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July 2024 by OKSANA ESAULTSEVA
Hikmath has been amazing! He takes customer service to another level! Extremely knowledgeable and super helpful! Highly recommend him!
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April 2024 by Aiman Shishani
Very impressive customer service, thank you Roger.
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December 2023 by Samuel A.
Ordering my iPhone 15 Pro Max White was a big pain. I had originally ordered same day pickup at the Danville Location and ended up canceling my order due to the bad customer service i had gotten from the danville site. I had eventually reordered the iPhone and ordered same day pickup at the concord/sunvalley mall location. I had waited the whole day with both call or email. So i waited another day and decided to go in person and was warmly welcomed by Roger. Roger was a blast! He helped me get my iPhone that same day. Had a great time and was taken care of. Roger, i appreciate your help and I hope you get a raise
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November 2023 by Spring Creek amendments
HIKMATH was by far the most helpful Verizon representative I’ve ever dealt with. I’ve been in a multiple stores and I will not go to a different store than the one that’s in the Sun Valley Mall Concord California.
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November 2023 by Roy Wylie
Great customer service, sales person, took the time to explain my new phone and new plan
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November 2023 by Vivian Choi
I’m really glad I came to this location, I was helped by Hikmath who was very knowledgeable and helpful. I had a great experience and will be only coming to this location from now on.
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September 2023 by Chelsea M.
Went in for an appointment to gather some information on upgrading to an iPhone 15. Hikmath was very knowledgeable and friendly and I recommend seeing him if you have questions. I will be back there next time I need a new phone.
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September 2023 by Silvia Cid
Please don't hesitate to open an account with Verizon at this store.Terrible service, I've been trying to fix the problems they did in the store for nine months, I returned a piece of equipment, and they stole it; they didn't return it to the warehouse, and Verizon wants to make me pay for it.
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September 2023 by David B
Closed 12:30 p.m. on a wednesday.
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July 2023 by Gus4ofDiamonds
Their phone number doesn't work. The calls don't ring at all. Funny that a cell phone retailer can't even get their own phone to work
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July 2023 by Verona Collins
Positive, helpful and professional.
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July 2023 by Nazia Aalimi
The service was great, thanks!
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July 2023 by Alex Paranada (AP)
Kimberly was a Joy to work with! She was super personable and catered to my needs. The care and attention to detail was apparent and made for the best possible experience and service.
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April 2023 by Renee Andre
Hikmath exhibited extreme patience, knowledge, focus, and professionalism. It was a very positive business transaction.
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April 2023 by Amahri Cooper
Jordan the manger did excellent work really was a big help and support patient with me.
