-
March 2024 by Sean p.
Very organized, so much faster and smoother than going to DMV. Definitely recommend AAA membership and this location
-
January 2024 by Randy Reese
I had a DMV transaction that was well worth the price of membership!! Walked in, no wait, no appointment. Adrian answered my 114 questions, He was very professional and friendly, I highly recommend.
-
January 2024 by Rogelio Hernandez
I had to get a title switched to me and I needed insurance. I was in and out in about 40 minutes. Great job by all the employees.
-
December 2023 by Connie Boyd
So today I entered AAA with my mask on and everything as it's beyond obvious I'm sick! I asked the girl if there was anything she could do about the wait time as I have CANCER and can't be in public for long periods of time.. She answered in the most callous attitude and said that everyone has disabilities and they don't accommodate anyone!! Worst customer service EVER!! I hope the manager reads this cause that was so mean! I'm not trying to be special just trying not to die as I'm on chemotherapy right now..
-
November 2023 by Andie G.
They are busy, very busy!We knew what time they opened and tried to call to speak to someone in the local office, however, we kept getting a call center... the first time, we were transferred back to the automated system. The second time, we were put on hold for quite some time, then disconnected. The third time, we finally got someone in the call center that was willing to connect us with the office and it took a few tires on their end, but we finally were able to speak to someone about getting plates for my husband, they pretty much told us that they are unable to help us and we would have to go tot he DMV.However, as part of the member services we have been told that helping us get plates and pay registration on a new vehicle, they could assist us with. We decided to visit our local office and again, said they were unable to provide those services. So taking the ease out of having to go to the DMV was not the case and will be making an appointment at our local DMV.
-
November 2023 by S W
Been a AAA member for 20 years. I wanted to get a home insurance quote from them and they flat out said NO. The Manger told me that their guidelines won’t cover home by just looking at from a google image. I mentioned that our house is not located in a hazardous area. They are not even wanted to get an inspector to just check. The manager Sherryal was very rude to me. I will no longer work with this office. Horrible experience. If you are looking home insurance, this is not the company for you.
-
November 2023 by Andie G.
They are busy, very busy! We knew what time they opened and tried to call to speak to someone in the local office, however, we kept getting a call center... the first time, we were transferred back to the automated system. The second time, we were put on hold for quite some time, then disconnected. The third time, we finally got someone in the call center that was willing to connect us with the office and it took a few tires on their end, but we finally were able to speak to someone about getting plates for my husband, they pretty much told us that they are unable to help us and we would have to go tot he DMV. However, as part of the member services we have been told that helping us get plates and pay registration on a new vehicle, they could assist us with. We decided to visit our local office and again, said they were unable to provide those services. So taking the ease out of having to go to the DMV was not the case and will be making an appointment at our local DMV.
-
October 2023 by glen billups
I have had both of my kids go through the 10 lesson course. It is a must if you don’t want to go crazy trying to teach your kids to drive.They do all the hard work and then as a parent, you get to do the easier stuff and not have a stressful relationship.
-
September 2023 by Greg M.
Rude! I went to the Corona branch today to pay my car registration thinking it would be more convenient and better service than the DMV. Big mistake. The woman at the front desk was condescending and rude. I've been a AAA member for more than 30 years because I like the service. I don't know if this woman was having a bad or what but I expect better service as a paying member. Absolutely inexcusable.
-
September 2023 by Stephanie D.
Did I mention don't go here? Okay good. Went here again for the last and final time ever in my entire life and there DMV system was down. I drove through traffic to get here with my child and the system was down. Anyways, thank goodness because the Eastvale one is so much better!! It's cleaner, newer, the staff are nicer, everything about it was great. So go to Eastvale! Bye Corona forever!
-
September 2023 by Cassidy Y.
Been there numerous times and this office is always helpful and kind. My most recent visit, Taylor Cano-Rios was welcoming and helpful as is everyone at this office, solving my issue in a few minutes. Very highly recommend!!!
-
September 2023 by Mike H.
I always use this AAA location for my DMV needs. Short wait times and great customer service.
-
August 2023 by Pearl E.
I just wanted to give a shout out to maribel, the amazing insurance worker over at the Anaheim/Corona location. She answered the phone from the Anaheim store, but I think her main store is Corona. she was literally the nicest person in the entire world, she was very informative and helped me find the best policy. if she didn't have an answer to my question, she went out of her way to look for it, and called me back as quickly as she could. she was very sympathetic to my situation, and the fact that I was a student, and she really helped me find the best deal and was very empathetic. maribel, if you see this. you are an angel!
-
August 2023 by Lee M.
Daniel Cruz was professional, kind and knowledgeable. He provided excellent service to us. I will continue to come here with customer service like this. Blessings, Lee M.
-
August 2023 by Bonita Carawan
Adrian from travel services assisted me today. He was very pleasant, accommodating and informative.I recommend asking for him.
