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February 2024 by Karen Yould
Wonderful experience! Very pleased to give my business to a local business owner. Michelle was kind, pleasant and efficient. My choc. lab Jolly loved her spa day. The staff are well qualified and caring. Grooming done on time w/ a happy pup. Looking forward to my next visit. Thanks!
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November 2023 by Alex Fetanat
Michelle was referred to us by our neighbor and thought we give her a try to groom our puppy. She did an amazing job and our dog didn’t even want to leave. She is so nice and caring and we are so glad we got introduced to her. Thank you Michelle.
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October 2023 by Tanis Campbell
The new owner, Michelle, is wonderful. She was recommended by a very discriminating friend whose dog always looks fantastic. She did a great job on my terrier mix, Honey. Most importantly, Honey loves her. She does zoomies when she gets to see Michelle. She always gets treats - Michelle asks first - and she finds a toy to play with while Michelle and I have a coiffure conversation. I like Honey to be a bit "ruff", though Michelle prefers the term "shabby chic". LOL. She looks adorable, and she smells great.
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September 2023 by jude chavez
Heard there was a new owner and decided to take my 9 year old golden retriever. The owner, Michelle, took great care of my pup and cleaned her up well! will for sure be coming back!
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November 2022 by D L.
Ridiculously expensive and not so great. I was charged $200 for a cut, which was already short going in. There was no discussion of her fees when I left my dog. It seems it would be good business practice to do so if fees are exceptionally high. $200 is high. There was NO MATTING, just needed a trim on my 29 lb Goldendoodle, which really has more of a poodle coat. ( the reason I thought I would try French Connection) My appointment was the first of the day, 11:00 am. 3 dogs arrived at the same time, one was early for an 11:30 appt. My dog was groomed as the very last of the day... picked him up at 3:30. 4-1/2 hours. I have always been complimented how well behaved he is during grooming. So no excuse he is difficult.He looked pretty good ( freshly brushed) at first when I picked him up.The next day I realized his cut was uneven, with very closely shaved areas right to the skin. (not necessary or attractive) Very disappointing, and actually angry at the ridiculousness of a $200 fee. Never again!I'm going back to my previous groomer. I was hosed by this business. 30 years in business does not necessarily equate to current performance.
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September 2022 by Liz L.
Ruth does an excellent job of giving my dogs their best cut. The salon is clean and charming. Highly recommend.
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June 2021 by Jonathan K.
Can only review their customer service because I called and they simply answered "hello?" ... ok. I asked if they could do a wash on my Bernese and she said "oh no I'm not taking that big dog." Interesting business model.
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September 2019 by galya foigelman
She was so helpful with my dog. She tries to have a connection with each dog so they are comfortable. I have never seen my dog look so clean with a perfect cut.
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February 2019 by Anna Anna
I don't like the women who works here I had a problem with her. She tried to charge me for extra things and didn't let me know from the start. She said it says right here a little sign that I didn't see or read. Then she claim my dog tried to nip her after the fact we argued about the extra charges. So I knew she was making it up . Maybe she was being rough ? Who knows but I'll never go back. I go to the one down the way called " HAPPY D's PET SALON " my dog has never nipped anyone I just happen to try this place because I couldn't get my dog in for grooming. She was rude on top of that. Not a way to run a business. she’s a very rude lady this place doesn’t even deserve one star
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October 2018 by Gabriela G.
After our excellent groomer moved out of town, my poor pup has had a series of bad cuts, one included shaving her down to very little hair so that supposedly the puppy hair and adult hair did not get matted. I have since been told by multiple groomers that this was not necessary. I have a toy poodle and I've always been fond of the continental cut, so shaving her down was a nightmare... Anyway, I was in search of a new groomer and I am so lucky that I found Ruth, who is amazing and so conveniently close to my home. She had a book with a variety of poodle specific cuts and she spent a lot of time with me discussing what I wanted and figuring out the most flattering cut for my puppy, she spent a lot of time on her, was very thorough, and explained to me exactly what she was going to do and I couldn't be happier!
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February 2018 by Crystal Ortiz
LOVE LOVE LOVE! Ruth was great with my Coco! She did such an amazing job and left my doggie looking better than ever. I am not from the area, but I don't mind driving 40-60 mins to get Coco to the BEST!!!! Thank you Ruth!! See you in December.