Walgreens Pharmacy in Concord, CA is praised for its friendly and caring staff, including Lorelei, Lorlyn, and Brian, who provide good customer service. Despite occasional lines, staff take the time to help customers understand insurance, Medicare, and MediCAL, and assist with problems with providers. Mr. Leo stands out for his excellent service and knowledge, especially with Commuter Benefits Checks. Overall, the team is committed to helping customers despite busy times.
Worst pharmacy ever. Had to change due horrible customer service
September 2025
Worst place to shop and get prescriptions filled. If you can avoid have prescriptions filled at this store, the customer service is really bad.
September 2024
A lot of people come here, but there's usually only one person working. Often, that person goes to the back and spends time talking to the person making the medication packets, which ends up wasting time. Given how much money they make, they should at least hire 2-3 people to work at the same time.
