-
July 2024 by Jorge Garcia
The staff in this store are not patient with senior citizens. They do not seem to like seniors asking questions about their mail or packages. They give rude answers that make you feel dumb and stupid.
I’ve been a customer since 1993. The previous owners were more sensitive to the needs seniors. If they do not change their attitude towards seniors then I will file a complaint with the proper authorities. I am a paying customer.
-
July 2024 by Nancy Delu
Although the employees were relatively new to the job, a gem of a manager would step in and inform both me and employee of the proper procedure. Over a month or so I have seen this gent keep it up. He's a "First In Last Out" kind of fellow!
-
July 2024 by Taiba Arman
This ups store is my go to place for Amazon reruns and other services the hrs are so flexible for busy people ?
-
May 2024 by Michael Fink
Very helpful and friendly. And gave me options on shipping.
-
March 2024 by Bryan Clegg
I was really satisfied with the participation from the worker and how patient they were with me I was extremely satisfied
-
March 2024 by Jared Prato
Good place, quick, open during the hours it says, UPS store.
-
January 2024 by Laura Christophe
Liz helped me today at this location and she could not have been more friendly or kind. I had to return a rug and needed to figure out a way to package it myself. She gave me an idea and helped me execute it. She didn’t have to do any of that but she did and I appreciate it so much. I would never have been able to do it on my own. Thank you for the great customer service. I always do my Amazon returns here and will continue to come back.
-
October 2023 by Juli Kimura
Nice professionalService.
-
August 2023 by Aysel Jan
I have a really bad experience from this store so bad customer service I am really sad
-
August 2023 by Margarita Ferrari
My go-to for shipping
-
August 2023 by a
Unhelpful employees.
-
August 2023 by l
Unhelpful employees.
-
July 2023 by Miss D.
Just went into this store to buy a book of stamps which cost $17. I made the comment about how expensive that was however the clerk never said there's a markup so still bought them as I wasn't sure what the price of stamps are now and needed some. I got home and looked it up and realized they charge $3.80 more than the post office! Although I understand they need to make a profit in selling USPS services and products but to charge almost $4 more to hand you a book of stamps is literally outrageous!
-
April 2023 by Kathy G.
Went here with several Amazon returns including a dog stroller that I couldn't get back in the original box. The staff was kind, helpful and patient. They couldn't get it all back in exactly either and with the help of strong tape the box was sealed.I've been in other UPS stores, but never found staff particularly pleasant or helpful, and here they were both.I will make this my UPS store of choice from now on.Oh! Also they had a stream of customers and they were quickly, as a team, getting folks taken care of and on their way.
-
March 2023 by J R
Guess I should have read the reviews before going here lol. Anyways there was one girl who clearly had no idea how to do or work anything other then returns. When asked simply about stamps she froze an did not process the question. Even though she was asked several times. The other girl ended up having to take 5 additional customers to help because the returns girl couldn’t do anything else.
