O56O854O6 NO NONSENSE and GREAT ASSISTANCE!!!
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January 2021 by Karen Z.
I've shopped at this store for 20 years and as of late have had the opportunity to place an order to pick up. 4 items, confirmed email, no big deal. Pick up between 2-8pm. Went to pick it up at 7:30 and no order? Josh the night manager and apparently afraid to give his last name was NO HELP. My card has been charge (although "pending") I said I can show you this and you can just bring me 4 things. Nope. No order no order number no nothing. I just want to thank you for well...aggravation and no help or concern for my situation. My situation is that I tested positive for Covid and told him this. I want to keep others safe or I could've walked into the store and no one would be wiser but I'm not that person so honestly felt my unique situation would have prompted some help but humans never fail to disappoint. There are other stores. Thank goodness..
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December 2020 by Chaz S.
I've been patronizing Albertson's for decades and one thing I was glad to see still existed was the guaranteed warm bread deal. While standing in line I grabbed a loaf and noticed the bread was cold and it was within the guaranteed time slot. Back in the day this was like winning the lottery because the cashier would simply give me the bread with a smile. No muss, no fuss. However this location doesn't do this. Instead, the cashier asked if I wanted a fresh loaf. I told her "no", the cold one was free so I'd take it. She said that wasn't how it worked (despite the sign a few feet away saying otherwise) and that they had warm bread in the back, so if I wanted it I'd have to wait for it... with a line of anxious customers watching on. Great, so if I say yes, the line is held up even longer to pay for a warm loaf and if I say no, then I had to pay for a cold loaf. WT...??? This is not a huge issue--really, it isn't--but in principle feels kind of slimy. Ultimately they shouldn't offer something if they have no intention of actually following through with it.
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October 2020 by Louise J.
Curbside pick up is a game changer! With two young kids and a pandemic it has made my life much easier. My order is always filled correctly, minus a few out of stock items, which are usually replaced with equal substitutions and the produce is always beautiful! I am usually met at my car by Lucas who always has a smile (I can tell even under the mask ) and has wonderful customer service. Every person who has helped with curbside pick up has always been helpful and kind. Thank you for making grocery trips a breeze!
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October 2020 by Dara B.
We bought a cake here for my daughter's birthday. The only things she really wanted was covered in sprinkles, pink roses, and pink cake batter inside. The bakery only did a few pink roses and a pinch of sprinkles. Such a disappointment when we opted to get a cake from here for the pink batter option (like a gender reveal cake) over other places. On top of that, literally no one likes the cake who had a piece. It tasted horrible. So many slices were thrown away. A waste of money, and an unimpressive expense for a cake.
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August 2020 by Amy McKay
Amazing employees at this location! My store of choice always.
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August 2020 by Lisa F.
Ordered my groceries online for curbside pickup and Lucas made my experience fantastic!! he was very friendly and helpful. he came out with a smile, in the heat, asked how we were doing and was overall amazing. I am definitely a satisfied customer. Thank you Lucas!!!
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June 2020 by Wendy B.
I needed a money order and I've always gone to Albertsons in the past when I'm moving to a new place. My mother warned me that she has had issues with the customer service at Albertsons lately. She warned me that they won't help you before the desk opens. Apparently she was trying to buy a lotto ticket 5 minutes before they opened and was rudely chastised for asking for help before the desk opened. I told her it just have just been an employee having a bad day. I tried finding customer service desk hours posted online but I couldn't find anything. I showed up at 9:40 and saw signs posted for FedEx pick up and drop off from 9a-8p at customer service desk. I found an employee and asked for help purchasing a money order. She made eye contact but didn't respond until she walked right past me and said "opens at 10." She went into the back and that was the end of our transaction. Kind of lame. We are all very stressed right now and for work I have to enter homes and hospitals on a daily basis. It's very stressful but we can only make the best of our interactions. I hope corporate is providing some sort of support to their workers. If they don't they will continue to have bad customer service and lose business. FYI Vons is down the street and someone can help you at the customer service desk during the hours they are open. Also people said "hi" and asked if I needed help.