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October 2023 by K A (KA925)
Made a return/exchange after 5 long months of procrastination and had no trouble whatsoever, and left with super cute and comfy shoes! Very satisfied customer! Will definitely shop here again.
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September 2023 by Teresa Brant
My kids have been shopping at this specific location for 8+ years, never had a problem I needed some new shoes in wide. I checked the website prior to my visit for wide shoe availability at this location and they had a few in stock. They employee there told me they didn't carry wide size but maybe if I looked I might something that might fit. She knew absolutely NOTHING about the product of the store she works in and was not very friendly or customer service oriented. I honestly felt like she wasn't interested in helping me because I was not a young person. Very disappointed.
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August 2023 by Jennifer D.
Amazing people work at this location!! Not only were the sales associates friendly but they were very patient with my sons who had try on numerous shoe sizes and styles to find the perfect fit. Thank you for being so nice to my boys!!
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June 2023 by Brett E.
Great staff. Chris and Alexis were so nice. Thank you for a great shopping experience. I have t been to this mall in years. I LOVE VANS
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April 2023 by Stephanie H.
I came here yesterday on 4/26, This location is good not only for the variety of styles they have, but also the workers there know what they're doing and are super helpful and quick. It was busy and they were very helpful and got us the correct sizes and we left satisfied. Thanks !
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March 2023 by John Davidson
Service is always excellent
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March 2023 by Brandon McKinley
Very friendly, helpful staff
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November 2022 by Stephen Moon
Great selection of items.
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November 2022 by Carissa Lynn
?????????????????????????????? This used to be my favorite store to go to Jun until tonight. For a company that is so known for being consistent, the way they changed the rules on a whim tonight was appalling. The big&tall female manager is extremely disrespectful to the point that I’m shocked that she’s in customer service. I have nothing but good things to say about the workers but the way the manager acted tonight ensured that I will never come back to this location. Not ever. If you want the details, I’ll post it in a reply to this review - it will be a bit long, but it will show in abundance her lack of customer service skills or even basic etiquette. ??????????????????????????????
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September 2022 by Luis Daniel G. Ruiz (siuleinad)
Great store with a big variety of vans
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September 2022 by Joe Michael Rodriguez
Old school. Cool looking duds
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June 2022 by Nathaniel Mansker
The vans shoe store is not inclusive to the people that made Vans what they are. The old fat dudes that wore Vans when we were young seem to be left out. I will just order them on line.
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June 2022 by Christine A.
three stars because the floors/aisles were clean Customer service was unpleasant as the sales girl that was helping my daughter and I, stopped mid-conversation to go help someone else and never came back. I'm pretty sure if I did that at my place of employment I would have been fired on the spot. will not be shopping at this location.
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June 2022 by Robert S.
I went to sunvalley mall to vans store.it was a very busy store. I went in and was great right when we went in. Iam in a wheelchair so my wife put me on the side. Imeet the most wonderful person in the world. Was paige was her name if I miss spell her name iam sorry.i have a spinal core injury and brain damge.she treat me with all the respect some one can give.paige you have a heart of gold the respect you give someone is not teachable you have it in your heart. Your upper,lower management and your co associates should be proud to work with you.fantastic job. Will recommend people to come to vans store
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May 2022 by K G.
I was shopping in sun valley mall VANS store..and a sales woman came up to us named Gwen... Said hi welcome to vans.. .im gwen "they " them" There is no need to tell us your preference, keep that to your self... We were about to buy shoes, and just left... Some advice....just introduce yourself as Gwen....not they them she he..... Its annoying !!!! And ill probably never shop there again...
