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October 2023 by Angelina Nicole L.
I recently had an experience at 10 Degree Automotive, and I must say it was extremely disappointing. I took my car in for a diagnostic check, hoping to get an accurate assessment of the problem. However, I was shocked to discover that the technicians seemed more interested in making a profit than providing an honest evaluation. Despite my car's warranty being expired, I expected a thorough diagnosis based on their expertise. Unfortunately, it became apparent that they lacked the integrity to admit their mistake. Instead, they conveniently found a $4,000 issue with my vehicle, which I suspect was exaggerated to maximize their profit. What frustrated me the most was their lack of honesty and compassion. Rather than acknowledging their error, they failed to take responsibility for their actions. It's disheartening to encounter such a lack of professionalism and human decency. I strongly advise others to be cautious when considering 10 Degree Automotive for their car needs. Based on my experience, their commitment to honest service and customer satisfaction leaves much to be desired. One more thing the mechanic that diagnosed the problem was Israel! Do not trust him! He is not doing thorough evaluation!
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October 2023 by Rick Calloway
This has to be one of the worst businesses in Corona. I didn't complain when they upsaled me three times or when they let a child work on my truck. I even stayed solution oriented when they admitted that they failed to provide the service I paid for. But when they put junkyard parts on my truck (at no cost) and then told me that it's not their fault, that's where I had enough.10/13/2023- Well after the BAR rep visited 10° Automotive Repair the owner offered to refund me 50% of the labor cost if I would agree to deletemy review. I declined because I value my vehicle and I place my life and my loved ones in the hands of honest mechanics and us customers get taken advantage of quite frequently by unscrupulous business and us consumers have to support each other to either keep these shops honest or put them out of business. They know we rely on what they recommend and this shop takes advantage of that. If you do business with them good luck.
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September 2023 by Elda Serna
I originally went to Hemborg Ford in Norco.They misdiagnosed my car.The driver seat wouldn't move forwwhole n and it was going to cost me $175 to diagnose plus parts & labor an additional $1400.My friend Heide referred me to this 10 place,They diagnosed my care it was only some wires that were not placed right.They fixed my car and only charged me $215.00Had a very nice experience I dealt with Jorge. He is very polite, professional and most important Honest!Thank you again for fixing my car. I found my new mechanics really appreciate you!
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August 2023 by Janiz hovenier
I have been coming here for a while and I have to say how much I appreciate their hard work and honesty. They don’t take advantage of you like most places and prices are good. I would recommend them to anyone.Service: General repairs & maintenance
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July 2023 by John Gonzales
Always gets the job done I trust and happy with the quality and care they take when working on my vehiclesServices: Transmission
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July 2023 by Mike D
They ruined my Ford truck diesel engine last year. Insurance stepped in and covered a full engine replacement because it was such egregious negligence, they treated it like vandalism. it ran great with a minor exhaust leak when I brought it to 10 degrees. When I picked it up from 10 degrees, it left on a flatbed truck. The dealer fixed it and took pictures and video to document how 10 degrees screwed it up.Service: Auto exhaust system repair
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July 2023 by Maya R.
Terrible customer service ! Not only did Ricardo refuse to do the work he stated that if I did not pick up today he would leave it outside with the front hood open . (See picture) I am a 41 year old women and who treats there customers that way? Also, upon my arrival I see Ricardo and team drinking beer while on the job, really is this happening? (See picture). Now I know why he was rude and inconsiderate. I warn anyone taken there vehicle here if you want a bad job/repair take it here and waste your money . I already spent thousands of dollars and the vehicle is still not running in a drivable condition. I had to close my hood since they refused to close for me and as a women this is very inconsiderate being treated this way . Hope everyone sees this review and makes a wise decision to take there car elsewhere .
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July 2023 by David R.
Worst service and customer service ever!! I had a motor replaced and after 500 miles the engine light went on . I took it back to the shop and they were not able to see it until the next day . The next day in the afternoon they stated that even though it is a motor issue it is not covered under warranty which does not make any sense. We paid $4000 and these crooks took the money and will not back up there work . If you want your money to go to waste and be ripped off take your car here . Ricardo is the worst manager for not backing up his work which he will eventually understand that quality of work and great customer service will make a business prosper . This business will go down .
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June 2023 by Bryan Feher (Dad)
Ricardo is very helpful. Works with you to get best price when needed. New prices are crazy and he was able to find me a great used parts for a great price.
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May 2023 by Natalie Powers
Worst business experience ever what a scam don't trust them with your car. They will charge you for things that don't need to be fixed. It's not an accusation it's a fact. Just because I'm a woman doesn't mean I'm stupid. I would never recommend this place. Shame on you guys we are all suffering financially but doesn't mean you have to lie to get paid.
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May 2023 by Stephanie g.
Fixed my truck fast and they were honest and efficient! Didn't do extra work that didn't need to be done . Got me back on the road fast . I will be bringing my GMC here from now on :) also did an amazing tint job while they worked on it . Thanks guys !
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May 2023 by Samuel Graviloni
Thank you 10 degrees auto for replacing my brakes. Also, thank you for fixing my door locks. If you need any car repairs, bring it to them. Very knowledgeable & Great customer service. I will definitely be back when repairs are needed on my vehicle. Hopefully, not too soon though. ?.
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April 2023 by Google user
Thank you 10 degrees auto for replacing my brakes. Also, thank you for fixing my door locks. If you need any car repairs, bring it to them. Very knowledgeable \u0026 Great customer service. I will definitely be back when repairs are needed on my vehicle. Hopefully, not too soon though. ?.
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April 2023 by Jeffrey Anderson
I came across Ricardo & his shop on google a few years back & ever since then I’ve referred him to my mom on her car needs.He’s also willing to work with you on payments. If you have to like make payments on any repairs done with your car although I know he charges like an arm and a leg but I get it he hast to stay in business seminar auto mechanics to be a lot worse some prices.I have nothing to say but good things about Ricardo. He’s always super honest & gets to the root of the issue with my car. I definitely got blessed finding such a good mechanic no many of those are out there & you can’t trust them. Thanks Ricardo & your team.
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April 2023 by Frank Savedra
I had an check engine emissions code on my truck for a month or so, had it checked out somewhere else soon as it happened. They quoted $3000 to fix I passed on that!Time was running out to get it smog done and registered. I had my wife's car service at 10 degrees for an electrical problem before and was satisfied with their work. So when I took my truck to them and had it fixed the same day and at honest price! I couldn't be happier! Never going anywhere else!Service: Auto emissions testing
