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December 2023 by Yvonne Williamson
Pretty easy process. The exception is City of Davis had 3 different services to mark, sewer, H²O & electical. 2 were done right away. 1 was done days after project was suppose to start. PG&E, Comcast, & ATT all responded in the time frame requested by call 811 before you dig.
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November 2023 by Karl Matlock
fairly user friendly. definitely quick to respond
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August 2023 by Anne Beech
First-time caller. I'm doing some landscaping and backyard work. They helped explain the process and how my contractor should call in at least 2 days prior to work. Appreciate the information to keep me and those working at my property safe. Local utilities came and marked the underground facilities.
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July 2023 by izzy izzy iz tv
Great pizza strong drinks
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May 2023 by Ruben Quesada
The robot that is answering the 811 call keeps cutting out and not letting me put in a ticket. I’m a homeowner and will be doing excavating in my backyard and have called twice and keep getting thrown off the call. Saving money is probably the reason you have a robot answering the phone. I would like to know how is this SAFETY!!!!!
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May 2023 by Prashant Singh
Such a crucial service if you’re doing any type of groundwork in construction. They are prompt and customer service is always good.
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January 2023 by David Wampler
Antiquated operating system needs to be updated
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December 2022 by NiteOwl Gonzalez
Always great service
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June 2022 by Guy Wadsworth
On time and a good experience!
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May 2022 by Kim White
Very quick service! Very professional and polite from the first phone call to all the technicians.
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July 2021 by Suleyman Wilson
Their Computer Voice MELISSA is the Absolut WORSE. It takes about twenty phone calls before that stupid computer voice works!!!!
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January 2021 by Bob Rivett
I work with USAN, everyone please remember to call before yoy dig.
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January 2021 by Chuck Nielsen
Very professional and responsive.
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March 2020 by Brian J.
This is a legal requirement for excavation. After being unable to log on to the website for over 15 minutes, I had to make the dreaded call. And it has only gotten worse than it was before. The "NEW AND IMPROVED" system forced me to listen to 5 minutes of useless garbage before I was connected to a tech. I know the drill, I have called in hundreds of tickets, there should be a BYPASS!!!!!!!!!!!!!!! I was finally able to do the ticket online while I was subjected to the blah blah blah busllshit. Another gross waste of my time. So sick of the bureaucracies that we are subjected to in construction.
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February 2020 by Joel Ayala
I use USA 811 for work daily. They have made improvements to their website. I usually use 811 express, but when I can't and have to call in, their Representatives are always professional.
